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PheZulu Safari Lodge

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8 reviews
  • Excellent12%
  • Very good52%
  • Average12%
  • Poor12%
  • Terrible12%
9 Sep 2017
24 Sep 2017
“Probably be closed in 6 months”
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Reviews (8)
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1 - 5 of 8 reviews
Reviewed 24 September 2017 via mobile

Absolutely no service mindset. The neglect and lack of attention is everywhere, from the pool that is beyond dirty, lack of towels, broken shower door, nowhere to park and on and on and on. Staff unfriendly and unhelpful. Noise incredibly bad, could hear the TV...More

Thank Kevin K
Response from Tristan D, General Manager at PheZulu Safari LodgeResponded 26 September 2017

Good Day Kevin Please send me an e-mail with all your issues. This is against the trend of our 25 year old business. I was not made aware of issues so please shear them with me so that I can address them. We have put...More

Reviewed 9 September 2017 via mobile

An awesome experience showing a true Zulu experience. The show is truly entertaining and well worth the effort. The surroundings are beautiful with a well stocked curio shop covering a well expanse of African culture.

Thank Jon F
Reviewed 24 June 2017 via mobile

Lovely place. But the most pathetic service  ever the entire weekend we had no privacy with a front desk lady  inbetween  our entire weekend. Suna does not work, ovem doesn't work, not all room have heaters, there's  no privacy or peace  at all. From the...More

Thank Kerina M
Response from Tristan D, General Manager at PheZulu Safari LodgeResponded 26 September 2017

Seen as though trip advisor does not support the business and will not remove this post Please send me an e-mail with your complaints so we can address them privately as they are not true. You also still owe us for placing double the amount...More

Reviewed 31 December 2016 via mobile

Beautiful views of KZN. If you are in Durban and want a break from the Ocean/Beach, this is the place to go to. You also learn a bit about the Zulu culture when you visit Phezulu. Will definately go back. South Africa, My Beautiful South...More

Thank Mike K
Reviewed 18 August 2016 via mobile

Stayed here while we did some work and a community centre up he road. The lodge looked spectacular and the rooms were amazing. But it did look like work stopped there 10 years ago. The kitchen was vey under equipped and the jacuzzi bath didn't...More

Thank Matthew K
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Price range
US$60 - US$78 (Based on Average Rates for a Standard Room)
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South Africa > KwaZulu-Natal > Hillcrest
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Room Tips
"Family suite"
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"Can't recommend"
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