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Balmer Lawn Hotel & Spa

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Lyndhurst Road, New Forest, Brockenhurst SO42 7ZB England
COVID-19 update: See the added health and safety measures this property is taking.Read more
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* Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
Traveller (694)
360
Panoramas (25)
Room & Suite (363)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
  • Contactless check-out
Updated 20/03/17 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 20/03/17 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#4 of 10 hotels in Brockenhurst
Location
Cleanliness
Service
Value
Travellers' Choice
A good quality 4 Silver Star Hotel & Spa set right in the heart of the beautiful New Forest National Park. We have extensive leisure facilities - indoor and outdoor pools, Jacuzzi, 6 Spa treatment rooms and relaxation area, squash courts and fully equipped gym. Beresford's, our award winning restaurant with 2 AA Rosettes offers some of the finest locally sourced foods in the area. You can access the Forest directly from the hotel. We have 6 rooms suitable for private, wedding and conference/corporate use. The hotel is privately owned and managed and we pride ourselves on offering great service. Book directly with the hotel for the best rates and room allocations inclusive of a full English breakfast.
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Property amenities
Free parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Bicycle rental
Horseback riding
Children Activities (Kid / Family Friendly)
Parking
Wifi
Hot bath
Pool / beach towels
Indoor pool
Outdoor pool
Heated pool
Shallow end in pool
Fitness / spa changing rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Kids' meals
Outdoor dining area
Wine / champagne
Squash
Patio
Table tennis
Board games / puzzles
Video game console
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Hand massage
Head massage
Makeup services
Manicure
Massage
Neck massage
Pedicure
Salon
Waxing services
Newspaper
Non-smoking hotel
Outdoor furniture
Sun terrace
First aid kit
24-hour front desk
Dry cleaning
Laundry service
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Room features
Housekeeping
Interconnected rooms available
Private balcony
Room service
Flatscreen TV
Sofa bed
Walk-in shower
Bath / shower
Private bathrooms
Wake-up service / alarm clock
Complimentary toiletries
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Room types
Landmark view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Classic
Languages Spoken
English
2511Reviews22Q+A100Room tips
Traveller rating
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Popular mentions
Londongal_10 wrote a review 26 Jul
Edenbridge, United Kingdom117 contributions59 helpful votes
What a super find this is. Excellent friendly service. Our room wasn't huge but we were only there for one night; however, the facilities more than made up for that, had a lovely afternoon sitting in the garden area around the pool. Family friendly but not so much that it borders on a Butlin's type hotel! Also dog friendly which is refreshing to see. Nice bar areas including a terrace for sunny days/evenings; a pizza oven there. However our highlight was a fab meal in their restaurant Beresfords, could not fault it. Good choice on the menu and wine list and attentive service. I hope to return and will definitely recommend.
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Date of stay: July 2021
Rooms
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Response from Samantha T, Guest Services / Front Office at Balmer Lawn Hotel & Spa
Responded today
Dear Londongal_10 Thank you for your review. It is really wonderful to read such positive comments and the team will be delighted with them. I hope you come back and see us again very soon.
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Jouet63 wrote a review 25 Jul
San Francisco, California61 contributions74 helpful votes
We chose this hotel to celebrate an 80th birthday, with 14 of us and 2 dogs. We stayed for 3 nights, and the staff were amazing from the moment we arrived. Given our number, and the fact that our older members have memory issues, the staff were patient and understanding - the waiter showed real empathy, as did the night manager. The outside space is fabulous - an outside pool with deckchairs and a zip line. The indoor pool was also great, and there were lots of places to sit and have some 'me time'. Loved the pizza oven! The chef was very friendly and gave our youngest member a free pudding. All in all, we were delighted with our choice and had a great stay. Thank you, Balmer Lawn!
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Date of stay: July 2021
Rooms
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Response from Samantha T, Guest Services / Front Office at Balmer Lawn Hotel & Spa
Responded today
Dear Jouet63 Thank you for your review on your recent stay with us. I was pleased to read your whole family enjoyed their time with us. You were certainly blessed with wonderful weather while you were here. I hope you come back and see us again very soon.
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Wentworth1 wrote a review 22 Jul
England143 contributions145 helpful votes
Staff try very hard to please Location is good for cycling with direct access to forest tracks and also there is a bike store. However, not so good if you want to walk into Brockenhurst as it is along the main road, although there is a pavement. For the price, the rooms really should have air conditioning as they were extremely hot. Even when it isn't as hot as it has been it will still be necessary to open the windows and the problem with this is noise. The Lodge below the front windows is very noisy and also, despite being set well back from the road, there is a lot of traffic noise on the main road from around 5am as well as cars going over the cattle grid on the B road which runs down the side of the hotel. I was trying to sleep with earplugs and my head stuffed between two pillows. We had a family room with a smaller attached room for the children. This was even hotter than the main room as for safety the opening on the windows is restricted. My rating is mainly a reflection of not really being able to get a decent night's sleep given the price point of the hotel. Nice to have an indoor and outdoor pool. It is a shame that the tennis court has been removed. I have reviewed Berresfords separately.
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Date of stay: July 2021
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Response from Chris Wilson, Owner at Balmer Lawn Hotel & Spa
Responded today
Dear Wentworth1 Thanks for your detailed review of your recent stay with us. As you said, the recent weather was exceptionally hot and just as most of us do not have air conditioning in our homes neither do most hotels that started life in 1850. I was sorry to read that the combination of the open windows made sleeping difficult due to noise. We do hope that you will reconsider returning at some point and please remember to book directly with the hotel for the best rates and room allocations. We very much value our retuning customers and hope we can put things right for you next time.
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Paula C wrote a review 21 Jul
Poole, United Kingdom63 contributions41 helpful votes
Beautiful hotel the entrance and every was just stunning. Then to the spa it was disappointing the indoor pool was a nice size and the temperature of the water was lovely, more beds needed, but it is in need of some attention there were small holes in a couple of the walls and the windows definitely needed a good clean! The outdoor pool again needs attention of of the beds was broken so they swapped it for another after an hour my friends bed collapsed the back legs just give way. There were not enough beds or umbrellas around the pool. The patio area around the pool was gritty it definitely need a good sweep and jet wash! The treatment and the treatment area I could not fault at all! Afternoon tea as with so many places far tooo much sweet things and not enough savoury or the right balance and the scones were like bricks not great the other bits were okay. The restaurant area was beautiful. Overall a lovely day but would I go back probably not.
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Date of stay: June 2021Trip type: Travelled with friends
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Response from Chris Wilson, Owner at Balmer Lawn Hotel & Spa
Responded today
Dear889paulac Genuinely very disappointed to read this review, we have worked so hard during the lockdowns to improve our outside offerings. We have a new "deck" directly outside the indoor pool with all new sunbeds and umbrellas, the Savernake Terrace is also new. we regularly clean the terrace around the pool but will certainly look at this again. Personally, I am not a fan of jet-washing as it usually leave streak marks in the stone and makes them look new which is not what we want. Delighted to ready that you enjoyed our Spa Treatment area Saltus with it peaceful treatment rooms and dedicated relaxation area. The balance on the afternoon tea offering is a bit like trying to "knit with spaghetti" in terms of pleasing everyone's desire for savoury or sweet combinations. Thanks for saying how beautiful the restaurant is. I hope with the passage of time you will consider returning for another visit.
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Martin V wrote a review 19 Jul
Romsey, United Kingdom12 contributions4 helpful votes
From the moment we arrived to the moment we left, nothing was too hard for the stay to do. Every person seemed invested in your experience, always checking if everything was ok, from cleanliness, to bar to food. Food - The restaurant was amazing, neither of us could find fault on any course. The staff were attentive without be overbearing, they listened to your requests and auctioned them, the bar staff went out of their way to help. The breakfast was lovely again cannot be faulted, even had Marmite (always a plus in my books) Hotel - we were here the weekend before 19 July and so the restrictions were in place, very impressed on how they dealt with the situation. Spa - You have to experience this some of the best therapists I have ever come across. Again a fantastic experience and stay and thank you for making ist special
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Date of stay: June 2021Trip type: Travelled as a couple
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Response from Samantha T, Guest Services / Front Office at Balmer Lawn Hotel & Spa
Responded 1 week ago
Dear MartinV136 Thank you for your review. It was a pleasure to read and the team with be delighted with your comments. I hope we can welcome you back very soon.
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PRICE RANGE
US$120 - US$258 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
balmer lawn hotel brockenhurst, balmer lawn brockenhurst
LOCATION
United KingdomEnglandHampshireNew ForestBrockenhurst
NUMBER OF ROOMS
54
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Frequently Asked Questions about Balmer Lawn Hotel & Spa
Which popular attractions are close to Balmer Lawn Hotel & Spa?
Nearby attractions include Boost Bike Hub (1.1 km), Ytene Gallery Limited (1.1 km), and New Forest Polo Club (0.3 km).
What are some of the property amenities at Balmer Lawn Hotel & Spa?
Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a lounge.
Which room amenities are available at Balmer Lawn Hotel & Spa?
Top room amenities include a flat screen TV, a view of a nearby landmark, and a sofa bed.
What food & drink options are available at Balmer Lawn Hotel & Spa?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Balmer Lawn Hotel & Spa?
Yes, free parking is available to guests.
What are some restaurants close to Balmer Lawn Hotel & Spa?
Conveniently located restaurants include The Sett, White Tails Restaurant, and Zen Garden Restaurant.
Are there opportunities to exercise at Balmer Lawn Hotel & Spa?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Are any cleaning services offered at Balmer Lawn Hotel & Spa?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Balmer Lawn Hotel & Spa?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Balmer Lawn Hotel & Spa offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.