The Pearl Valley Hotel by Mantis is a luxury establishment situated on Pearl Valley Golf Estate & Spa, which forms part of the award-winning Val de Vie Estate, internationally recognised for its polo facilities and other world-class amenities. Set in the picturesque Paarl-Franschhoek Valley, Pearl Valley Hotel by Mantis is an approximate 45-minute drive from both Cape Town and Cape Town International Airport and is a short drive away from many of South Africa’s most renowned wine estates and restaurants. The hotel is therefore ideally located for business and leisure – an environment where guests can truly “Live, Play, Relax”.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Accor Hotels.
HOTEL STYLE
Family
Trendy
Languages Spoken
English, Afrikaans, Xhosa, Zulu
Location
R301 Wemmershoek Road, Suider Paarl, Paarl 7646 South Africa
This is a great place to stay especially if you're here for golf. The hotel rooms are in a separate block from the main clubhouse and facilities building a few minutes walk away. We were staying in one of the rooms on the first floor (608, I think) which had stunning views towards the first hole and practice ground with the mountains beyond. It had a fabulous view but I doubt whether all the rooms have such a good view. Those orientated the other direction might be looking over a building site. The room is pretty luxurious and fitted out with a small kitchen with a sink, cooker and fridge. However you are not encouraged to cook and no pots or pans are provided. This is a real shame as I'm sure many guests would love to dine without using room service. We couldn't get booked for the restaurant on one of the nights we stayed so had to use room service. This was fine but it would have been nice to be able to cook something ourselves. A big thing to note about the hotel is that it is a card only facility. I accept that there are benefits to this but a big down side is that you can't charge things to your room and pay all in one transaction when checking out. Rather you have to pay by card everytime you buy something e.g. at the halfway house, at the pro shop when paying for your golf, at the spa, on getting room service. This all adds up to lots of credit card transactions. It's something that really annoyed me about staying at Pearl Valley. Breakfast for guests is in the clubhouse restaurant but it's very confusing as you're not sure whats included. The whole breakfast dining experience was very awkward. It would be good idea to have a separate menu for guests.
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Date of stay: January 2020
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Mynhardt de Jongh, General Manager at Pearl Valley Hotel By Mantis
Responded 19 Oct 2022
Dear Davina L Thank you so much for your comprehensive feedback. All feedback is valuable feedback as it assist us in making the correct decisions to have a positive effect on all future guest experiences. There is a variety of stakeholders on the property, thus the payment requirements at different venues. We have relooked at the breakfast packages and have found a solution to reduce confusion. We truly hope that you will be able to return to Pearl Valley Hotel to observe and experience the positive changes as time progressed. Travel safely and we wish to welcome you back soon Kind regards Mynhardt de Jongh General Manager
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Let me first mention Su, she is one of the most helpful managers I have ever come across in any hotel around the world I have ever stayed in. She made a point of visiting the four of us at breakfast virtually every morning to make some recommendations on what to see and where to visit. She booked some great restaurants for us and made sure our golf visits to other clubs ran smoothly, even down to booking our buggies for us. Pearl Valley Golf course is one of the best kept golfing venues in the area, surpassed by none. Designed by Jack Nicklaus it was a gem, even with the vast amount of bunkers you always seem to get on a JN designed course. The hotel rooms were huge with lovely comfy beds and even a small kitchen to hand. Views down the first fairway and over to the mountains in the distance were amazing. We had rooms 606 and 607. Not all rooms though would have the same sort views. All the hotel staff were extremely helpful, nothing was too much trouble for them. As with most of South Africa the value for money is excellent and the hotel restaurant was no exception. The food portions were huge, well they were for us. Thank you Su and Pearl Valley Hotel for a wonderful two weeks golfing holiday.
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Date of stay: February 2020
Rooms
Service
Sleep Quality
Room Tip:See if you can pick a room overlooking the golf course, 606 and 607 were ours.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Mynhardt de Jongh, General Manager at Pearl Valley Hotel By Mantis
Responded 19 Oct 2022
Dear richardpE1702IJ Thank you for your review and being an ambassador for Pearl Valley Hotel. We are truly blessed to have been part of your exceptional experience and we hope that we will have another opportunity soon Kind regards Mynhardt de Jongh General Manager
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My husband and I stayed here with 3 older teenage boys in Feb 22. We booked two rooms and had the most amazing week. We were trying to choose a location where the boys had freedom but access to activities and Pearl Valley was spot on there! Massive early mention to the superb STAFF team, particularly Monique who communicated so well with me prior to the trip and helped me book everything. Peter and Lisa on the reception desk were also so helpful, happy and engaging! The lady in the golf shop was very patient with my booking for the boys and last but not least, the wonderful lady who runs Backs deli by the hotel pool (sorry, trying to remember your name!) - super friendly and always willing to serve the best food and drink to the 5 of us! And the golf buggy shuttle drivers, they love their job, always waving and smiling!
Activities: we all had access to the fitness centre and the choice of two pools to relax beside, the boys played football and rugby on the field, we could walk/jog around the beautiful estate and then we also arranged golf lessons for the boys. Huge thanks to James Wade for his communication with me and patience coaching the boys!
Food: we could choose between the main Clubhouse restaurant and Backs Deli near our room. There were plenty of staff and a varied menu with specials each day. Easy food by the pool was a bonus, especially for the boys if we'd been out for the day. Backs also offer take out food and bakery items. If we were heading off early, the boys would grab a fresh smoothie and a pastry to keep them going in the car! All staff in both restaurants were happy and eager to please, delicious food and well priced.
Rooms: very well designed, consisted of a double bed (or twin), spacious bathroom, patio/balcony, small sofa in front of the TV, desk and then the selling point for me, a small kitchenette area where we could make hot drinks, throw a deli pizza in the oven and chill our drinks in the fridge. Anything we required never seemed a problem for the team at all.
ACCESS: this would be our only complaint - utterly ridiculous entry and exit procedures. Security needs to be tight, agreed, but the routine and rules changed daily and the staff at the gate blamed everyone else for the issues. The amount of time wasted trying to exit and enter was not acceptable and we can't understand why there is not a more efficient system in place.
Other than that point - we would highly recommend this hotel and would like to return next time we are in the area. Great for families, singles and couples alike!
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Date of stay: February 2022
Value
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Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Mynhardt de Jongh, General Manager at Pearl Valley Hotel By Mantis
Responded 18 Oct 2022
Dear luckybear6 I am delighted to have received such a great comprehensive guest review. How can one not be proud of such a fantastic team that lives to exceeded guests expectations. Thank you for telling the world and now officially becoming the newest ambassador for Pearl Valley Hotel by Mantis. The security procedures, might seem extreme, but I would rather have all guests visiting the hotel and estate, to know that their are safeguarded than not. We truly hope that we will have another opportunity in the near future to welcome you back. Travel safely Kind regards Mynhardt de Jongh General Manager
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Stayed with my wife for a long weekend. Had an upstairs 1 bed suite. Great views over the dam and mountains in the background. Very tranquil from the balcony. Staff from the reception, to the porters to the maids and ground workers all very friendly and couldn't do enough for us. We did have a couple of small issues over the weekend but these were sorted out very quickly by the general manager who was also excellent. Highly recommend a stay here, whether for Golf, Cycling, Polo, running or walking ( even a Olympic size swimming pool hotel guests have access to, in Val De Vie ) or just as a get away from it all peaceful weekend. It was a great find.
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Review collected in partnership with Accorhotels.com
Date of stay: January 2021
Value
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Location
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Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Mynhardt de Jongh, General Manager at Pearl Valley Hotel By Mantis
Responded 19 Oct 2022
Dear 83tradewinds Fantastic to see that you returned. Our sincerest apologies for the small issues, but I am glad we could assist in resolving it fast and effective Hope to welcome you back very soon Kind regards Mynhardt de Jongh General Manager
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Absolutely stunning estate with huge studio bedrooms and jaw dropping views. It is a bit of a walk from the rooms to the main building but you can get a buggy ride if you don't want to walk. Food is stunning and reasonable. Food in a similar place in the UK would be twice the price, at least. We had a curry evening one night and when I mentioned I didn't eat spicy food the chef went and made me a delicious non-spicy chicken curry. They couldn't do enough for you. Breakfast was buffet style but plenty of choice and well presented.
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Date of stay: November 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Mynhardt de Jongh, General Manager at Pearl Valley Hotel By Mantis
Responded 04 Dec 2022
Dear Helen 2 We are delighted to hear that you have had a memorable stay at Pearl Valley Hotel by Mantis. We are glad to hear that all my team members looked after your every need and judging on the content of your review I can now call you a loyal Mantis ambassador. We hope that we will, one day very soon, have another opportunity to showcase our beautiful property and assist in making more memorable experiences Be blessed Mynhardt de Jongh General Manager
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Loved the apartment we got. Very spacious with plenty of light. Rooms had air conditioning however common sitting area didn’t have air condition. There was a small spare room in the apartment which could have easily fit a washing machine and dryer and been converted to a laundry room. The kitchenette was fully equipped. Bathrooms were clean. Food at the restaurant was very nice and staff very friendly especially Rohan who went out of his way to ensure our food would be served on time to us. Set on a golf course and not far from many of the well known wineries
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Date of stay: December 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Pearl Valley Hotel by Mantis, General Manager at Pearl Valley Hotel By Mantis
Responded 3 weeks ago
Dear 555smart I am truly delighted to have received such a comprehensive contribution. I will most definitely share your feedback with the entire team in order for them to see how all their hard work is reaping positive results. We all wish to welcome you back in the new year Best wishes for 2025 and continue to travel safely Kind regards Mynhardt de Jongh General Manager
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One of the largest and nicest rooms (207) I have stayed in for some time. Clean, modern and everything you need. Great complimentary coffee. World class estate with so many facilities you can use.
Backs Restaurant: Small but very affordable menu. Friendly staff.
Valley Restaurant: You can eat about the same breakfast for almost half the price at “Backs”
Negatives: Golf: This must be the in the top 5 most expensive courses in South Africa to play as a affiliated member. Not really catering for South Africans. As a very avid golfer, I am not willing to pay that fee. Even the discounted rate if you stay in the hotel is exorbitant. 2/10
Access to the estate is shockingly slow and ineffective, especially for hotel staying/returning guests. Every day the same procedure to gain access. Code only valid for 1-day.
As the estate is so large, a map of the location of all the facilities would be great.
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Date of stay: December 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Pearl Valley Hotel by Mantis, General Manager at Pearl Valley Hotel By Mantis
Responded 18 Dec 2023
Dear NelusR I am delighted to have received such detailed feedback from you as guest feedback is imperative for business owners to understand where we are doing well and where there is room for improvement. I will share your great feedback on the hotel and its facilities with my team in order for them to continue to stay positive, motivated and keep exceeding all the guest's expectations. Complimentary water (both still and sparkling) in recycled glass bottles are available in your rooms in the fridges. Food and Beverage Facilities: The same goes for the business owners of the golf course and the outsourced food and beverage outlets. Glad that your experiences at both restaurants were positive and that the quality of the meals met your expectations. I will share your concern of the difference between meals at Pearl Valley Restaurant and Back's restaurant with the owners. Golf: We pride ourselves with top service, top facilities and a golf course currently ranked 3rd in the country. Every day we remind ourselves that we have to provide exceptional services and facilities to stay on par with one of our goals of being the top public accessible course in the country. We offer a bucket list experience and when you drive down the Jack Nicklaus Boulevard after days/ weeks/ months of anticipation, you are met with a team that is willing to do even better that what you expected. Access: Security is the prime USP of Pearl Valley Golf Residential Estate and that of the Greater Val de Vie Estate. Access control will remain a priority to ensure all residents, guests, staff and suppliers are safe at all times. Longer staying guests are able to have their biometrics temporarily registered, bar meeting strict terms and conditions. Apologies for the inconvenience it has caused, but it is for your own safety. I would rather apologies for inconvenience than having to explain an incident. We sincerely hope that we will have the pleasure in welcoming you back in the near future Merry Christmas and we hope you will have a memorable experience with your friends and family during these festive times. Kind regards Mynhardt de Jongh General Manager
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There is a main building and then many villas. Luckily when you call for a shuttle they are very quick. The room was quite nice and large. It had a kitchen with a mini fridge and stove (no microwave). Wifi was very good.
We were very close to Backs the small restaurant/deli by the pool. The staff in Backs were the most accommodating and friendly I have ever experienced. The food in the deli was not overpriced which was surprising, in fact it was shockingly inexpensive. On our last night we informed the lady’s we didn’t have time for breakfast the next day as we had an early drive and they brought us two to go bags filled with fruit and yogurt and some goodies for our drive. Such amazing service!
The restaurant at the main hotel was good. Food was good, servers were friendly. My only negative would be if you are playing golf plan on at least an hour and a quarter for breakfast. The service in the morning is brutally slow.
The golf course course was very good. It is in great condition and very playable.
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Date of stay: February 2023
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Mynhardt de Jongh, General Manager at Pearl Valley Hotel By Mantis
Responded 17 Feb 2023
Dear Travellergolfer Thank you so much for a very detailed review. We are grateful that your experience at Pearl Valley Golf Estate, Pearl Valley Hotel by Mantis and Back's Restaurant & Deli was a positive and memorable experience. Apologies with regards to slightly delayed service speed during peak breakfast. We are focussed on increasing efficiency during high volume periods. Once again we appreciate your feedback to assist us in bettering ourselves and providing you with exceptional service Travel safe and we wish for your soonest return Kind regards Mynhardt de Jongh General Manager
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I visited this beautiful Estate with my family for 2 nights end August. I must say it was such an amazing experience, we thorougly enjoyed our stay. Lisa Sinden assisted me from the onset, from booking our suite to arrangement of lunch in celebration of my husband's birthday, she went out of her way to ensure everything was arranged and I was satisfied.
Such amazing customer service is commendable.
I would also like to thank the staff at Backs for doing such an amazing job setting up and preparing for lunch. Compliments to the Francois, the Chef as well as the entire staff for their excellent service and their non-ending smiles.
My husband and our friends are still talking about the experience to date 😊
Busi Ntombela
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Date of stay: August 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Mynhardt de Jongh, General Manager at Pearl Valley Hotel By Mantis
Responded 19 Oct 2022
Dear 381busisiwe Fantastic read and we are truly delighted that we could form part of your memorable experience at Pearl Valley Hotel We all hope to be able to welcome you back again. I will convert your message to my team so they can continue to be motivated to exceed guest's expectations Kind regards Mynhardt de Jongh General Manager
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The new rooms at Pearl Valley offer a great breakaway for golfers and families. Lots of onsite activities including the pool area for children. The rooms offer ample space with a kitchenette. Easy drive to Franschoek and surrounding wine estates.
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Date of stay: October 2020Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Mynhardt de Jongh, General Manager at Pearl Valley Hotel By Mantis
Responded 19 Oct 2022
Dear Roeloft874 Thank you for taking the time to write a review and we are glad to have been part of your successful trip to Pearl Valley Hotel Hopefully we will have another opportunity soon to welcome you back Kind regards Mynhardt de Jongh General Manager
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There are more places to choose from in the Suider Paarl area.
PRICE RANGE
R 2,815 - R 3,575 (Based on Average Rates for a Standard Room)
LOCATION
South AfricaWestern CapePaarlSuider Paarl
NUMBER OF ROOMS
69
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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