The Lansdowne Hotel, Eastbourne
The Lansdowne Hotel, Eastbourne
King Edward's Parade, Eastbourne BN21 4EE England
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Avg. R 2,643 /night, 3/24 - 3/25
R 5,249
per night
R 3,254
per night
R 1,258
per night
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About
#4 of 40 hotels in Eastbourne
Location
Rooms
Value
Cleanliness
Service
Sleep Quality
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
The Lansdowne Hotel is privately owned and has been in the same family ownership since 1912. It is this that has given the property a personal touch that is still very evident today. The Lansdowne occupies a premier position on the seafront overlooking the Western Lawns with extensive views of the sea and Beachy Head. The property offers 98 bedrooms, large lounges with sea views, bar, function rooms and contemporary restaurant, 1912 Seafood & Steak. Dogs are welcome.
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Property amenities
Free public parking nearby
Free High Speed Internet (WiFi)
Bar / lounge
Beach
Game room
Children's television networks
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Paid private parking nearby
Street parking
Wifi
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Happy hour
Kids' meals
Outdoor dining area
Special diet menus
Windsurfing
Aerobics offsite
Billiards
Canoeing offsite
Raquetball offsite
Walking tours
Water park offsite
Board games / puzzles
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
24-hour security
Baggage storage
Newspaper
Outdoor furniture
Sun terrace
First aid kit
Umbrella
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Room features
Blackout curtains
Desk
Dining area
Housekeeping
Interconnected rooms available
Electric kettle
Flatscreen TV
Bath / shower
Room service
Seating area
Telephone
Wardrobe / wardrobe
Clothes rack
Private bathrooms
Wake-up service / alarm clock
Radio
Complimentary toiletries
Hair dryer
Room types
Ocean view
City view
Bridal suite
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Family
Mid-range
Languages Spoken
English, Spanish, Polish, Portuguese
Location
Getting there
Good for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 83 out of 100
83
24 Restaurants
within 0.5 kilometers
Reviews
4.3
2,464 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
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The Lansdowne Hotel in Eastbourne garners praise for its prime seafront location and charming atmosphere, with guests often returning thanks to the attentive service provided by friendly staff. While the rooms offer comfortable sea views and are kept clean, some reviewers have suggested they could benefit from refurbishment and air conditioning.
The hotel's breakfast is a hit, but opinions on value show a divide, with parking fees seen as reasonable by some, yet others point out high room rates and dining costs.
Location
Convenient
Atmosphere
Charming
Rooms
Comfortable
Value
Reasonable
Cleanliness
Spotless
Service
Attentive
Amenities
Satisfactory
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Detailed Reviews
This is a classy up-market seafront hotel in the old school tradition with multiple beautifully maintained public rooms on a seafront location all of it enhanced to the maximum by proficient, friendly staff. The room was large, spotlessly clean with a very comfortable bed and a superb shower. I cannot think of another hotel that has exceeded my expectations as much as the Lansdowne.
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Date of stay: March 2025Trip type: Travelled as a couple
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Room Tip: make time to sit in the front lounge
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Mark O'Reilly, General Manager at The Lansdowne Hotel, Eastbourne
Responded 1 week ago
Thank you for such a wonderful review and I am delighted that you enjoyed your recent stay at The Lansdowne.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The recently decorated sea view room met all of our needs. It was nice to have a clear view of the sea across a green area which was litter free! Overall the room was comfortable, a good size and clean and bright. Space outside the hotel for loading and unloading made up for the fact that sometimes parking needed to be a few minutes walk away along the front.
The downstairs lounge areas were very well furnished and comfortable to relax in and staff were on hand and attentive without being intrusive.
The evening meals were well presented and nicely cooked, although vegetables were too scarce for our liking and there was a very limited choice of them available as "extras". There were however plenty of dishes to choose from on the menu and we found the "nibbles" a very acceptable sharing starter. At breakfast the boiled eggs, available by request, had not spent much time being boiled as the whites were like water. This was willingly rectified but it is something that has been noted on a previous review so it seems that someone in the kitchen does not know how long an egg should be boiled for.
Staff were consistently pleasant and seemed to genuinely want to serve guests well, although one little personal niggle for me was being called "my lovely" by one member of staff in the restaurant, which I felt uncomfortable with. It gave a level of familiarity which was out of keeping with the general ambience of the establishment.
Nevertheless it is reassuring that alongside other run down and closed down hotels along Eastbourne's front, the Lansdowne has maintained a very high standard of accommodation. Certainly if we need to stay in Eastbourne again we will not be looking elsewhere.
The downstairs lounge areas were very well furnished and comfortable to relax in and staff were on hand and attentive without being intrusive.
The evening meals were well presented and nicely cooked, although vegetables were too scarce for our liking and there was a very limited choice of them available as "extras". There were however plenty of dishes to choose from on the menu and we found the "nibbles" a very acceptable sharing starter. At breakfast the boiled eggs, available by request, had not spent much time being boiled as the whites were like water. This was willingly rectified but it is something that has been noted on a previous review so it seems that someone in the kitchen does not know how long an egg should be boiled for.
Staff were consistently pleasant and seemed to genuinely want to serve guests well, although one little personal niggle for me was being called "my lovely" by one member of staff in the restaurant, which I felt uncomfortable with. It gave a level of familiarity which was out of keeping with the general ambience of the establishment.
Nevertheless it is reassuring that alongside other run down and closed down hotels along Eastbourne's front, the Lansdowne has maintained a very high standard of accommodation. Certainly if we need to stay in Eastbourne again we will not be looking elsewhere.
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Date of stay: February 2025Trip type: Travelled as a couple
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Room Tip: Room 224 has a lovely view.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Mark O'Reilly, General Manager at The Lansdowne Hotel, Eastbourne
Responded 2 weeks ago
Thank you so much for taking the time to share your feedback and I am delighted that you enjoyed your recent stay at The Lansdowne. I have noted your comments regarding the eggs and overly familiar greeting and have shared your feedback with my team to ensure these areas are addressed.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A lot to digest? Read an AI-generated summary of recent traveller reviews.
Well appointed family run hotel. The staff were extremely courteous and helpful. The suite we stayed in was very spacious and elegantly decorated with a separate bathroom and shower room. The king-sized bed was extremely comfortable. Great location and sea views but with no A/C the room was very warm during the day. Breakfast was good but special coffees and some egg dishes cost extra. We certainly will be returning to this hotel
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Date of stay: September 2024Trip type: Travelled as a couple
Room Tip: Parking is street only but hotel provide vouchers for £2.20 per day
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Mark O'Reilly, General Manager at The Lansdowne Hotel, Eastbourne
Responded 28 Sept 2024
I am delighted that you enjoyed your stay and elegantly decorated room. Although we have no plans to install A/C, we are exploring ways to reduce the room temperature during the Summer months. Speciality coffees are currently an additional cost during breakfast, however, we are introducing self serve coffee machines in the coming weeks and speciality coffees will then be included in the breakfast cost.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Our 3 night stay at The Lansdowne was just what we needed. Our room with sea view was spacious and very comfortable with toiletries, tea, coffee and biscuits all provided and our room serviced each day. We had fabulous weather which was an added bonus. The direct sunshine coming into the room made it very warm at times but fans were provided and it was our choice to have a room facing the sea and sun. We just closed the curtains when we went out to keep the room cooler. The breakfast was very good and plentiful and the staff were very polite pleasant and helpful. Location is perfect and it cost just £2.50 per day for a parking permit and we had no problems getting a space near the hotel. It was great
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Date of stay: September 2024Trip type: Travelled with family
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Mark O'Reilly, General Manager at The Lansdowne Hotel, Eastbourne
Responded 28 Sept 2024
I am delighted that your recent stay at The Lansdowne was just what was needed. I hope to have an opportunity to welcome you back in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We went on a two night deal from TravelZoo, the check in was mindful of my wifes mobolity issues, and re-shuffled the room from a half landing to a floor where the lift went, no stairs. .our initial room was so basic and a view over an alley at the back, bed was ok but looked well used and matress was sinking/dipped, this is apparently a standard room.. When we went to reception, they asked what we thought of the room my wife explained that I had said to her "it will do its just two nights", they then changed our room to one at the front of the hotel, wow what a contrast, lovely room and great view the hotel is on the sea front so now looking at the sea. Whilst I appreciate it was a deal, its an out of season deal, so the hotel is not full, so to put people in basic rooms, could have been counterproductive, if they are trying to entice future trade as well then better to offer the nicer rooms if available, or even as other hotels along the front are doing at this time, a small upgrade fee (£10) if you want a sea view/better room. The hotel itself has a lovely friendly atmosphere, very clean and tidy, plenty of lounge space and nice friendly bar. There is a restaurant on site, but we chose to eat out both nights. The menu was good and varied but as with hotels, on the pricey side. Breakfast was a full English buffet style or continental, with fruit juices and cereals also available, Tea and coffee via machines, first day the coffeee was nice but next day, was Bitter so I dont know if they had changed the beans, but a lot of gusests were commenting... The location of the hotel was perfect for going out for a walk from or a base to drive from...Plenty of on street parking nearby as well as disabled bays opposite. Would we go again, yes but would want a better room than the basic,
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Date of stay: March 2025Trip type: Travelled as a couple
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Room Tip: Not a basic room, they are naff, if disabled ensure that the mobility lift into the hotel is...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Mark O'Reilly, General Manager at The Lansdowne Hotel, Eastbourne
Responded 1 week ago
Many thanks for the feedback provided following your recent stay with us. The Travelzoo offer does state it is for a standard room and is also advertised as upgrades available from £20 per night. I am delighted that the reception team proactively upgraded your room at no cost on hearing your comments. I am sorry to hear that you chose to eat out on both nights. We run such offers in the hope of attracting some guests into our restaurant. Like every household in the country, we have been affected by a cost of living crisis with food prices continually rising. In addition, utility costs continue to rise, so too does payroll and various other costs associated with running a business. Considering all food items are prepared with fresh ingredients to order, we feel the prices represent good value, especially in comparison to some of our competitors.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We flew in from Ireland to attend a Funeral. And upon arrival at the lansdown Hotel, we we're welcomed at reception and check in was quick and efficient the hotel layout was explained to us on arrival and when we entered our room we pleasantly surprised a fantastic sea view from two large window, very spaces room with 2 comfy chairs and coffee table in centre of the room great for relaxing looking out at the sea separate shower room on one side of room and bathroom with shower on the other side we were more than impressed , but later in the evening we had drinks in the bar seated in many different lounges and dinner in the restaurant over the four nights we stayed the Manager and all his staff were very helpful and professional in the way they interacted with us our stay was amazing the food whether breakfast or Evening Dinner was fantastic good choice food all round this is the first time staying in Eastbourne and we made the right choice on selecting the Lansdown Hotel for our stay
A big thanks to all those that work to make the hotel provide fantastic service to the guests
A big thanks to all those that work to make the hotel provide fantastic service to the guests
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Date of stay: November 2024Trip type: Travelled as a couple
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Room Tip: A fab hotel all round
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Mark O'Reilly, General Manager at The Lansdowne Hotel, Eastbourne
Responded 20 Dec 2024
Thank you for sharing your experience and I am delighted that despite the reasons for your travel and stay at The Lansdowne, you enjoyed your stay with us. It was a pleasure to meet with you and I hope to have the opportunity to welcome you back to The Lansdowne in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I stayed at the Landsdowne for the first time recently, and I was only there for one night for business.
I was extremely impressed by the hotel from first impression to last. I would highly recommend the junior suite (it was very reasonably priced during January), the room is huge, spotless and tastefully decorated. The bed was also huge and really comfy.
I did not eat in the restaurant whilst there but I had a complimentary breakfast which was absolutely spot on.
By my own admission, I am very hard to please but I can honestly say the hotel met and superseded all of my expectations.
The only slight issue was that the WIFI was a bit patchy and it was difficult to work on the laptop, they may offer an upgrade to boost the connection but I didn't ask.
I was extremely impressed by the hotel from first impression to last. I would highly recommend the junior suite (it was very reasonably priced during January), the room is huge, spotless and tastefully decorated. The bed was also huge and really comfy.
I did not eat in the restaurant whilst there but I had a complimentary breakfast which was absolutely spot on.
By my own admission, I am very hard to please but I can honestly say the hotel met and superseded all of my expectations.
The only slight issue was that the WIFI was a bit patchy and it was difficult to work on the laptop, they may offer an upgrade to boost the connection but I didn't ask.
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Date of stay: January 2024Trip type: Travelled solo
Value
Location
Service
Room Tip: Parking is OK in the winter months but I believe it could be difficult thereafter.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Michael Stevenson, General Manager at The Lansdowne Hotel, Eastbourne
Responded 16 Feb 2024
Thank you so much for your glowing review of your recent stay at The Lansdowne! It truly means a lot to us that you were so impressed with the hotel, from the spacious and comfortable Junior Suite to the delicious breakfast. We're delighted to hear your expectations were not only met but exceeded! We appreciate you highlighting the value you found in the Junior Suite during January. We aim to offer exceptional experiences at competitive rates, and it's wonderful to hear it resonated with you.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Considering cost of room the bedroom felt dated with look of furniture and little things like lights too bright and no dimmer switch. Only two sachets of complimentary coffee sachets so had to ask for more. No hooks to hand outside coats. Had to use very small wardrobe. Bathroom very small and dated. Shelves too small only cool water coming out of shower over bath. Gorgeous sea view. Good choice of buffet breakfast.
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Date of stay: March 2025Trip type: Travelled as a couple
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Mark O'Reilly, General Manager at The Lansdowne Hotel, Eastbourne
Responded 4 days ago
Many thanks for sharing your thoughts following you recent stay at The Lansdowne and I am sorry to hear of the disappointment. I have also replied to your survey responses and please feel free to contact me directly should you wish to discuss further.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We spent 3 nights here over the Easter weekend and the hotel amply met our needs. Our room was very clean although the bathroom facilities perhaps need an upgrade and my wife found the temperature too hot at night. We did ask when booking whether there were any large parties booked in and were told no, but on arrival were met with a large number of smoking wedding guests blocking the entrance staircase. However this was not something that the hotel could control. Fortunately even though our room was right over the entrance, we were not disturbed in the night.
Clearly the hotel was busy and whilst the taking of breakfast orders at the door of the dining room supported the efficiency of the service, it was a little off putting to have to queue back into reception to get into breakfast. However both the breakfast buffet and the food at dinner time was really hot - something we do not often have the pleasure of. Whilst perhaps a little on the expensive side, the quality of the evening meals, including the Easter Day special menu was excellent and the portions plentiful We would recommend the sea bass risotto (which my wife had twice) and the pannacotta. Even the bread pudding, criticised by another guest, was in my case something very special.
Clearly the hotel was busy and whilst the taking of breakfast orders at the door of the dining room supported the efficiency of the service, it was a little off putting to have to queue back into reception to get into breakfast. However both the breakfast buffet and the food at dinner time was really hot - something we do not often have the pleasure of. Whilst perhaps a little on the expensive side, the quality of the evening meals, including the Easter Day special menu was excellent and the portions plentiful We would recommend the sea bass risotto (which my wife had twice) and the pannacotta. Even the bread pudding, criticised by another guest, was in my case something very special.
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Date of stay: March 2024Trip type: Travelled as a couple
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Mark O'Reilly, General Manager at The Lansdowne Hotel, Eastbourne
Responded 05 Apr 2024
Thank you for choosing to spend your Easter break at The Lansdowne and thank you also for sharing your thoughts. With a wedding and full hotel over the duration of your stay, it was a busy weekend. I am delighted that despite the high business levels, you were not disturbed and enjoyed your stay. I have noted your comments regarding the bathroom and heating. We have a refurbishment program and are working tirelessly to upgrade public spaces and bedrooms. Breakfast service is being reviewed in attempt to improve customer service and efficiency, however, on some occasions when guests all arrive at the same time, there will be a queue. I am delighted that you enjoyed all meals and chef is pleased that his bread pudding was appreciated.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We always look forward to and love staying at the Lansdowne when in Eastbourne. A lot of money has been spent on refurbishment and the Lansdowne is a comfortable and classy family run hotel with long-serving, excellent staff and service. Rooms vary in size but a lot have a sea view and we always manage to be in a bright, refurbished room - this time we had a bath with an overhead shower, which was lovely. Rooms with walk in showers are also available if you ask. Dogs are charged at £15 per night, which is expensive, but there are dog friendly public rooms and areas around the hotel. Our dog makes herself at home in the dog friendly green room, which is a cosy and comfortable lounge area with board games. The 1912 restaurant menu is great value and offers consistently delicious food. Although dogs aren't allowed in the restaurant we were allowed to take her in the front of the bar, which has dining tables, and is a comfortable area to eat, offering more privacy than the green room. All staff appear happy and are friendly and helpful, working very hard at the ever popular Lansdowne.
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Review collected in partnership with Best Western
Date of stay: March 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Michael Stevenson, General Manager at The Lansdowne Hotel, Eastbourne
Responded 24 Mar 2023
Thank you 1963janeo for your review, we are proud to be a pet friendly hotel and i am really pleased you enjoyed your visit. Can't wait to welcome you back soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Parking vouchers available at reception. They will point out the zones covered.
There is a square adjacent to the hotel. One side is valid and one side is not.
I always double check on breakfast included when I book and it was and was good. The evening meal wasn’t included but was good value and a variety of prices. Our first room had a walk in shower but not alit of room to manoeuvre they do have rooms with twin beds but again I would phone the hotel direct to book and discuss at the time your needs. There are 2 lifts quite small and there is a lift up the steps at the front of the hotel as well as the normal entrance but check this is working they are currently waiting for a part. Alit of people using the hotel we’re older with frames and sticks and nothing was too much of a problem for the staff to help when necessary.
Because it is cheaper to book woth Best Western than with Booking. Com or Agoda etc
I saved £20 a night booking direct with Best Western instead if Booking. Com
"If you have mobility issues phone ahead to ensure you room is on the lift stop floors."Read full review
"Breakfast although very good could add some extra fresh fruit. Buffet could have a little more choice. However,staff helped you with any n"Read full review
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PRICE RANGE
R 1,513 - R 3,682 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western eastbourne, eastbourne best western
LOCATION
United KingdomEnglandEast SussexEastbourne
NUMBER OF ROOMS
98
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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Claim Your ListingTHE LANSDOWNE HOTEL, EASTBOURNE - UPDATED 2025 Reviews & Price Comparison (England)
Frequently Asked Questions about The Lansdowne Hotel, Eastbourne
Which popular attractions are close to The Lansdowne Hotel, Eastbourne?
Nearby attractions include Devonshire Park Theatre (0.3 km), Towner Art Gallery (0.2 km), and Eastbourne Lifeboat Museum (0.2 km).
What are some of the property amenities at The Lansdowne Hotel, Eastbourne?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at The Lansdowne Hotel, Eastbourne?
Top room amenities include a flat screen TV, blackout curtains, and a desk.
What food & drink options are available at The Lansdowne Hotel, Eastbourne?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Lansdowne Hotel, Eastbourne?
Yes, free public parking nearby, paid private parking nearby, and paid public parking nearby are available to guests.
What are some restaurants close to The Lansdowne Hotel, Eastbourne?
Conveniently located restaurants include Sabaidee Thai Restaurant, Rosetto, and Godfrey's Restaurant.
Is The Lansdowne Hotel, Eastbourne located near the city centre?
Yes, it is 0.8 km away from the centre of Eastbourne.
Are any cleaning services offered at The Lansdowne Hotel, Eastbourne?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at The Lansdowne Hotel, Eastbourne?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does The Lansdowne Hotel, Eastbourne offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at The Lansdowne Hotel, Eastbourne?
The staff speaks multiple languages, including English, Spanish, Portuguese, and Polish.