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A beautiful listed building, the non smoking County Hotel still retains its Georgian Grandeur as well as providing modern spacious accommodation, free wireless internet access in all bedrooms and public areas and conference facilities. Situated in the heart of Carlisle, this 3 star hotel overlooks the splendid twin towers of King Henry VIII's historic Citadel and is opposite the railway station. With 2 miles from junction 43 on M6 the hotel is an ideal base for exploring nearby Gretna, north Cumbria and the Lake District. Open daily for breakfast and dinner the Gallerie Restaurant offers a choice of a la Carte or table d'hote menus, complemented by a good selection of wines and liqueurs.
Last minute decision to stay here for one night only. It was probably the worst place we have ever stayed! The skirting boards were covered in dust and the toilet not the cleanest. The lamps were wobbly and one didn’t work. The breakfast - well...More
Response from Carl W, Manager at County HotelResponded yesterday
Thank you for your comments!
We are sorry to read that you did not enjoy your stay with us, I will address the issues raised with our housekeeping team.
I would be interested to understand more about the rubbery breakfast though, We source...More
It’s an old building that needs refurbishment both outside and inside. I’m aware it’s a listed building however it could do with new windows as some don’t open and the interior secondary vertical glass to keep out the street noise don’t work correctly. Our 1st...More
The hotel is very handy for the station, shops, castle and cathedral. It is clean and my bed was comfortable. The reception staff were not welcoming and asked my name 3 times within 1 minute (it's not a difficult one to remember!). Alex Polizzi would...More
Response from Carl W, Manager at County HotelResponded 1 week ago
Thank you for your review!
I'm sorry you were asked your name several times, I am sure the receptionist perhaps was just making sure to pull out the correct booking, we are training 2 new Receptionists at the moment so we ask our...More
I liked the fine old exterior.The central position in a colourful Botchergate was interesting.The room was awful.The journey up stairs and along corridors was funny but not ideal.I was tucked away at the extremity if the building routed round to overlook a small square containing...More
Hotel very outdated,room filthy, cobwebs all over Windows,blood stains on sheets had to be changed, stains all over carpet, can't believe they charged us £96 for the room, absolutely disgusting room, never go there again.More
2 Thank allisonrichards928
Response from Carl W, Manager at County HotelResponded 2 weeks ago
Thank you for your review!
Good or bad we need to know of our guests experience....
The hotel is tired in some areas and we are looking forward to a full refurbishment to bring the hotel up to date, The comment which most...More