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Hotel Indigo Durham, an IHG hotel

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Old Shire Hall 9 Old Elvet, Durham DH1 3HL England
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
US$147
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* Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
Traveller (537)
Room & Suite (81)
Dining (33)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
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What you can expect during your stay
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
Updated 21/09/17 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hotel Indigo Durham, an IHG hotel
Updated 21/09/17 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#1 of 20 hotels in Durham
Location
Cleanliness
Service
Value
Travellers' Choice
The Trinity Neighborhood. Newcomers, friends or just weary travelers step onto the set of history at Hotel Indigo® Durham, whilst you explore our ‘perfect little city’. Our boutique hotel is moments from the historic Durham City Centre; perfectly located for an adventure. With the magnificent university, castle and world renowned Durham Cathedral just a short stroll from our doors, you’ll be spoilt for choice. The stage for our Hotel Indigo is the former Durham University building ‘Old Shire Hall’, where you’ll find Victorian façade spills out into our ancient and romantic neighborhood laden with historic pubs, cozy cafes and spellbinding churches, or slip away into the surrounding countryside and sleepy villages. Throughout you will spot little nods to our UNESCO World Heritage. Our cocktail lounge, meeting room and Marco Pierre White restaurant all retain their Victorian heritage whilst embracing contemporary popular culture, a nod to the city’s ancient history and bright future.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Taxi service
Business Centre with Internet Access
Conference facilities
24-hour security
Secured parking
Wifi
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Complimentary tea
Kids' meals
Snack bar
Special diet menus
Banquet room
Meeting rooms
Baggage storage
Newspaper
Non-smoking hotel
Outdoor furniture
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Bathrobes
Air conditioning
Housekeeping
Room service
Safe
Minibar
Flatscreen TV
Bath / shower
Bottled water
Iron
Laptop safe
Wake-up service / alarm clock
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Languages Spoken
English
708Reviews11Q+A74Room tips
Traveller rating
  • 561
  • 108
  • 26
  • 8
  • 6
Time of year
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Popular mentions
LisaM wrote a review Yesterday
Pickering, United Kingdom22 contributions10 helpful votes
+1
Stunning building in the BEST location. Checked in by the lovely Katie who was awesome! Not only super friendly but she gave us loads of advice and recommendations of places to go. Absolutely loved Durham! Thank you once again Indigo you didn’t disappoint.
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Date of stay: August 2021Trip type: Travelled as a couple
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Andy wrote a review 21 Sep
Kinghorn, United Kingdom223 contributions143 helpful votes
Stayed 1 night, an all round excellent hotel. Perfect location in city centre, 2-3 mins walk from Main Street. The room was well decorated and comfortable, restaurant/bar is trendy and breakfast was good. Staff very friendly and welcoming.
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Date of stay: September 2021Trip type: Travelled as a couple
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Amanda D wrote a review 20 Sep
1 contribution
Liked · Brilliant location, beautiful building. The staff very helpful and friendly. Room comfortable and clean. Bathroom enormous. Disliked · Room lacking in the small touches that make a difference - only very basic wall mounted toiletries and no robes. The bar staff were friendly, but the wait for a drink after ordering was far too long. Staff at breakfast were also very helpful and friendly, but the food was disappointing - very dry scrambled egg on cheap cardboard toast and a tiny kipper. The eggs benedict were very nice, but the ham was cheap.
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Date of stay: September 2021
Rooms
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andy s wrote a review 18 Sep
Bolton, United Kingdom23 contributions53 helpful votes
Where do I start would it ber the tatty carpets or the ripped seats in the Marco Pierre white restaurant. Or could it be the vast majority of staff who would make a sloth look quick. No I think I would add it all together with the £200 plus price tag for a hotel that is worse than a premier inn
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Date of stay: September 2021Trip type: Travelled as a couple
Room Tip: Order multiple drinks as you will be waiting for ever and come through breakfast 30 mins before...
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Response from James Bird, Owner at Hotel Indigo Durham, an IHG hotel
Responded 4 days ago
Thank you very much for reviewing our hotel. Here at Hotel Indigo, Durham we really value our guests’ feedback, and we use this to improve our processes across all our hotel departments. Rest assured your feedback will be directed to the relevant department Manager, to make sure that this is not a problem for our future guests. We look forward to welcoming you to Hotel Indigo, Durham again soon. Regards James Bird, Operations Manager
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Lisa W wrote a review 17 Sep
Marsden, United Kingdom28 contributions8 helpful votes
The most beautiful hotel! The rooms are spacious and very nicely decorated and appointed, and the bar and restaurant feels like a hug. The staff were amazing, welcoming and professional. The breakfast was extensive and beautifully prepared. The location is perfect. Really couldn't fault this hotel on any aspect.
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Date of stay: September 2021Trip type: Travelled as a couple
Room Tip: Parking at the hotel is extra, currently costing £16 per day
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Response from James Bird, Owner at Hotel Indigo Durham, an IHG hotel
Responded 4 days ago
Thank you very much for reviewing our hotel. Here at Hotel Indigo, Durham we really value our guests’ feedback, and we use this to improve our processes across all our hotel departments. I would like to thank you personally for your kind words about our hotel, facilities, and staff. We look forward to seeing you back in our beautiful city in the near future. Best Wishes James Bird, Operations Manager
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PRICE RANGE
US$110 - US$208 (Based on Average Rates for a Standard Room)
LOCATION
United KingdomEnglandCounty DurhamDurham
NUMBER OF ROOMS
83
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Frequently Asked Questions about Hotel Indigo Durham, an IHG hotel
Which popular attractions are close to Hotel Indigo Durham, an IHG hotel?
Nearby attractions include Escape Rooms Durham (0.3 km), Durham Cathedral (0.5 km), and Durham Castle (0.4 km).
What are some of the property amenities at Hotel Indigo Durham, an IHG hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Hotel Indigo Durham, an IHG hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel Indigo Durham, an IHG hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hotel Indigo Durham, an IHG hotel?
Yes, paid private parking on-site, paid public parking nearby, and secured parking are available to guests.
What are some restaurants close to Hotel Indigo Durham, an IHG hotel?
Conveniently located restaurants include Shaheens Indian, Cafedral Durham, and Tealicious Tearoom.
Are there opportunities to exercise at Hotel Indigo Durham, an IHG hotel?
Yes, guests have access to a fitness centre during their stay.
Is Hotel Indigo Durham, an IHG hotel located near the city centre?
Yes, it is 0.3 km away from the centre of Durham.
Are any cleaning services offered at Hotel Indigo Durham, an IHG hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hotel Indigo Durham, an IHG hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hotel Indigo Durham, an IHG hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.