Great Hotel! Stayed for one night whilst driving from UK to Augsburg for work purposes. Lovely quiet and well appointed room with a very comfortable bed and a nice powerful shower! Great bar & restaurant and it was fantastic to sit outside in October and relax with a beer! My only disappointment was the lack of any hot food at breakfast with the exception of toast and boiling your own egg, but there was plenty of other choices!
Awful don’t bother. Turned up to a building site. Very run down building dirty and unkep. Dangerous car park and paving. Overlooks busy road or neighbours gardens. Limited choice for breakfast and poor quality. Rooms small and very poor. Thick dust on bed head and very dirty railings on balcony.
I have stayed in many European hotels so I want to be clear that I did not have the same expectations as what one would expect traveling in the U.S. Having said that I want to say my husband ( who is French ) and i we’re both very disappointed with this hotel. As soon as we checked in to our room the smell of cigarette smoke was overwhelming. We immediately went downstairs and asked to change rooms and even though there were several available we were informed we would have to pay a $15 service charge ( irritating). Once we got settle in we headed out for dinner and asked the front desk for recommendations for local restaurants with food specific to the region. She recommended us a restaurant in a village not far from the hotel. When we got there the restaurant was permanently closed. Obviously that is not her fault but one would think that working at the front desk of a hotel, one would be able to at least make reliable recommendations for food. As for our room, it was next to a noisy roadway. We also had some really loud guests in the room next to us that were partying until 3 am and the hotel receptionist would do nothing about it when we complained. The room was basic ( which is fine). If you are going as a couple don’t bother assuming you’ll be sleeping together. The bed is made up of two singles pushed together. Also the shower doesn’t really drain so unless you like standing in 3 inches of backed up water this place is finally not for you. …
I don't where to start with this place. Firstly there was building going on which was incredibly noisy. But add to that this tired shabby little hotel had the worst customer service I have ever seen experienced. Everybody was an utter jobsworth and downright rude. To top it all off, my friend sat on some crappy flowers. And none of us though anything about it. The damage was pitiful and hardly noticeable. But the hotel complained to our whole group then charged €50 for the "damage". We were all in shock. It's surreal. Flowers grow. That's what they do. You have paid £10 down B&Q for really nice flowers. The place is an utter disgrace. Some photos attached of Thai dreadful little hole.
Clean hotel at a very reasonable price compared to the more daring ones for Strasbourg, which is only a short drive away. The room wasn't very big, specially having a third bed in, but was a comfortable stay for two nights. The balcony had seen better days as the floor had bits of moss growing on. Our room overlooked the swimming pool and the restaurant and we thought it might be noisy but, maybe, the lack of fun in the pool and customers at the restaurant was down to the rainy weather. Haven't used the restaurant and not had much to do with the staff, in fact, we only used the back door (after checking in) for loading and unloading the car.