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Mercure Vienna First

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About
Location
Cleanliness
Service
Value
Certificate of Excellence
The Mercure Vienna First hotel is your exclusive residence in the heart of Vienna, just a stone's throw from St. Stephan's Cathedral and Hofburg Imperial Palace. The boutique hotel, with its friendly atmosphere and exceptional style, has 49 air-conditioned rooms with free WIFI and satellite TV. Enjoy the special ambience created by the perfect mix of history and modernity. Schwedenplatz and Stephansplatz U-Bahn stations are just a few minutes' walk away.
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Property amenities
Free High Speed Internet (WiFi)
Room Service
Wheelchair Access
Restaurant
Bar/Lounge
Airport Transportation
Public Wifi
Dry Cleaning
Laundry Service
Multilingual Staff
Non-Smoking Hotel
Shuttle Bus Service
Breakfast Available
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Room features
Suites
Non-Smoking Rooms
Air Conditioning
Refrigerator in room
Minibar
Good to know
HOTEL STYLE
Centrally Located
Trendy
HOTEL CLASS
Hotel links
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Special Offer:CHEAPEST ONLINE RATES!
Location
Full view
100Great for walkers
Grade: 100 out of 100
1232Restaurantswithin 0,5 km
530Attractionswithin 0,5 km
Neighbourhood
Inner City
In Vienna's best-known district, pedestrian boulevards Kärntner Strasse and Graben connect you with landmarks such as the Wiener Staatsoper (Vienna State Opera), Vienna’s iconic Stephansdom (St. Stephen’s Cathedral) and the vast compound of Hofburg, the Habsburgs’ former Imperial Palace. Peek down side streets such as Annagasse and Weihburggasse, and Graben’s Seilergasse and Habsburggasse, to get a feel for the centre. The Imperial Apartments and the refreshingly demystifying Sissi Museum are must-dos at Hofburg. Spacious squares such as Am Hof and Freyung often host beautiful seasonal and antiques markets.
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Reviews (585)
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266 results
Traveller rating
144
96
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LanguageEnglish
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144
96
19
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4
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All reviews privilege room dance steps free walking tour central location rainfall shower boutique hotel excellent location good size bathroom door stephens cathedral airport bus bed was comfortable reception staff long weekend hofburg palace perfect hotel lovely city
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1 - 5 of 266 reviews
Reviewed yesterday

Mercure Vienna First provided a peaceful shelter during the very crowded Advent Fair period for few days. The hotel location is perfect for those who want to get in, or get out of the whirl fast. The hotel staff is nice and friendly. The breakfast...More

Review collected in partnership with Accorhotels.com
Date of stay: December 2018
Thank Relax09699955008
Response from KAllabauer, Leiter Gästebetreuung at Mercure Vienna FirstResponded yesterday

Dear Mercure Guest! Thank you for choosing Mercure Vienna First as the place to stay when visiting Vienna. Your feedback is what motivates us to keep going, doing our best to fill all of our guest’s expectations. It was such a pleasure having you with...More

Hotel's Favourite
Reviewed 14 September 2018

Sometimes you get the “vibe” of a place right from the beginning, at the moment of booking. I’ve booked a room for us for 4 nights, and a few minutes later, a couple of friends decided to join us, but they’re not “computer savvy”, and...More

Date of stay: September 2018
2  Thank danielakorem
Response from KAllabauer, Leiter Gästebetreuung at Mercure Vienna FirstResponded 18 September 2018

Dear Mercure Guest! Wow, what an amazing feedback about your great experience at our unique boutique hotel Mercure Vienna First. It is great to read how much you and your friends enjoyed your stay. Thank you for all your wonderful praises to our staff members...More

Reviewed 5 days ago via mobile

Stayed here for four nights, all the staff were very polite and professional, breakfast was good, you are so close to everything and all in walking distance, well done everyone working at this hotel, would stay again.More

Date of stay: December 2018
Thank 23glennj
Response from KAllabauer, Leiter Gästebetreuung at Mercure Vienna FirstResponded yesterday

Dear Mercure Guest! Thank you for your nice feedback regarding your recent stay with us. We are thrilled reading through your kind words. Our staff take pride in all they do and it is always motivating for them to receive such kind comments as yours....More

Reviewed 1 week ago

From the moment I arrived, the Mercure First was a pleasure to visit. The small reception area was cozy while those working the front desk were always professional and helpful. My room - an upgraded one on the second floor - was spacious by European...More

Date of stay: November 2018
Thank sg4878
Response from KAllabauer, Leiter Gästebetreuung at Mercure Vienna FirstResponded 1 week ago

Dear Mercure Guest! Thank you very much for you detailed and kind feedback to your recent stay at our unique boutique hotel Mercure Vienna First. We are so happy reading through your nice words and to hear that you enjoyed your time so much and...More

Reviewed 3 weeks ago via mobile

Just had a pleasant stay in this hotel. The staff seemed really helpful and want to try and make your stay as pleasant as possible. Reception lobby looks fab and very welcoming. We shared a twin room on the 5th floor which was nice albeit...More

Date of stay: November 2018
Thank Jo C
Response from KAllabauer, Leiter Gästebetreuung at Mercure Vienna FirstResponded 3 weeks ago

Dear Mercure Guest! Thank you for the time you took to review your recent stay in our unique boutique hotel Mercure Vienna First. We are very happy to know you had a pleasant time with us and you especially enjoyed the kind guest service from...More

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Questions & Answers
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TheEngineer1969
12 November 2018|
AnswerShow all 5 answers
Response from KAllabauer | Property representative |
Dear TheEngineer! Thank you for your interest at Mercure Vienna First. Yes, there is a door between the bedroom and the living area. You can close the door, but you are not able to lock it. For further information or to... More
1
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RakeshS222
25 July 2018|
AnswerShow all 4 answers
Response from KAllabauer | Property representative |
Dear Sean, the main train station HBF is about 10 minutes away by metro line U1, you have to get off at "Schwedenplatz". From Schwedneplatz it`s about 2-3 minutes walking to the hotel. We are looking forward to welcoming... More
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prec82
27 May 2018|
AnswerShow all 6 answers
Response from KAllabauer | Property representative |
Dear caroll356, thank you for your interest in our Mercure hotel. We can order for you a taxi from the airport to our hotel. The driver will wait for you at the arrival hall, this taxi is a fix price of 37€. To order it... More
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Room Tips
"there are pubs near by so can have a bit of late night noise."
Dream788580
06 Sep 2018
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"Ask for a quiet room on the higher floor, not close to the elevator."
CattyKy
23 Jun 2018
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"Book a privilige rooms"
Athens85
10 Jun 2018
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"125 has new design elements"
Brendan1958
09 Apr 2018
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PRICE RANGE
US$120 - US$303 (Based on Average Rates for a Standard Room)
LOCATION
AustriaVienna RegionViennaInnere StadtInner City
NUMBER OF ROOMS
49
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