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Merchant House

Traveller (88)
Room & Suite (36)
Dining (6)
49 Falmouth Road, Truro TR1 2HL England See on map
Free Wifi
Free Parking
Breakfast included
Non-Smoking Hotel
Family Rooms
Pets Allowed
3 Star accommodation
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28 Oct29 Oct
1 room, 2 adults, 0 children
Standard Room
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Perfectly positioned near the centre of Truro – Cornwall’s buzzing and beautiful cathedral city – The Merchant House, is a 3* Metro Hotel ,which is just a short stroll from the nearby train station and a host More of fabulous bars, restaurants and shops.Merchant's friendly crew are on hand to introduce guests to our fantastic facilities. We have free Wi-Fi throughout,ample free parking,garage storage for bicycles,drying room for cyclists/walkers, laundrette(fee applies) and fully-equipped conference rooms. We are a fantastic central base for business or exploring all of Cornwall. Whether visiting for business or pleasure, we have a selection of refurbished and non refurbished rooms – some of which are dog-friendly – all of which are guaranteed to offer a great night’s stay thanks to the fluffy duvets, large flat screen televisions and tea and coffee facilities. Less
Hotel class
Hotel Amenities
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Wheelchair Access
Room Service
Fitness Centre with Gym / Workout Room
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
Price range
US$84 - US$127 (Based on Average Rates for a Standard Room)
Also Known As
Carlton Hotel Truro
United Kingdom > England > Cornwall > Truro District > Truro
Full view
79Somewhat walkable
Grade: 79 out of 100
155Restaurantswithin 0,5 km
35Attractionswithin 0,5 km
Traveller (88)
Room & Suite (36)
Dining (6)
Business Centre & Event Rooms (4)
Reviews (528)
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All reviews cake on arrival carlton hotel plates and cutlery complimentary tea welcoming hotel free breakfast every afternoon the hotel offers well stocked bar victoria sponge plenty of parking car park full english steep hill ten minute walk lovely touch
Updating list...
1 - 5 of 515 reviews
Reviewed yesterday

In Truro for work. Room booked for me. Parking in front and more at the back. They don’t do supper but they do complimentary tea and cake in the communal room between 1 and 6 but, because we work, this had finished before we got...More

Thank Jannerbloke
Response from Nicky M, Owner at Merchant HouseResponded today

Thank you Jannerbloke for your review; I am pleased to hear you enjoyed your stay with us and found the Hotel to be in a good location for visiting Truro and for your business trip. I am delighted to hear you made use of our...More

Reviewed 1 week ago via mobile

Arrived having booked a cosy double, was advised free upgrade to superking - fantastic. Bed really comfortable, staff super friendly and breakfast excellent. Free parking is great. Will continue to stay here.More

Thank Em D
Response from Nicky M, Owner at Merchant HouseResponded 6 days ago

Dear Em D, Thank you for your lovely review; I am delighted to hear you enjoyed your complimentary upgrade to our Super King room and found the room comfortable. I am pleased to hear you received our traditional friendly and welcoming service, that you indulged...More

Reviewed 2 weeks ago

We had a family room which contained a very large bed, divan and roll out bed. The room had good heating and had an opening window for fresh air. It was well decorated and cleaned efficiently. It is a dog friendly hotel which you would...More

Thank Ann C
Response from Nicky M, Owner at Merchant HouseResponded 1 week ago

Dear Ann, I am delighted to hear you had such a great stay with us and thank you for taking the time to submit your review. I am pleased to hear you found your room clean, comfortable and well decorated and that you found the...More

Reviewed 2 weeks ago

This hotel is actually a Bed and Breakfast. The staff are friendly and most attentive. There is no lift. The full English breakfast and buffet were excellent. The room I had was very small, there is no air conditioning. The shower if you are a...More

Thank Ebnj
Response from Nicky M, Owner at Merchant HouseResponded 2 weeks ago

Dear Ebnj, Thank you for your review following your recent stay with us, I am pleased to hear that you found the Hotel clean and comfortable and in a good location for touring Cornwall and visiting Truro City. Merchant House is graded by Quality in...More

Reviewed 4 weeks ago

Merchant House is in an ideal location for visiting Truro locations, but our experience was not good. Mixed communications resulted in us being allocated the wrong room and having just completely unpacked, having to move to another room (up another very narrow flight of stairs)....More

1  Thank Rowley51
Response from Nicky M, Owner at Merchant HouseResponded 3 weeks ago

Dear Mr & Mrs Tompsett, Thank you for your review following your stay with us last week, I am pleased to hear you found the Hotel to be in a good location for visiting Truro and thank you for your feedback. I am sorry to...More

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Questions & Answers
Ask a question
22 November 2017|
Response from lonewayfarer | Reviewed this property |
There is an accessible room at the back of the hotel with its own door out to the car park and it's own accessible wet room. I do not work for the hotel but I have stayed in this room.
26 August 2017|
AnswerShow all 3 answers
Response from Nicky M | Property representative |
If you have booked a room only rate, then yes you are able to pay for breakfast during your stay. You do not need to book, our waitress will charge your room bill each morning accordingly.
Sylvia H
5 November 2016|
AnswerShow all 2 answers
Response from Nicky M | Property representative |
Hi, Yes we have 4 ground floor rooms which are 2 singles, an accessabilty double with wet room and a family room. Give us a call on 01872272450 to discuss rates etc. Regards, Nicky Whittaker Owner
Room Tips
"We stayed in Room 5 which was large and quiet."
2 weeks ago
Read review
"We didn't have one."
4 weeks ago
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"Ask for a decent mattress and be prepared to stand on a biox to reach the soap. Parking is limited, more..."
23 Aug 2018
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"Rooms are small and rooms upstarts on th left get hot when the sun shines"
26 Jun 2018
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