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Pestana Palacio do Freixo

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Traveller (1464)
Room & Suite (362)
Pool & Beach (156)
Overview
Estrada Nacional 108, 206 Campanha, Porto 4300-316 Portugal See on map
Name/address in local language
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5 Star accommodation
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Reviews (2 238)
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1 065 results
Traveller rating
768
197
63
21
16
Traveller type
Time of year
LanguageEnglish
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768
197
63
21
16
Show reviews that mention
All reviews old palace douro river infinity pool flour mill beautiful palace factory building hotel shuttle shuttle service main building free shuttle public rooms walk along the river guest rooms porto centre taxi ride amazing hotel five star hotel
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1 - 5 of 1 065 reviews
Reviewed 4 days ago

There was a mix-up in my reservation and Miguel at the hotel did all he could to make it right. Susanna was also very good and in the end things worked out just fine. The property is spectacular. The service is superb.

Thank Jan M
Reviewed 1 week ago

This Prestana Hotel is less than two miles from the bustling Porto waterfront...either an easy walk along the paved trail beside the Duoro River of a short cab ride. This venue, like most of the other Prestana venues (including the one we stayed in while...More

1  Thank Jay K
Response from Paula C, Gerente de relações com clientes at Pestana Palacio do FreixoResponded 1 week ago

Dear Jay K, It is a great joy to know that you had a good time at Palácio do Freixo. Our team is really grateful for your kind words. Until next time! Warmest regards, Paula Coutinho

Reviewed 1 week ago via mobile

I stayed here, unfortunately, for 5 nights with a group of friends. It was awful. The hotel is an old palace and the location is not good, nor are the accommodations. And it’s a long walk through corridors and 2 elevators to get to the...More

Thank 92210David_W
Response from Paula C, Gerente de relações com clientes at Pestana Palacio do FreixoResponded 1 week ago

Dear 92210David_W, Thank you very much for your feedback and to give us the opportunity to improve our services. We would like to apologize for the inconsistencies you encountered during your stay, we shared your comments with our management team and they will analyze and...More

Reviewed 1 week ago

This sumptuous palace of a hotel is located several kilometers outside of the town of Porto which means you end up spending a lot of money on taxis to go back and forth to town. There is major construction going on right next door to...More

Thank Kerry O
Response from Paula C, Gerente de relações com clientes at Pestana Palacio do FreixoResponded 1 week ago

Dear Kerry O, Thank you very much for your comments and to give us the opportunity to improve. We apologize for what you considered less positive and we are grateful for bringing this to our attention, once only with the feedback from our guests, we...More

Reviewed 1 week ago

palace is a stunning building where there is a restaurant and bar. The rooms are in the next building which used to be a soap factory. Google maps try's to take you to the delivery entrance rather than to the front of the hotel.

Review collected in partnership with Pestana Hotel Group
Thank GrandTour35517440403
Response from Paula C, Gerente de relações com clientes at Pestana Palacio do FreixoResponded 1 week ago

Dear GrandTour35517440403, Thank you very much for your comments; it is a pleasure to know that you enjoyed your stay at Palácio do Freixo. We are looking forward to see you again! Warmest regards, Paula Coutinho

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Room Service
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Shuttle Bus Service
Wheelchair Access
Airport Transportation
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Outdoor pool
Details
Price range
US$140 - US$313 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Family Hotel in Porto
#2 Romantic Hotel in Porto
#4 Business Hotel in Porto
#4 Spa Hotel in Porto
#4 Luxury Hotel in Porto
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$140 - US$313 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Family Hotel in Porto
#2 Romantic Hotel in Porto
#4 Business Hotel in Porto
#4 Spa Hotel in Porto
#4 Luxury Hotel in Porto
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Photos
Traveller (1 464)
Room & Suite (362)
Pool & Beach (156)
Dining (123)
Amenities (54)
Family and Play Areas (15)
Business Centre & Event Rooms (4)
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Questions & Answers
Ask a question
Marketlover
5 October 2018|
AnswerShow all 4 answers
Response from Liz N | Reviewed this property |
Alan cartwright has given a very full answer for if you are driving. If you use Google maps it will get you there too, I'm sure, as well taxis. It's very definitely worth it - great place to stay!
1
Vote
Elizabeth B
5 August 2018|
AnswerShow all 14 answers
Response from Rachel F | Reviewed this property |
It’s a lovely walk, about half an hour. The hotel will organise you a taxi which is around 7 Euro
0
Votes
K S
17 June 2017|
AnswerShow all 6 answers
Response from Hudner | Reviewed this property |
Ours was but will depend on your package.
0
Votes
Room Tips
"Ask for river view room"
kerryo943
1 week ago
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"Ask for a room overlooking the river"
Passenger34825554584
2 weeks ago
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"River view rooms"
ogerkan
4 weeks ago
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"Make sure you get the room you want/need - and don't order the hamburger!"
hvls2015
4 weeks ago
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