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County Hotel

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Traveller (127)
Room & Suite (69)
Traveller (127)
Room & Suite (69)
Dining (7)
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Rooms
02 Dec03 Dec
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1 room, 2 adults, 0 children
Standard Room
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About
  • Excellent9%
  • Very good22%
  • Average26%
  • Poor18%
  • Terrible25%
A beautiful listed building, the non smoking County Hotel still retains its Georgian Grandeur as well as providing modern spacious accommodation, free wireless internet access in all bedrooms and public areas and conference facilities. Situated in the heart of Carlisle, this 3 star hotel overlooks the splendid twin towers of King Henry VIII's historic Citadel and is opposite the railway station. With 2 miles from junction 43 on M6 the hotel is an ideal base for exploring nearby Gretna, north Cumbria and the Lake District. Open daily for breakfast and dinner the Gallerie Restaurant offers a choice of a la Carte or table d'hote menus, complemented by a good selection of wines and liqueurs.
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Property amenities
Restaurant
Free Parking
Bar/Lounge
Pets Allowed ( Dog / Pet Friendly )
Free High Speed Internet (WiFi)
Wheelchair Access
Meeting Rooms
Laundry Service
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Room features
Suites
Non-Smoking Rooms
Good to know
HOTEL STYLE
Centrally Located
Mid-range
HOTEL CLASS
Reviews (602)
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587 results
Traveller rating
55
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145
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LanguageEnglish
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55
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153
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145
Show reviews that mention
All reviews buffet style pleasant stay large room full english breakfast excellent value for money revamp castle stopover
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1 - 5 of 587 reviews
Reviewed 3 days ago via mobile

Last minute decision to stay here for one night only. It was probably the worst place we have ever stayed! The skirting boards were covered in dust and the toilet not the cleanest. The lamps were wobbly and one didn’t work. The breakfast - well...More

Thank Odyssey50660625727
Response from Carl W, Manager at County HotelResponded yesterday

Dear Odyssey50660625727 Thank you for your comments! We are sorry to read that you did not enjoy your stay with us, I will address the issues raised with our housekeeping team. I would be interested to understand more about the rubbery breakfast though, We source...More

Reviewed 1 week ago via mobile

It’s an old building that needs refurbishment both outside and inside. I’m aware it’s a listed building however it could do with new windows as some don’t open and the interior secondary vertical glass to keep out the street noise don’t work correctly. Our 1st...More

Thank jamesmM779OY
Reviewed 1 week ago

The hotel is very handy for the station, shops, castle and cathedral. It is clean and my bed was comfortable. The reception staff were not welcoming and asked my name 3 times within 1 minute (it's not a difficult one to remember!). Alex Polizzi would...More

Thank chillerGlasgow
Response from Carl W, Manager at County HotelResponded 1 week ago

Dear chillerGlasgow, Thank you for your review! I'm sorry you were asked your name several times, I am sure the receptionist perhaps was just making sure to pull out the correct booking, we are training 2 new Receptionists at the moment so we ask our...More

Reviewed 1 week ago

I liked the fine old exterior.The central position in a colourful Botchergate was interesting.The room was awful.The journey up stairs and along corridors was funny but not ideal.I was tucked away at the extremity if the building routed round to overlook a small square containing...More

Thank Baedaeker7
Reviewed 3 weeks ago via mobile

Hotel very outdated,room filthy, cobwebs all over Windows,blood stains on sheets had to be changed, stains all over carpet, can't believe they charged us £96 for the room, absolutely disgusting room, never go there again.More

2  Thank allisonrichards928
Response from Carl W, Manager at County HotelResponded 2 weeks ago

Dear Allisonrichards928, Thank you for your review! Good or bad we need to know of our guests experience.... The hotel is tired in some areas and we are looking forward to a full refurbishment to bring the hotel up to date, The comment which most...More

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Questions & Answers
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Captain_Coyote
8 June 2018|
AnswerShow all 2 answers
Response from Carl W | Property representative |
We are looking at later on in the year :)
1
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Room Tips
"Our room was at the rear with no view"
j0hnrattray
10 Oct 2018
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"Just across the road from the station."
BeeCeeMelbourne
02 Oct 2018
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"Unless this hotel gets a renovation go somewhere else."
TracyL1749
28 Aug 2018
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"A room on front of house are good if you like to see part of the town, but it can be a little noisy on busy..."
508marians
19 Aug 2018
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PRICE RANGE
US$38 - US$88 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
county hotel carlisle
LOCATION
United KingdomEnglandCarlisle
NUMBER OF ROOMS
84
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