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All reviewsrooftop poolflip flopson arrivallake gardariviera travelbeach bagprestige roomcomplimentary bottle of proseccoour honeymoonrecommend this hotelhalf boardbest hotel we have stayedfantastic hotellittle touchesturn down servicepiano barevery evening
Nothing was too much for the staff at this fabulous hotel. From the moment we arrived they went out of their way to solve problems and treat us like VIPs. The rooms (all with balconies) were tasteful, the food excellent and the rooftop pool with...More
The client is king in the Kristal Palace Hotel. It has style, luxury and no pretentiousness. We are just home after three weeks there and cannot speak highly enough about it. Royal treatment all the way. From the moment we landed at reception and had...More
I have written many reviews worldwide but last week spent a week in this brilliantly friendly, efficient and clean Tonelli hotel. First thing I noticed was the owner/manager mopping the swimming pool area after a function......what a superb advert for staff morale. Every staff member...More
The staff are very helpfully, cautious, hardworking and lovely.
The sky pool is an amazing place to swim, have breakfast, cocktails and enjoy the fabulous music which the hotel puts on.
We enjoyed the free use of the hotel bicycles to explore the area, an...More
Have just returned from a weeks stay at Hotel Kristal Palace and felt obliged to write a review to commend such a fantastic hotel.
Arrival: We travelled with Riviera and picked this hotel based on the Hotel's website and previous reviews. The area is classed...More
This was our only issue with this very nice hotel. The bar isn’t usually open and it seemed a slow process with limited selections and staff each time. Sadly for us it rained more than once and on our last night the... More
This was our only issue with this very nice hotel. The bar isn’t usually open and it seemed a slow process with limited selections and staff each time. Sadly for us it rained more than once and on our last night the customer service was poor as the focus was on sorting the roof bar out due to a storm. We did understand that and the owner apologised when we raised it but not sure it made up for the lack of attention we and other guests felt we had received.