Holiday Inn Express Bedford
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Elstow Interchange A6/A421 Bedford Bypass Junction, Wilstead Road, Bedford MK42 9BF England
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Room & Suite (46)
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Travel safe during COVID-19
What you can expect during your stay
- Hand sanitizer available to guests & staff
- Regularly sanitized high-traffic areas
- Staff required to regularly wash hands
Updated 20/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Holiday Inn Express Bedford
More questions?
Updated 20/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#5 of 19 hotels in Bedford
Location
Cleanliness
Service
Value
Travellers' Choice
Stay at the well-connected Holiday Inn Express Bedford hotel for where we are conveniently located just off the A6 and A421 and within close proximity to Bedford’s businesses such as Millbrook vehicle testing centre and Priory Business Park. Friendly staff welcome you to our hotel where our modernised guestrooms feature fresh décor, comfortable bed, en-suite and 32-inch TVs. Our accommodating family rooms have 1 double bed and 1 pull-out sofa bed where kids under 18 stay for free with an adult. There are 2 spacious and air-conditioned meeting rooms for up to 25 delegates, perfect for conferences and board meetings. Relax in the great outdoors at Priory Country Park with a woodland stroll and fishing and on the lakes. Meet for drinks on our patio and gather inside for live sport on the flat-screen TVs. Our evening bar menu features spicy curries and burgers. Start your day right with our generous breakfast buffet including hot items such as bacon, sausage, beans and scrambled eggs
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Free breakfast
Business Centre with Internet Access
Conference facilities
Baggage storage
Non-smoking hotel
24-hour front desk
Parking
Wifi
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Meeting rooms
Dry cleaning
Laundry service
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Room features
Air conditioning
Housekeeping
Flatscreen TV
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Modern
Languages Spoken
English
Location
Full view
Contact
Elstow Interchange A6/A421 Bedford Bypass Junction, Wilstead Road, Bedford MK42 9BF England
Getting there
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361Reviews6Q+A47Room tips
Reviews
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Popular mentions
Only stayed for one night whilst travelling for business, and after a long days labour I arrived at the hotel ready to relax. Immediately on entry, the atmosphere from the receptionist was negative and arrogant. There was some sort of mixup between Hotels.com and the Holiday Inn system, showing no sign of the room being paid for. After showing the receptionist proof of payment and booking, she responded dismissively stating its a 3rd party booking issue and we'd have to pay again and sort it out with Hotels.com. A professional response would've been to assist in chasing the issue, but instead it was a response of pay again or leave. Eventually after around half an hour and a conversation with Hotels.com staff, we were given rooms, but by that point I'd had enough of the rudeness and just wanted to leave. Not very hospitable for the hospitality industry. The lady on reception in the morning was apologetic and understanding, for that I'm grateful and it redeemed the situation slightly. However, I strongly advise management to look into the professional courtesy of their staff that were working the night shift on 01/02/21. …
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Date of stay: February 2021Trip type: Travelled on business
Helpful
Response from Sam Budgell, Owner at Holiday Inn Express Bedford
Responded 3 weeks ago
Good Afternoon Y2845WTalexc Thank you for taking the time to review your recent stay with us. I am so sorry to hear about the issues you were faced with in regards to your recent stay. This will certainly be discussed with the team to ensure this does not happen again. I understand after a long day the last thing you need is issues when checking in. I sincerely hope this does not deter you from staying with us again in the future. Kind Regards Charlie Team Leader
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This hotel has got Covid safety as a priority. The place is spotless and well managed. The breakfast is fantastic, great choice of foods all Takeaway and amazing. The rooms are very clean and I recommend it.
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Date of stay: January 2021Trip type: Travelled on business
Helpful
Response from Sam Budgell, Owner at Holiday Inn Express Bedford
Responded 3 weeks ago
Good Afternoon h5dunlop Thank you for taking the time to review your recent stay with us. So pleased to hear you felt safe during your stay, very important during these uncertain times. Pleased to hear you enjoyed our Express Start Breakfast, most important meal of the day! We hope you come and stay with us again soon. Kind Regards Charlie Team Leader
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I and my business partner had the misfortune of dealing with the reception staff at this hotel on 03/01. We encountered a number of unsatisfactory service levels that people should know of and hopefully, the higher management team will do something about. First, we had a bad welcoming as we were refused to stay due to not having a letter to prove we were working in Bedford after travelling 2.5 hours and showing ID. This I do accept as the staff are just doing their job due to covid. We luckily found a hotel around the corner. I contacted the reception team via phone just to confirm again that I would receive my money back in full and informally I had to deal with a lady called Laura who spoke to me disgustingly, after shouting at me down the phone she finally passed me to the Manger Charlie who did help me but felt was very rude also! I am pleased I didn't get a chance to stay there because the customer service was disgusting!…
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Date of stay: January 2021Trip type: Travelled on business
Helpful
Response from Sam Budgell, Owner at Holiday Inn Express Bedford
Responded 05 Jan 2021
Dear CharCharreview Thank you for your review, I am very disappointed to hear your experience of rude staff and I will certainly be reviewing and looking in to this. As i'm sure you can appreciate the restrictions placed upon us by being in tier level 4 have been very challenging, with guests still choosing to ignore the government guidelines, consequently we have had to adopt a policy in order to ensure compliance.
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I stayed at the Holiday Inn Express just 2 days after it reopened for general guests after the lock-down. The did a good job of social distance measures and had glass barriers in place, hand washing stations and contactless payment. The room (34) was basic but comfortable and the noise level low, and the sleep good. The food was order at reception, and collect when called. It was massively overpriced (attempt to recoup lost finance from lock-down?) and the portion very small.
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Date of stay: July 2020
Cleanliness
Service
Sleep Quality
Helpful
Response from Rhys Brown, Owner at Holiday Inn Express Bedford
Responded 17 Jul 2020
Thanks for leaving your review, padreray. The team have worked super hard to prepare the hotel for our guests, so it's great to see you score us full marks for cleanliness and were impressed with the service provided. Our food prices have remained the same, we're hoping soon, complying with Government guidelines that guests can enjoy dinner in our great room area once again. We look forward to having to back one-day soon Stay safe! Rhys B
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What can I say? A lovely hotel that is spotlessly clean, I slept really well, wonderful shower, good breakfast. The hotel is also extremely modern - my room felt brand new and I felt that it was really good value. The service from Desiree, Retchel and Charlie was superb - they couldn't have been more professional and accommodating and it's nice to meet people that are at the top of their game it terms of hospitality and professionalism - they are are an absolute credit to yourselves! Highly recommended - A+++! Can't wait to stay again! :)
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Date of stay: March 2020Trip type: Travelled on business
Value
Cleanliness
Service
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PRICE RANGE
US$56 - US$148 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn express bedford hotel bedford, holiday inn bedford, bedford holiday inn
LOCATION
United KingdomEnglandBedfordshireBedford
NUMBER OF ROOMS
80
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Claim Your Listing Frequently Asked Questions about Holiday Inn Express Bedford
What are some of the property amenities at Holiday Inn Express Bedford?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
What food & drink options are available at Holiday Inn Express Bedford?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Holiday Inn Express Bedford?
Yes, free parking is available to guests.
What are some restaurants close to Holiday Inn Express Bedford?
Conveniently located restaurants include Elstow Tea Garden, Mangal BBQ, and Costa Coffee.
Are any cleaning services offered at Holiday Inn Express Bedford?
Yes, dry cleaning and laundry service are offered to guests.
Does Holiday Inn Express Bedford offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and conference facilities.
Are there any historical sites close to Holiday Inn Express Bedford?
Many travellers enjoy visiting Houghton House (6.9 km), Willington Dovecote and Stables (7.2 km), and Bedford Bridge (3.2 km).
Is Holiday Inn Express Bedford accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.