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Best Western York House Hotel

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14-22 Royal Parade, Eastbourne BN22 7AP England
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
US$105
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Free cancellation until 21/11/16
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* Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
Traveller (636)
Room & Suite (526)
Dining (125)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
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Updated 21/02/23 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Best Western York House Hotel
Updated 21/02/23 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#9 of 41 hotels in Eastbourne
Location
Cleanliness
Service
Value
Travellers' Choice
Overlooking the Eastbourne seaside front and pier, this branded hotel offers comfortable rooms for all budgets.Fully licenced bar and restaurant are open every day.Conference, weddings and other events facilities are available.Reception and room service operate 24 hours.FREE WI FI in all areas. Parking: The hotel does not have a car park. If you secure 'seaside' parking please come into the hotel to obtain a hotel permit which is £1 until 11 am the following day. Alternatively on the side roads behind us parking is currently not chargeable and is free for the duration. Blue Badge Holders can park anywhere on the metered sections with no charges, no permit is required.
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Full view
Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Pool
Bar / lounge
Beach
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Street parking
Wifi
Indoor pool
Heated pool
Shallow end in pool
Restaurant
Breakfast available
Breakfast in the room
Complimentary instant cofffee
Complimentary tea
Snack bar
Special diet menus
Wine / champagne
Conference facilities
Banquet room
Meeting rooms
24-hour security
Baggage storage
Gift shop
Newspaper
Non-smoking hotel
Outdoor furniture
Shared lounge / TV area
Sun terrace
First aid kit
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Blackout curtains
Housekeeping
Room service
Safe
Wake-up service / alarm clock
Flatscreen TV
Radio
Complimentary toiletries
Hair dryer
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Room types
Ocean view
City view
Bridal suite
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Business
Languages Spoken
English, Spanish, Hungarian, Italian and 2 more
2698Reviews48Q+A100Room tips
Traveller rating
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Popular mentions
daveywhitstable wrote a review 16 Jun
Whitstable51 contributions23 helpful votes
We have just returned home from a lovely 3 night stay at York House. As usual ALL THE STAFF were very efficient & friendly , particularly the restaurant staff. The sea-view room with large comfortable bed was amazing Both my wife & myself would always recommend this hotel.
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Date of stay: June 2021
Location
Cleanliness
Service
Room Tip: Sea-view rooms worth the little extra
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taralyons236 wrote a review 14 Jun
1 contribution
Before I completely knock my stay - the location is amazing. Right on the beach, with space outside to have drinks. But the “standard” room is just a joke, don’t offer an upgrade and then don’t give it to the customer when they say they would like it. The view from the room was awful and I think customers should be made aware of the possibility of an awful view.
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Review collected in partnership with Best Western
Date of stay: June 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
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Response from Stuart Anderson, General Manager at Best Western York House Hotel
Responded 4 days ago
Dear Tara, Thank you for taking the time to share your feedback and for your balanced rating which is appreciated. As i'm sure you may appreciate, not all our rooms have sea views. We do make it clear if a guest wishes to guarantee a sea view room then to pay the sea view supplement (subject to availability) or book the executive / deluxe room types we have on offer which include great sea views. During peak season it is not advisable to leave it until arrival or a day or 2 before because these room types are in high demand. Apologies for any confusion around the emails sent prior to your stay; we work with a partner Upsell Guru to offer upgrade options to guests who may wish to enhance their stay closer to their arrival date. This is still of course subject to availability. I have looked into your "bid" and can see that it was rejected due to it hitting it's expiry. I apologise that the reception team did not reject this offer sooner which may have prevented any misunderstanding. I will relay this to the reception manager. Usually if accepted you would receive another email stating Bid accepted. Whilst I agree sea views are most preferable; our standard doubles which face the rear are very functional, clean and well decorated. As you have mentioned we have a wonderful location on the sea front with easy access to the beach, Pier, local shops & town centre so guests have a wide range of activities to explore from the hotel. We have been doing some renovations and created 2 new apartments so there maybe some remnants of this in rear yard which is due to be cleared in the near future. The team and I do hope we get another opportunity to welcome you, please feel free to email me directly when booking: manager@yorkhousehotel.co.uk - i'm confident with our collection of rooms we can meet your expectations going forward. Kind regards,
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Tallbloke317 wrote a review 14 Jun
Herts, UK6 contributions9 helpful votes
What a great hotel. Comfy bed, clean facilities and very friendly staff. To note, Teresa in the bar was probably the happiest person I have ever met and Alec the night Porter was so friendly with his service, I wish every hotel I stay in had an Alec, brilliant! The reception staff were extremely efficient and friendly, both at check in and check out, I am sorry I was unable to get their names.
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Date of stay: May 2021Trip type: Travelled with friends
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Response from William Tamborrino, Other at Best Western York House Hotel
Responded 4 days ago
Dear Tallbloke317, Thank you for taking the time and reviewing your recent stay here at the Best Western York House Hotel in Eastbourne. I'm delighted to read such a nice review and glad you enjoyed your stay with us finding the room clean and comfortable. Thank you also for the great feedback to all our Team, specially Theresa and Alec, I'll pass these comments over which I'm sure they will appreciate. The Team and I all look forward on welcoming you again in the near future. Kind regards, William
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dawn h wrote a review 14 Jun
Ramsgate, United Kingdom12 contributions
We stayed in the deluxe suítes overlooking the sea was lovely to wake up and see the sea The hotel is very clean staff are very attentive We had a cream tea which was delicious and very filling We ate breakfast and dinners off site it is good to support local buisnesses
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Date of stay: June 2021Trip type: Travelled with family
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Response from William Tamborrino, Other at Best Western York House Hotel
Responded 4 days ago
Dear Dawn H, Thank you for taking the time and reviewing your recent experience here at the Best Western York House Hotel in Eastbourne. It's great to read you had an excellent stay with us in one of our four poster bedrooms, these are definitely the best room type in the hotel and all come with stunning seaviews, Jacuzi bath and small little extras like your own espresso coffee machine or bathrobes. I'm glad to read you also enjoyed our Afternoon Tea offering finding it delicious. The Team and I all look forward on welcoming you again in the near future. Kind regards, William
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Sunlover🌞 wrote a review 10 Jun
London, United Kingdom131 contributions46 helpful votes
+1
Had a fabulous Afternoon cream tea here today, beautifully presented and served by Theresa (I hope) who was very helpful, we sat outside on the terrace, and although it was a tad Misty was lovely just the same.. would thoroughly recommend...
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Date of stay: May 2021Trip type: Travelled as a couple
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Response from William Tamborrino, Other at Best Western York House Hotel
Responded 1 week ago
Dear 710sunlover, Thank you for taking the time and reviewing your recent experience here at the Best Western York House Hotel in Eastbourne. I'm glad to read that you found our afternoon tea offering to your liking and were well looked after by Theresa. The Team and I all look forward on welcoming you again in the near future. Kind regards, William
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PRICE RANGE
US$67 - US$123 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western york hotel, best western eastbourne, eastbourne best western
LOCATION
United KingdomEnglandEast SussexEastbourne
NUMBER OF ROOMS
75
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Frequently Asked Questions about Best Western York House Hotel
Which popular attractions are close to Best Western York House Hotel?
Nearby attractions include Royal Hippodrome Theatre (0.4 km), Christ Church (0.3 km), and The Hart Pub (0.5 km).
What are some of the property amenities at Best Western York House Hotel?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
What food & drink options are available at Best Western York House Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Best Western York House Hotel?
Yes, paid public parking nearby and street parking are available to guests.
What are some restaurants close to Best Western York House Hotel?
Conveniently located restaurants include Fusciardi Ice Cream Parlour, Dolphin Fish and Chips Restaurant, and The Marine.
Are there opportunities to exercise at Best Western York House Hotel?
Yes, guests have access to an indoor pool during their stay.
Is Best Western York House Hotel located near the city centre?
Yes, it is 0.9 km away from the centre of Eastbourne.
Are any cleaning services offered at Best Western York House Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Best Western York House Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Best Western York House Hotel offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Best Western York House Hotel?
The staff speaks multiple languages, including English, Spanish, Italian, Portuguese, Polish, and Hungarian.