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Sheraton Stockholm Hotel

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Traveller (1300)
360
Panoramas (19)
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Certificate of Excellence
About
Location
Cleanliness
Service
Value
Certificate of Excellence
GreenLeaders Silver level
Connecting you to the Heart of Stockholm! Located right in the city center, only minutes away from the picturesque Old Town and the airport rail link, the Sheraton Stockholm Hotel is the ideal place to stay for anyone wishing to connect to the Swedish capital. The 465 rooms are among the most spacious in town, and each one has the renowned Sheraton Sweet Sleeper Bed, for a perfect night’s sleep. Many of the rooms offer breathtaking views of Lake Mälaren, Old Town or the City Hall.
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Property amenities
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Babysitting
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Sauna
Wheelchair Access
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Room features
Air Conditioning
Family Rooms
Minibar
Non-Smoking Rooms
Suites
Good to know
HOTEL STYLE
Lagoon View
Lake View
HOTEL CLASS
Hotel links
Visit hotel website
Special Offer:Europe is on sale
Location
Full view
100Great for walkers
Grade: 100 out of 100
173Restaurantswithin 0,5 km
31Attractionswithin 0,5 km
Neighbourhood
Norrmalm
Norrmalm is Stockholm’s most central and busiest neighborhood. It’s home to the main shopping street, Drottninggatan, and to Stockholm icons like the Sergels Torg glass obelisk, the famous Hay Market with its Carl Milles sculptures, and the Hötorget Skyscrapers, a sight on every other Stockholm postcard. Norrmalm is also home to Sweden’s most traditional department stores Nordiska Kompaniet and Åhléns City juxtaposed with Stockholm’s most modern shopping mall, Mood Stockholm. Visitors to this area get to experience the unique Swedish philosophy of protecting cultural heritage while also staying on top of fashion innovation and modern architecture.
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3 953Reviews
1 714Photos
39Q+A
100Room tips
Traveller rating
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Popular mentions
You are at walking distance to everything you want. staff were very accommodative. The restaurant was great. the waiters were able to converse & accommodate our needs. we had a comfortable & a memorable stay
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Had an awesome stay here. The reception staff were super helpful. The location was amazing - walked everywhere. Old town with heaps of restaurants, new town shopping and the train station just around the corner. Couldn't be better placed. Make sure you do a Royal Stables
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We traveled to Stockholm during the Christmas Holidays. We arrived on the 22nd and checked out on the 26th. Stockholm pretty much shuts down around 2pm on Christmas Eve. You can find a few places open, but if you find yourself in Stockholm on Christmas Eve, I highly recommend
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Response from Hotel_Mgmt_SSH, General Manager at Sheraton Stockholm Hotel
Responded 1 week ago
Dear Sageskye, Thank you for your elaborate review of our hotel as well of the activities mostly within walking distance. We are truly humbled by your five star rating. We were glad you had a great time in Stockholm and we look forward to welcoming you back in the near future. Thank you again for your review. And may we take this opportunity to wish you a good continuation of the New Year. Kindest Regards, Lars van der Most General Manager
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Do not stay here! The staff are very uncooperative and difficult to deal with as well. If you are a frequent Marriott/spg customer with high standards you will be sorely disappointed if you utilize this property. This hotel is in major need of a renovation as well. As a
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Response from Hotel_Mgmt_SSH, General Manager at Sheraton Stockholm Hotel
Responded 1 week ago
Dear Mr. D, Greetings from Stockholm and thank you for your very colorful reviews in regards not obtaining a refund you for a non-refundable rate. From your email to me yesterday, I can really see your frustrations in your email after chasing Marriott customer service to get in contact with Sheraton Stockholm and for the lengthy wait I sincerely apologize. On the other hand, I would personally believe it is inappropriate to write to the General Manager and demand within the hour to get a response, otherwise bad reviews will follow. We would call this blackmail and honestly we are not sensitive to that. Should you have approached this completely different in a decent and professional manner, I would have further reviewed this. However now that we cannot turn back the clock and undo what has been done on the reviews on a few social media sites, we will no longer consider other resolutions. We are truly sorry for the inconvenience and discomfort in this matter and can but only advise to book flexible room rates. We wish you a good continuation of the year and if there is anything else I can assist with, please do not hesitate to contact me personally. I remain at your service. Otherwise, I would recommend you come and check the hotel for real; all rooms have been refurbished in the past 4 years, a new bar was launched in July and our gym equipment replaced in the past year. Yours Sincerely, Lars van der Most General Manager
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The location couldn’t be better, easy to each the airport, metro and interesting points in Stockholm. Good bar and restaurant. Clean and comfortable room, staff was very friendly, specially Johanna from the front desk, always very helpful and kind.
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Response from Hotel_Mgmt_SSH, General Manager at Sheraton Stockholm Hotel
Responded 1 week ago
Dear rzt14, Thank you for recently staying with us and for your five star review. We are truly humbled by it. Nothing makes us more proud to hear that our associates go above and beyond and great to hear Johanna was very helpful and kind. From all of us at Sheraton Stockholm, we wish you a good continuation of the New Year. Warmest Regards, Lars van der Most General Manager
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View from the balcony.....with snow
Photo provided by managementSheraton Stockholm Hotel
Guest room
Photo provided by managementSheraton Stockholm Hotel
Guest room
Photo provided by managementSheraton Stockholm Hotel
Guest room
Photo provided by managementSheraton Stockholm Hotel
Guest room
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123456182
Dear clherrick, Greetings from Sheraton Stockholm. Two complete different properties in different locations. I can only comment on our own - the Sheraton Stockholm. Coming from the airport, you can take the Arlanda Express. From the Arlanda Express stop Central Station it is 7 minutes walk to the Sheraton. This is the fastest way into the city. The City Hall can be seen from the hotel and is 200 meters away. Between the hotel and the City Hall there is a boat stop for visiting several tourist sites by boat. The main shopping street Drottninggatan is two blocks away. And the Old town is front of the hotel, just over the bridge. The hop-on-hop-off has a stop next to the hotel. So if you go for location, our hotel is the best choice. We have a designated Golden Key concierge as well, that can assist with restaurant bookings, the Stockholm Pass, boat tickets and share really the best itiniary for every stay. Welcome to the Sheraton Stockholm. Warmest Regards, Lars
2 votes
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Hi Lorne Even the standard rooms are of a very high standard. Save the extra money & spend it on sight seeing tours. Make sure you visit the Vassa & the viking museums. Good luck Lee
0 votes
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When will the club lounge renovation be completed?
Two ways. One the train. Fast and efficient. Not cheap. If there are more than one then taxi cheaper. Suggest compare prices. Also depends on where you are in city and time of day
2 votes
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"ask for a room facing the old town"
"River view"
"Ask for a room facing the water."
"Choose a different hotel brand"
"Choice a higher floor facing the sea to enjoy the view of the old town"
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12345620
PRICE RANGE
US$134 - US$348 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sheraton stockholmstockholm sheraton
LOCATION
SwedenStockholmNorrmalm
NUMBER OF ROOMS
465
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