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Ventus at Marina El Cid Spa & Beach Resort

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Traveller (627)
Pool & Beach (169)
Video (1)

About

Location
Cleanliness
Service
Value
Ventus at Marina El Cid Spa & Beach Resort is the next generation of the El Cid family of all-inclusive resorts, offering exceptional service and singular attention to detail in a luxury setting promising the perfect vacation escape. Experience breathtaking surroundings, elegantly styled suites and world class cuisine that make for an unforgettable getaway.
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Property amenities
Pool
Free parking
Restaurant
Bar/Lounge
Spa
Breakfast included
Fitness Centre with Gym / Workout Room
Room service
Adult pool
Babysitting
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Dry Cleaning
Hot Tub
Laundry Service
Meeting rooms
Outdoor pool
Paid Wifi
Shuttle Bus Service
Wheelchair Access
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Room features
Air conditioning
Minibar
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Marina View
Ocean View
HOTEL CLASS
Hotel links
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Announcement
Hotel deals
1 063Reviews
864Photos
315Q+A
100Room tips
Traveller rating
  • 601
  • 297
  • 114
  • 28
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Popular mentions
Spent a week at Ventus from late February to early March with my girlfriend. We are 47 and 50. We went through RCI so we were automatically updated to Platinum Club, which was nice because that is the only way that you can reserve a palapa on the beach. Beach was a little
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Hotel's Favourite
Live nightly entertainment, clean rooms, variety of restaurants to choose from, manicured landscape and multiple pools to choose from. Our favorite restaurant was the seafood restaurant called La Marina. Ask for room in a building with an ocean view.
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Review collected in partnership with this hotel
Response from RichardBustamante, Manager at Ventus at Marina El Cid Spa & Beach Resort
Responded 26 Dec 2018
Dear Deborah &Rober... L, First of all, I want to thank you for giving us the opportunity to receive you as our guest. We are very glad to know that the time you spent at VENTUS AT MARINA EL CID was full of good experiences and that you enjoyed our facilities and the attention given by our beloved staff. We will share your comments with them, which will motivate them to continue providing an exceptional service. We hope to see you back soon amigos, Feliz Año Nuevo!!
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We had such a wonderful time! The staff was very friendly and inviting and made sure we felt at home! The food was great the rooms were very clean and tidy every day! We definitely enjoyed ourselves and can’t eaot to come back!
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Review collected in partnership with this hotel
Response from RichardBustamante, Manager at Ventus at Marina El Cid Spa & Beach Resort
Responded yesterday
Dear Friends, On behalf of all the staff of VENTUS AT MARINA EL CID I would like to thank you for your wonderful comments and for have chosen us to spend your vacations and let us exceed your expectations. We are happy to hear that you had a nice, relaxing and pleasant stay with us and we are looking forward to have you again as our guests in a near occasion. Thank you again and best regards amigos!!
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We love ElCid so much we bought more points we stayed 3 weeks this year and did not want to go home. So we bought more points and plan on staying next year for 9 weeks. The service and accommodations are top shelf all the way
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Review collected in partnership with this hotel
Response from RichardBustamante, Manager at Ventus at Marina El Cid Spa & Beach Resort
Responded yesterday
Dear Members, We are so glad to know that you spent another lovely holiday at VENTUS AT MARINA EL CID. We are so proud of our resorts as you are, our members satisfaction is our main priority. I wish to thank you again for your kind comments and for being already part of the ECVC Family. See you soon amigos in this "your home away from home"
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My group of friends and I had an absolute blast. The staff here is incredible and we felt so spoiled! Food was delicious, and we really loved having all the different options of pools, dinner options and exercise classes to take.
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Review collected in partnership with this hotel
Response from RichardBustamante, Manager at Ventus at Marina El Cid Spa & Beach Resort
Responded yesterday
Dear Excursion25745280630, We certainly appreciate your excellent review and thank you for appreciating our efforts to please our guests. All our staff loves to serve to our guests and I have already complimented all our team for their nice service. We look forward to serving you again in a near opportunity to offer you another amazing vacation and thank you again for your great review and for preferring El Cid Resorts. Best wishes amigos, muchos saludos!!
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Thanks Hector ( Our great butler )
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12345623
Dear Kristy, We will contact you by private message for more information. Best regards,
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How do we make dinner reservations before we get there? We arrive tomorrow.
You can download the APP (search in App Store - be sure to get the one with your language, either spanish or english). Be sure to look at the correct resort (ie., Mazatlan, Cancun, Rivera Maya, etc.). In that app there will be restaurants. Search the one you want and make your reservation right then. Be sure to put that you when you are checking in (in the notes), so they know you haven't arrived yet. Good luck! Enjoy!
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How do we make dinner reservations before we get there? We arrive tomorrow.
I emailed the resort directly and requested the restaurants I wanted. You will have to specify day time and number of people. They were prompt in getting back to me and I got exactly what I wanted.
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12345663
"I have no idea."
"We were on the 5th floor facing the pool, and ocean...gorgeous! "
"Use the app for restaurant bookings make sure you sign up for the free bracelet at least 2 days before you leave they have to order"
"As for a ocean view when arriving, Ventus side i think everyroom has a great view."
"book restaurant reservations right away (they book fast) "
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PRICE RANGE
US$250 - US$770 (Based on Average Rates for a Standard Room)
LOCATION
MexicoYucatan PeninsulaQuintana RooRiviera MayaPuerto Morelos
NUMBER OF ROOMS
290
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