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Novotel Lombok Resort and Villas

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Pujut, Kuta, Lombok 83111 Indonesia
COVID-19 update: See the added health and safety measures this property is taking.Read more
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* Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
Traveller (2342)
Pool & Beach (513)
Dining (86)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
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Updated 20/09/29 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Novotel Lombok Resort and Villas
Updated 20/09/29 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#3 of 26 hotels in Kuta
Location
Cleanliness
Service
Value
Travellers' Choice
Novotel Lombok is a 4 star resort located on the southern shore of Lombok, just 60 minutes from Mataram international airport. Featuring 102 beautiful rooms, suites, traditional Sasak and private pool villas set amongst tropical lush gardens, Novotel Lombok is the essence of relaxation and tranquility. While the children are entertained in our kids club, be pampered with a beachfront or in-spa treatment. Enjoy our four beachfront restaurants and bars, our four swimming pools and fitness centre. Enjoy entertainment and purchase local handicrafts at Novotel Lombok, along with a daily program of activities for both children and adults. Our water sports range from kayaking to scuba diving, or simple enjoy a walk along our private beach. Accommodation Options: Superior Room - King: Paradise awaits. Our Brand New Superior room is fresh and bright, combining modern and authentic decor for a breathtaking Indonesian experience. Our rooms feature LAN internet, 32" LCD TV, in-room safe, mini bar. 1 King and 1 Day bed. No Rollaway. Superior Room – Twin: Escape into tranquility. Our Brand New Superior twin room combines modern and authentic decor for a breathtaking Indonesian experience. Our rooms feature LAN internet, 32" LCD TV, in-room safe, mini bar. 2 Single and 1 Day bed. No Rollaway. Deluxe Room: Embrace freedom and calm. Our Brand New Deluxe King room is spacious and mixes modern decor, ergonomic comfort and total relaxation. Rooms are fully appointed including outdoor terrace to ensure memorable holiday. 1 King and 1 Day bed. No Rollaway. Sasak Villa 1 Bedroom: A unique experience combining relaxation and focus. Our traditional Sasak Villa treats you like a VIP, offering pool, garden or beach views. This villa showcase traditional decor and design, complimented with modern functionality. 2 adults, 1 child. Private Pool Villa 1 Bedroom: Designed with space & privacy where you can truly be yourself. Our private traditional Sasak villa offers an inviting and tranquil ambiance; relax on the terrace overlooking your private swimming pool and landscaped gardens. Up to 2 adults, 1 child. Private Pool Family Villa 2 Bedrooms: Relax in style and comfort. Our private traditional family Sasak villa adds space and privacy for the entire family with private en-suites for both bedrooms. Take a swim in your private swimming pool or simply read a book in the landscaped gardens. Up to 4 adults or 2 Adults, 2 child.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Beach
Kids stay free
Babysitting
Parking
Wifi
Pool / beach towels
Infinity pool
Outdoor pool
Fitness classes
Restaurant
Breakfast available
Breakfast buffet
Poolside bar
Children Activities (Kid / Family Friendly)
Kids club
Airport transportation
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Full body massage
Head massage
Massage
Baggage storage
Concierge
Currency exchange
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Private beach
Housekeeping
Private balcony
Room service
Safe
Minibar
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Romantic
Languages Spoken
Indonesian
2242Reviews75Q+A100Room tips
Traveller rating
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Popular mentions
Arm C wrote a review May 2021
Indonesia3 contributions
It is beautiful resort, comfortable bed and pillow, high quality linen, salute to the housekeeping team, I find no dust at all in the room even this resort is on the beach side. I was taking cared very well by Novotel Lombok team. Thanks
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Date of stay: May 2021
Value
Cleanliness
Service
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Response from General Manager, General Manager at Novotel Lombok Resort and Villas
Responded 2 weeks ago
Dear armc2021, Warm greetings from Novotel Lombok Resort and Villas! Thank you for sending us great feedback relating to your recent stay at our resort. It is a pleasure to know that your had a nice stay us, and that glad to read that you particularly had a positive experience through the room facilities. Rest assured, that your feedback will definitely be shared to all team and management as an encouragement for us as we strive to maintain best service quality. Again, thank you for your great feedback and we look forward to welcoming you back in the not too distant. Regards, Robby Irawan Front Office and Guest Experience Manager
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Samuel Pasaribu wrote a review May 2021
Bekasi, Indonesia2027 contributions434 helpful votes
+1
After several years I back to stay at this hotel for business meeting, It was still the best in area. The room was comfort. The hotel atmosphere was also made us feel fresh. I spent afternoon until dinner at the hotel restaurant in front of the beach while doing video conference. The meeting was held the day after at the meeting room. And the arrangement for the meeting was also good. I didn't bring local dress for the meeting and lucky they have store which sale dress with local motive.
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Date of stay: September 2020
Location
Cleanliness
Service
Trip type: Travelled on business
1 Helpful vote
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Response from General Manager, General Manager at Novotel Lombok Resort and Villas
Responded 4 weeks ago
Dear Samuelpas, Greetings from Novotel Lombok Resort and Villas! Tank you for taking the time to share us your valuable feedback regarding your recent business visit at our resort. First of all, it was a pleasure to welcome you back here after years and that glad to read that you had an overall great experiences, as well as pleased to know that you particularly liked and enjoyed our room and other facilities provided. Rest assured, that I will definitely share your feedback as an encouragement to all our team accordingly. Thank you again for your great review and we do hope to welcome you back for another occasion and another great experience. Regards, Robby Irawan Front Office and Guest Experience Manager
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Morenos wrote a review May 2021
Indonesia59 contributions29 helpful votes
This is such a unique resort that we keep coming back to. As this is the time of covid, it was a mixed blessing. There was only a tiny occupancy so it was very quiet, which at first seemed strange, however we were upgraded generously, and the staff went out of their way to ensure that we were happy with everything. The sound on the tv wasn't perfect so they immediately changed for a bigger screen with great sound. Internet was excellent, which is important for us. Oh, I liked the change of menu for both breakfast and Lunch/Dinner. The buffet is gone understandably with covid, unless perhaps they have large bookings, but they have like a variety of Middle Eastern, Asian, Indian, and many more varieties for breakfast, which is cool because one doesn't get sick of the same routine if staying for a while. We had dinner and while some of the meals weren't available due to sourcing etc, the quality was surprisingly good (we tried the sirloin and salmon), and the sides were also yummy. While I am an Accor plus member because I think the value and incentives make it worthwhile, I do not always think the quality of food is impressive at some Accor hotels. Novotel Lombok's food and value for an overall stay is amazing - particularly when you factor in the warm service and one of the nicest locations, anywhere. Just an aside, another reason we like this hotel is because they have a good number of covered, spacious, shady bales or gazebos right on the beach which means one can spend all day reading, doing nothing, working, or whatever, with service for drinks or food at any time. It's really goooood....
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Date of stay: May 2021
Cleanliness
Service
Sleep Quality
Room Tip: It's worth staying a while because there is so much to see in all directions from the hotel
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Response from General Manager, General Manager at Novotel Lombok Resort and Villas
Responded 4 weeks ago
Dear Morenos, Greetings from Novotel Lombok Resort and Villas! Thank you for sending us such a great review regarding your recent stay at our resort! First of all, it our real pleasure to always have you at our resort, and that glad to read that you had a wonderful experience. We are happy to know that you particularly liked and enjoyed the room facility, as well as the new menu variant we provided and other facilities as mentioned. As we are passionate of guess satisfaction, I will definitely share your great feedback to all my team as encouragements to always provide best service quality. Thank you again and we look forward to welcome you back for another great experiences. Regards, Robby Irawan Front Office and Guest Experience Manager
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AlessandroStami wrote a review Mar 2021
Bali, Indonesia8 contributions9 helpful votes
The hotel is quite nice. And front beach is a plus that gave us really good feeling about the whole structure. Unfortunately there was few aspect that did not make us feel in a 4* start resort. 1st room we stayed had a broken ac. The staff was quite nice and fast to give us another room. The food was nothing special, not tasty at all. Breakfast is also quite poor considering to being at Novotel hotel. What quite amazed us is that room service regarding food and beverage colse at 10, that’s mean if u wanna have a beer after that time you wont’t get it. Same as for food sigarette and any related good u might need during your stay, and this was really unpleasant. If u get a balcony room make sure u gibe attention to the slippery stones in the back. Really dangerous after rain. And no one that would take care to make it dry. Definitely not a 4* resort
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Date of stay: March 2021Trip type: Travelled as a couple
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Response from General Manager, General Manager at Novotel Lombok Resort and Villas
Responded 31 Mar 2021
Dear AlessandroStami, Greetings from Novotel Lombok Resort and Villas! We very much appreciate for sending us your constructive feedback regarding your recent visit at our resort. First of all, thank you for having chosen our resort during your time at Lombok, yet we are really sorry to know that your overall experience was not really pleasant due to some issues you encountered as mentioned. Please rest assured, that it has been well addressed with department concerns and appropriate action plan has been well implemented to avoid reoccurrence in the future. Again we are sorry for inconveniences and we do hope that there will be another chance to gain your confidence and convince you our better service. Sincerely, Robby Irawan Front Office & Guest Experience Manager
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Suwandi8 wrote a review Feb 2021
Jakarta, Indonesia328 contributions53 helpful votes
+1
Thank you to Mr. Jan to upgrade my room to villa i’m stay at novotel for 4 night. This resort have a private beach with complete facilities (cabanas, towel and huge swimming pool). Mr. Jan is perfect GM. He welcoming guest one by one. Thank you for your extra miles!!! Definitely will come back while visit lombok
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Date of stay: November 2020Trip type: Travelled solo
1 Helpful vote
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Response from General Manager, General Manager at Novotel Lombok Resort and Villas
Responded 31 Mar 2021
Dear suwandi88, Greetings from Novotel Lombok Resort and Villas! Thank you for sending us such a great feedback regarding your recent visit to our resort. We are delighted to know that you particularly liked and enjoyed the room and other facilities provided by our team, and that It is our great pleasure to know that you had an overall best experience staying with us. Thank you again for your great feedback and we do hope to welcome you back for another great experience. Best regards, Robby Irawan Guest Experience Manager
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PRICE RANGE
US$87 - US$124 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
novotel lombok hotel lombok, lombok novotel
LOCATION
IndonesiaWest Nusa TenggaraLombokKuta
NUMBER OF ROOMS
102
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Frequently Asked Questions about Novotel Lombok Resort and Villas
Which popular attractions are close to Novotel Lombok Resort and Villas?
Nearby attractions include Merese Hill (2.7 km), Tanjung Aan Beach (3.5 km), and Kuta Beach - Lombok (1.8 km).
What are some of the property amenities at Novotel Lombok Resort and Villas?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Novotel Lombok Resort and Villas?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Novotel Lombok Resort and Villas?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Novotel Lombok Resort and Villas?
Yes, free parking is available to guests.
What are some restaurants close to Novotel Lombok Resort and Villas?
Conveniently located restaurants include KRNK Restaurant & Bar, La Cabana Lombok, and El Bazar Cafe & Restaurant.
Are there opportunities to exercise at Novotel Lombok Resort and Villas?
Yes, guests have access to a pool, a fitness centre, and fitness classes during their stay.
Does Novotel Lombok Resort and Villas have an airport shuttle?
Yes, Novotel Lombok Resort and Villas offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Novotel Lombok Resort and Villas?
Yes, dry cleaning and laundry service are offered to guests.
Does Novotel Lombok Resort and Villas offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Does Novotel Lombok Resort and Villas have any great views?
Yes, guests often enjoy the ocean view available here.