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Bedford Swan Hotel

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The Embankment, Bedford MK40 1RW England
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* Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
Traveller (439)
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Panoramas (29)
Room & Suite (272)

About

#15 of 19 hotels in Bedford
Location
Cleanliness
Service
Value
The Hotel is situated in a stunning town centre location overlooking the river Ouze and just 30 minutes from central London. Enjoy a perfect night's sleep in one of our stunning bedrooms with AC, flatscreen television, and high speed internet access as standard. We offer a fantastic range of dining options, including our Brasserie Pen & Cob which has become a welcome addition to the hotel offering freshly prepared British cuisine and open all day. We also have a guest lounge where you can enjoy a coffee or afternoon tea. 24 hr room service is available, and in the summer enjoy Al Fresco dining or drinks on our terrace overlooking the river. The Hotel is the ideal destination for conferences and meetings, and is tailor made to suit the individual requirements of all our customers. With its superb location and stunning setting, the Hotel is also a popular venue for weddings and functions.
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Full view
Property amenities
Parking
Free High Speed Internet (WiFi)
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Conference facilities
Banquet room
Baggage storage
Non-smoking hotel
Wifi
Restaurant
Breakfast available
Breakfast in the room
Kids' meals
Outdoor dining area
Meeting rooms
24-hour front desk
Express check-in / check-out
Dry cleaning
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Room features
Air conditioning
Desk
Interconnected rooms available
Room service
Coffee / tea maker
Refrigerator
Flatscreen TV
Walk-in shower
Safe
Seating area
Telephone
Iron
Electric kettle
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
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Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Centrally Located
Languages Spoken
English
1 980Reviews16Q+A100Room tips
Traveller rating
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Popular mentions
Adam Lee wrote a review Dec 2020
Oxfordshire, United Kingdom126 contributions362 helpful votes
I booked a few conference rooms and meetings rooms at the Swan Hotel in Bedford this year and all staff went out of their way to accommodate myself and out guests. First class venue. Adam / Best Practice People.
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Date of stay: October 2020Trip type: Travelled on business
19 Helpful votes1 Repost
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Response from Jon N, Other at Bedford Swan Hotel
Responded 31 Dec 2020
Dear adamlee2019 Thank you for taking the time to review your recent visit to the property. I am delighted that all aspects of your stay from the accommodation and your conference rooms along with your overall experience from the team were highlights of your visit. I will naturally pass your comments to the team and we look forward to welcoming you back to the property again soon Kindest Regards
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Jackie R wrote a review Nov 2020
1 contribution
Shocking manager who offers poor service, could not offer any customer service , he was too busy having his dinner...appalled! Lovely reception staff who ate let down with this cold manager. Precovid lovely manager
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Date of stay: November 2020Trip type: Travelled on business
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Response from Jon N, Other at Bedford Swan Hotel
Responded 03 Dec 2020
Dear X3749ZQjackier Thank you for taking the time to contact us following your recent visit. I am disappointed in your comments and would like to discuss these with you in greater detail. If I could ask you to please contact me directly at jon@bedfordswanhotel.co.uk Kindest Regards
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BedfordshireJanet wrote a review Nov 2020
Bedfordshire59 contributions37 helpful votes
An impromptu visit before lockdown What an absolutely beautiful hotel and restaurant. Wonderfully suprised by the decor and lovely ambience of the restaurant/ bistro. Really nice and very well informed staff. Excellent service, and our late lunch was delicious. In particular, my eggs Benedict was as good as it gets. Lots of people were enjoying afternoon teas, which looked very good. Looking at the afternoon tea menu happily noticed that they serve Hope & Glory tea. It's a very good premium tea so am not suprised that they were busy! The lunch menu was good, there were nice vegan options so will be returning asap with our daughter. A very relaxing lunch in a beautifully decorated upmarket hotel.
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Date of stay: October 2020Trip type: Travelled as a couple
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Response from Jon N, Other at Bedford Swan Hotel
Responded 09 Nov 2020
Dear BedfordshireJanet Thank you for taking the time to review your recent impromptu visit to the property recently. I have always found that an impromptu visit will always give the best indication of a properties true calibre and I am delighted that we were able to ensure that you visit was a memorable one. My team and I are thrilled that all aspects of your visit were an enjoyable one and one that earned us a 5 star rating, we work tirelessly before and during these challenging times to ensure that our customer journey is an enjoyable one. During these times we are working harder than ever, to try and make our customers feel like their experience hasn't changed even when or if the world has. We firmly believe in ensuring that we offer and deliver premium but more importantly local products in all that we do and Hope & Glory Tea is just one of those products. Thank you once again for your comments and rating and we look forward to welcoming you back with your daughter soon Kindest Regards
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700debbiesb wrote a review Nov 2020
Bedfordshire, United Kingdom25 contributions8 helpful votes
I booked a junior suite at this hotel for my son and daughter in law. Admittedly I booked it in the afternoon and they stayed that same evening. My daughter in law arrived in her wedding dress but there was no congratulations or anything. I would have expected a card in the room at the very least, maybe a bottle of orosecco as a congratulations, but no nothing - absolutely nothing. No acknowledgement of the fact it was their wedding night at all. Nothing to make them feel special. Very poor - I definitely wouldn’t book anything here again.
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Date of stay: November 2020Trip type: Travelled as a couple
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Response from Jon N, Other at Bedford Swan Hotel
Responded 07 Nov 2020
Good evening 700debbiesb Thank you for taking the time to review your son and daughter in laws visit to us on Wednesday evening. Naturally I am disappointed by your comments and would certainly like an opportunity to put it right for them, please have your son or daughter in law contact me directly at jon@bedfordswanhotel.co.uk Kindest Regards
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Rob P wrote a review Nov 2020
1 contribution
This experience could be so good, but unfortunately was so bad! We visited as a party of 4 as part of my mother's 80th birthday celebrations. We were greeted nicely and shown to our seats, in a very nicely/newly decorated area of the hotel. The food and drink for the afternoon tea was generally very good. The massive thing that we were disappointed in was the service, which was atrocious. Very slovenly waiting staff, obviously demotivated and lacking any sort of training in customer care. At one stage we were waiting so long to order a second round of drinks that we had to visit Hotel Reception (located around the corner from the afternoon tea area) as all the waiting staff has seemingly disappeared on their break for what seemed like an eternity? This actually was true, as they, one by one, returned to work some time later with their "Subway" food bags, to eat their food in the hotel kitchen I assume, having to walk past us first whilst doing so. When we did actually manage to order more drinks (only tea) we were charged extra for this. I was so exasperated by this point that I gave up arguing and just paid the bill and left. All in all therefore, good marks for food and drink, but bottom marks for service and customer experience. As a Bedford resident all my life, this saddens me to give this feedback, as this experience should be a jewel in the crown of my home town.
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Date of stay: November 2020
Value
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Response from Jon N, Other at Bedford Swan Hotel
Responded 07 Nov 2020
Dear H9365DYrobp Thank you for taking the time to contact me following your recent visit to Anna's Tea Room. I am concerned by your comments and would very much appreciate an opportunity to put it right for you so that you can experience the real Anna's Tea Room. Please do get in touch with me directly at jon@bedfordswanhotel.co.uk Kindest Regards
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PRICE RANGE
US$85 - US$155 (Based on Average Rates for a Standard Room)
LOCATION
United KingdomEnglandBedfordshireBedford
NUMBER OF ROOMS
113
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Frequently Asked Questions about Bedford Swan Hotel
Which popular attractions are close to Bedford Swan Hotel?
Nearby attractions include Don't Get Locked In (0.5 km), The Higgins Bedford (0.1 km), and Panacea Museum (0.2 km).
What are some of the property amenities at Bedford Swan Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Bedford Swan Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Bedford Swan Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Bedford Swan Hotel?
Yes, parking is available to guests.
What are some restaurants close to Bedford Swan Hotel?
Conveniently located restaurants include Indiya, Tana Thai, and Amici.
Is Bedford Swan Hotel located near the city centre?
Yes, it is 0.5 km away from the centre of Bedford.
Are pets allowed at Bedford Swan Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Bedford Swan Hotel offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Are there any historical sites close to Bedford Swan Hotel?
Many travellers enjoy visiting Willington Dovecote and Stables (5.5 km), Bedford Bridge (0.08 km), and Dame Alice Almshouses (0.5 km).
Does Bedford Swan Hotel have any great views?
Yes, guests often enjoy the river view available here.