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I work in Thailand for a 5 star hotel in Phuket and could have stayed in the city center at one of our many properties but decided that as traffic is always against you we would stay nearer the impact arena venue where we were...More
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We were on 7th floor, had access to 10th floor, were you are treated special with breakfast and drinks ect with free alcohol 5pm to 7pm daily, plus food. its worth paying paying the extra for this in your booking. Hotel staff were excellent, rooms...More
Hotel is conveniently located for conference attendees, room is clean and basic, but service needs improvement.
At the breakfast buffet egg station, an employee named Awa snapped at me for daring to ask for a well cooked omelette, saying: I am very busy. During dinner...More
Thank ks c
Response from NadineRouget, Public Relations Manager at Novotel Bangkok IMPACTResponded 1 week ago
Dear ks c,
Thank you for taking the time to share your feedback about your experience at Novotel Bangkok IMPACT. I understand that we fell short in service at the restaurant and Deli and I do sincerely apologize for any inconvenience.
I have passed your...More
Novotel Impact is the best choice for accommodations if visiting the exhibitions at Impact! We love this hotel and specially the staff attitude, location and their “suite room” product with Premier lounge access! We stay here every year at least once and again this year...More
Response from FMcKenzie | Property representative |
Hi Tansy, there is a free shuttle that goes around IMPACT, stopping at BeeHive and Challenger Halls. It starts running at 11.15 am until 9.20 pm, 30 to 45 mins interval. We have a schedule posted at the lobby. Otherwise... More
Hi Tansy, there is a free shuttle that goes around IMPACT, stopping at BeeHive and Challenger Halls. It starts running at 11.15 am until 9.20 pm, 30 to 45 mins interval. We have a schedule posted at the lobby. Otherwise, there is a paying shuttle which leaves from IMPACT to Mochit BTS station and Chatuchak market. Hotel guests can grab complimentary tickets for this shuttle from our concierge anytime during their stay. Hope this was helpful and see you soon.