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Nagoya Mansion Hotel & Residence

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Jl. Imam Bonjol, Kampung Utama no. 1, Nagoya, Riau Islands Province 29444 Indonesia
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Traveller (445)
Room & Suite (121)
Dining (51)

About

#8 of 31 hotels in Nagoya
Location
Cleanliness
Service
Value
WELCOME TO NAGOYA MANSION HOTEL AND RESIDENCE Nagoya Mansion Hotel & Residence is the newest iconic landmark on the island of Batam, the first to offer residential, hotel and lifestyle facilities in one environment. Other facilities are available to support your business and leisure activities include La Bamba Restaurant, La Brisa Food Park, La Brisa Juice Bar, Meeting Rooms, Swimming Pool, Parlente Bar, Mini mart, La Destino Fitness Centre, Business Lounge , Bakery and Pastry Shop, Sky Lounge rooftop (Opening soon) and La Vida Healthy Spa (Opening soon) Located in the central of Nagoya district, Nagoya Mansion Hotel & Residence is surrounded by banks, offices, malls and hospitals. Only 45 minutes drive from hang nadim international Airport, 10 minutes drive from the Harbour Bay international Ferry terminal, 15 minutes away from Batam Centre International Ferry Terminal and 30 minutes drive from Sekupang International Ferry Terminal.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Billiards
Airport transportation
Business Centre with Internet Access
Secured parking
Wifi
Outdoor pool
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Snack bar
Car hire
Conference facilities
Banquet room
Meeting rooms
Spa
Massage
BBQ facilities
Baggage storage
Concierge
Convenience store
Gift shop
Newspaper
Shops
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Room service
Safe
VIP room facilities
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Centrally Located
Languages Spoken
English, Indonesian, Malay
405Reviews13Q+A62Room tips
Traveller rating
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Popular mentions
Paul & Fransisca Brook wrote a review Apr 2020
Singapore, Singapore
We have been here now for 3 months and we love this hotel. The staff are fantastic. Our room is fantastic. Everyone is doing the right thing in terms if the virus. I am looking forward to the gym being re-opened because it is really good. The pool area is lovely. The location is perfect and very close to many malls.
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Date of stay: April 2020
Rooms
Location
Service
Room Tip: Are for level 20 or 21 and a room that has been recently renovated.
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2 Helpful votes
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Response from NagoyaMansion GM, Manajer Umum at Nagoya Mansion Hotel & Residence
Responded 02 Sep 2020
Dear Happiness36355321932 Thank you for staying with us and for taking the time to review our Hotel during your recent visit. I am glad to hear that you enjoyed your visit and found our Hotel comfortable. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience. Once again, thank you and We look forward to see you again soon. Sincerely, Wahyu Mujiono Room Division Manager
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Shu Ting wrote a review Mar 2020
Singapore, Singapore
I stayed here for 2 nights during CNY. The room is simple and modern. Not very different from photos. However, for a Singaporean POV, this is definitely a 2 star for me. I have no qualms because the aircon is working well... hot water works well... reasonably clean. It comes with breakfast with an egg station and some variety. Not too bad! I have stayed in Batam hotel where tap water is yellow so this is considered good!
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Date of stay: February 2020
2 Helpful votes
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revehsha wrote a review Feb 2020
I had already booked 2 rooms ,and staff took so Long to check in furthermore I feel that staff are unfriendly to international guest ,this is unfair as we also had booked but they only attend to local more ,I really hope they improve their service. My dad is on wheelchair and did not even bother to stepped up the process or make sure my dad is comfortable In the room this is a very bad service
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Date of stay: February 2020Trip type: Travelled with family
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Faiz wrote a review Feb 2020
Singapore, Singapore
Stayed here from 26-27 Jan 2020. On the map, the hotel might seem near the Nagoya Mall but no, there are no walkways or paths you can walk to the Mall (unless you want to walk by the roadside which is dangerous). We got the top floor at Tower B which is quite a distance from the reception at Tower A. The room was constantly noisy in the day and at night as we got the room beside the elevator. Hotel room was not carpeted but the corridor was carpeted which was weird. The cupboards were old and dusty. Furniture stained. Bed covers were stained. Toilet mat was stained. Towel was stained. Toilet tiles were stained. Cups were dirty as well. It was disgusting. Tried to order room service at 11am. Initially ordered 4 items. Room service called back saying item 1 is not stock. Room service called again saying item 2 “is finished”. Room service called the 3rd time saying another item is no available. In the end we decided to cancel our whole order and ordered GoFood instead. Food pickup was really far due to the layout of the hotel. Around the hotel, there are no convenience stores to buy drinks and snacks. Only have a 24hr pharmacy which is 3min walk from hotel. The room service’s low stock dies not help either. Overall very disappointed and will NOT stay here again. The dirty linens and towels were the last straw for me.
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Date of stay: January 2020Trip type: Travelled as a couple
1 Helpful vote
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jjjoana wrote a review Jan 2020
Singapore, Singapore
We stayed here as we wanted to be close to Nagoya Hill Mall. It's not really a walkable distance to the Mall but at least we were not too far away from it. Lobby was a bit sad looking however checkin was fuss free. We stayed in an apartment with 2 bedrooms. It was a very simple place for us to bunk in for a night. The breakfast buffet in the morning was okay - nothing to rave for. The hotel needs some refurbishing.
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Date of stay: January 2020
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PRICE RANGE
US$16 - US$55 (Based on Average Rates for a Standard Room)
LOCATION
IndonesiaRiau Islands ProvinceRiau ArchipelagoBatamNagoya
NUMBER OF ROOMS
196
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Frequently Asked Questions about Nagoya Mansion Hotel & Residence
Which popular attractions are close to Nagoya Mansion Hotel & Residence?
Nearby attractions include Nagoya Hill Shopping Mall (0.4 km), Budhi Bhakti Temple (0.4 km), and Welcome To Batam Monument (0.4 km).
What are some of the property amenities at Nagoya Mansion Hotel & Residence?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
What food & drink options are available at Nagoya Mansion Hotel & Residence?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Nagoya Mansion Hotel & Residence?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to Nagoya Mansion Hotel & Residence?
Conveniently located restaurants include Ikan Bakar ACIA, Panties Pizza, and Ayam Bakar Taliwang - Pelita.
Are there opportunities to exercise at Nagoya Mansion Hotel & Residence?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Nagoya Mansion Hotel & Residence have an airport shuttle?
Yes, Nagoya Mansion Hotel & Residence offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Nagoya Mansion Hotel & Residence?
Yes, dry cleaning and laundry service are offered to guests.
Does Nagoya Mansion Hotel & Residence offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Nagoya Mansion Hotel & Residence?
The staff speaks multiple languages, including English, Indonesian, and Malay.
Are there any historical sites close to Nagoya Mansion Hotel & Residence?
Many travellers enjoy visiting Nong Isa Cemetery Complex (7.8 km).