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Manhattan Village Hotel

Overview
  • Excellent23%
  • Very good30%
  • Average17%
  • Poor15%
  • Terrible15%
  • 02 Oct 2018
    “Never again!”
  • 26 May 2016
    “Easy to find”
Localita' Incoronata C/O Impianti Sportivi, 67039, Sulmona Italy See on map
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Room Service
Fitness centre
4 Star accommodation
About
Hotel class
Hotel Amenities
HOTEL FEATURES
Room Service
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Air Conditioning
Business Centre with Internet Access
Concierge
Meeting Rooms
Non-Smoking Hotel
Wheelchair Access
Pool
Beachfront
Restaurant
Bar/Lounge
Hotel Style
Luxury
Hotel class
Hotel Style
Luxury
Number of rooms
50
Price range
US$96 - US$284 (Based on Average Rates for a Standard Room)
Location
Italy > Abruzzo > Province of L'Aquila > Sulmona
Nearby
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Nearby AttractionsSee all 104 nearby attractions
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Reviews & more
105Reviews
24Photos
0Q+A
3Room tips
Traveller rating
  • 24
  • 31
  • 18
  • 16
  • 16
Time of year
Traveller type
Language
  • Filter
  • English
Show reviews that mention
Rude, unprofessional, unfair owners.
Breakfast unacceptable, the facility is cold and impersonal, far from the city center you should have a vehicle.
Quality is just a small talk, poor value-for-money, definitely not recommended.
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Big modern hotel on the outskirts of Sulmona. I t felt like we were the only people staying the place seemed deserted. The rooms are big and clean and the breakfast is very nice. Big plus for us was the fact that we could check in at 1 in the morning. Most reception desks are clo
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Very poor English. Restaurant terrible hours must order ahead for meals. Good temperature control. Worst Wi-Fi every. Cuts out often. Signal is so weak I cannot send anything with photo vwhen the signal is so weak it cuts off and you have to go outside your room and stand in the
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Response from Maurizio Z, Responsabile relazioni con la clientela at Manhattan Village Hotel
Responded 21 Nov 2015
Buongiorno Mr. Tom, nel ringraziarLa per aver lasciato una recensione, ci corre l’obbligo di precisare alcuni aspetti. - “tende che non oscurano sufficientemente”: ci dispiace che Lei non si sia rivolto alla reception per far presente il problema; l’avremmo sicuramente informata che in Italia per oscurare gli ambienti utilizziamo le tapparelle, ed il nostro hotel è fornito di tapparelle modernissime e perfettamente funzionanti. - “Inglese scarso”: il nostro hotel dispone di una brillante interprete laureata in lingue e collaboratrice di varie università italiane. Purtroppo Lei non si è mai neanche avvicinato alla reception, quindi malauguratamente né la nostra interprete, né tanto meno il resto del personale, hanno avuto il piacere di conoscerLa e conversare con Lei. Speriamo vivamente che ce ne sia occasione al Suo prossimo viaggio. - “Wi-fi poco potente”: qui ha perfettamente ragione, ma avevamo avvisato (anche con cartelli apposti in bella vista alla reception) che erano in corso lavori della Telecom (azienda dei telefoni) sulla nostra rete adsl e pertanto il sistema avrebbe potuto subire qualche disservizio. - “ristorante terribile perché necessaria la prenotazione”: la prenotazione era necessaria in quanto l’hotel era al completo e si correva il rischio concreto che qualche ospite restasse senza posto. Motivo per cui l’amministrazione della struttura ha deciso di organizzarsi in tal modo; pur rispettando la Sua opinione, francamente non ci sembra un motivo sufficiente per giudicare “terribile” questa scelta organizzativa. Detto questo, ribadiamo che siamo stati onorati di averLa avuta ospite nel nostro hotel e ci auguriamo che alla prossima occasione ci sia il modo per conoscersi meglio ed ovviare ai piccoli problemi da Lei menzionati. Un cordialissimo saluto. La Reception del Manhattan Village Hotel Good morning Mr. Tom thank to have left a review about our Hotel; in connection with this, we would like to make the following comments to specify some aspects : “curtains that do not darken enough”: We are sorry that you did not ask the reception about this problem, we would have informed You about the fact that in Italy, to darken the rooms we use the rolling shutter and our Hotel is furnished of ultramodern and perfectly working ones. “poor english ”: Our hotel has a brilliant interpreter graduated in foreign languages and a collaborator of various Italian universities. You have never even approached the front desk, so unfortunately neither our interpreter nor the rest of the staff have had the pleasure to meet and converse with You. We really hope to have the opportunity during Your next trip. “poor connection wi-fi” : Here you are right, but we had warned guests with signs at the reception as the phone company was doing some works, so we were expecting few problems of connection. “terrible restaurant”: Terrible because it was necessary the reservation ? The reservation was necessary because the hotel was fully booked and it ran the risk that a few guests remained without place; this is why the management has opted for this solution. However , while we respect Your opinion, frankly it does not seem to be a good reason to judge "terrible" this organizational choice. Having said that, we reiterate that we were honored to have You as our guest in our hotel and we hope that next time there will be the opportunity to know each other better and to overcome the little problems you mentioned. Best regards The Reception Manhattan Village Hotel
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Nice and clean rooms. staff nice and helpful. Breakfast very basic and very few guests around. GPS do not recognize the street number when you look for the hotel, but it can be seen from the road as it stand in the middle of a plain and empty land
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Not knowing Sulmona, we booked this hotel on the internet. Although the rooms are spacious and clean, the hotel was a swing and a miss. It is a large hotel, but only four rooms were occupied. It was an absolute ghost hotel. The breakfast facilities were disappointing. They advert
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Album Categories
All photosTravellerRoom & SuiteDining
Photo provided by managementManhattan Village Hotel
suite
Favoloso kit bagno direttamente dal mondo del risparmio senza un minim di personalizzazione
Doccia di Polly pocket
Frigo bar fantasma
Previous
12
"Look for a different location"
"All the rooms have tiled floors as do the corridors, ear plugs are a good idea."
"in double room, you can ask for separated or joined beds"
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