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Tivoli Palacio de Seteais

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Rua Barbosa Du Bocage 8, Sintra 2710-353 Portugal
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (992)
Room & Suite (311)
Dining (136)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitised high-traffic areas
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Updated 20/06/25 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Tivoli Palácio de Seteais
Updated 20/06/25 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#3 of 15 hotels in Sintra
Location
Cleanliness
Service
Value
Travellers' Choice
More than just a five-star Sintra hotel, a luxurious and romantic palace which takes us back to the days of the elegance and architecture of the XVIII century. On the mountainside of Sintra, a town classified as world heritage by UNESCO, and with spectacular views of the Moorish Castle and Pena Palace, enjoy the magnificent surroundings of lush gardens and spectacular scenery. The beautifully decorated rooms with furnishings of extraordinary wealth and the ballrooms with their rich tapestries and incredible frescos make this hotel something quite unique and every event or stay becomes an unforgettable experience. Spend idle hours wandering the mazes or enjoy them from a distance in the comfort of our Seteais Restaurant while you sample the traditional Portuguese cuisine of our master Chef. Rediscover this incredible Sintra castle hotel, now refurbished to surprise.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Bar / lounge
Car hire
Conference facilities
Banquet room
Massage
Parking
Wifi
Outdoor pool
Restaurant
Breakfast available
Breakfast buffet
Poolside bar
Meeting rooms
Baggage storage
Concierge
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Private balcony
Room service
Safe
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Mountain View
Languages Spoken
English, French, Spanish, Portuguese
1386Reviews14Q+A84Room tips
Traveller rating
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Popular mentions
DavidMDC wrote a review 05 Jul
601 contributions272 helpful votes
+1
Perfectly located close to the best attractions of Sintra , this gorgeous palace certainly transports you to a bygone era of hospitality and attention to details , all thanks to the extremely hands on general manager Graziela and her fabulous team . This is a super well kept historical property and the specials touches around the entire hotel makes you immediately fell at home . Wow ! What can I say . Thank you all at Palácio dos Setais for such an incredible stay. I will certainly return but , next time I must stay for longer .
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Date of stay: June 2021Trip type: Travelled as a couple
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KarinaRoss wrote a review Oct 2020
Saint-Tropez, France4 contributions1 helpful vote
Tivoli in Sintra is a beautiful hotel with old classic charm and stunning and unique location. The last was the reason we chose this hotel hoping to have a rest after our long trip through Portugal which we make with a little baby. Because my baby sometimes sleeps in our bed, when booking, I asked for a king size bed that with total amount came to € 800 for two nights. Upon arrival we got a room with a queen size bed (read small) which was not what we asked for and then were offered another room with the king size bed but with extra charge of €30 per night. At the day of our arrival the owners of the hotel were privately celebrating the hotel anniversary in the central courtyard of the hotel with a little concert organized and a few seats prepared only for invited people. None of the hotel guests (and there were just a few of them) were invited to see the concert and when we asked for permission to join it we were suggested to go to the back side of courtyard and watch it from a far and - standing on the stairs. I immediately imagined a scene from the old medieval time where nobles feast, and the plebeians look at it through the cracks of the fence. This offer gave me an offensive feeling and I refused to do it. When I came at the restaurant - where I left later €300 for a dinner - I was asked by a waiter to take off my cap. Really? Is your staff trained to tell the guests what to do and how to dress up? Next morning I woke up around 7 am because of a terrible noise. They cleaned up the garden from the concert - which I was not aloud to join - contraction of the previous day. At that hour? Doesn’t it occur to your mind that the core business of the hotel is to provide a rest to your guests and not to solve your own noisy problems in improper hour? Guests are not count here. During our stay, the windows were banging from the wind, it was super noisy and annoying. I had to fix it myself. At the breakfast the next day we found a men’s hair in my baby's egg dish. And the only thing they lady said was - "oh sorry". That’s all. We could not enjoy the breakfast anymore and the next day we have ordered boiled eggs because I could not imagine eating another scrambled eggs in this place. We did had nice experience with Louis at the restaurant and the doorman who were friendly to us but the rest of our time here we experienced as very impersonal and unfriendly with snobbish and arrogant stuff
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Date of stay: October 2020Trip type: Travelled with family
1 Helpful vote
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Antonia W wrote a review Sep 2020
Plymouth, United Kingdom41 contributions26 helpful votes
I stayed here for 4 days with my daughter & her friend to celebrate daughter's 21st., as Covid-19 had cancelled her celebrations: so I needed this to be a special treat, and indeed it was. The hotel itself, in a restored 18th century palacio, was glorious inside and out, with magnificent paintings and frescoes throughout, and wonderful gardens & pool. Hotel staff were meticulous about maintaining cleaniness and social distancing, though this was all done very unobtrusively, with free masks and sanitisers dotted around and a general air of calm and serenity. Hotel occupancy was very low, as it is everywhere; but there was a general atmosphere of carrying on with a smile, and it was lovely for us to have so much space to enjoy without a crowd. The food was so good that we had to give up and stick to one course only by the end, in case we started ballooning. The beautiful rococo dining room also had a beautiful menu and wine list, with a fab cocktail bar next door. The rooms were so comfortable that I wanted to steal the pillows. But the most important thing was that the staff were SO kind and helpful. As we didn't have much time and didn't understand the geography of Sintra, they spent time talking us through maps and routes, and ensuring that reliable drivers were booked for us when we needed them. I LOVED this place and the charming people who work there. I hope so much that they can all battle through the current Covid-19 down-turn and emerge to be as much appreciated as they deserve.
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Date of stay: September 2020
Rooms
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Sleep Quality
Room Tip: All rooms were stunningly beautiful - we asked to look around.
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nnn wrote a review Aug 2020
London, United Kingdom6 contributions1 helpful vote
The beds are very comfortable, the bedrooms have amazing views. The swimming pool is a splendid place to spend a lazy afternoon. Nearby there are many nice places to visit. The gardens are well kept and quiet. A really nice place to stay.
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Date of stay: August 2020Trip type: Travelled as a couple
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marguey wrote a review Aug 2020
Hong Kong, China5 contributions
An elegant 18th century palace turned into a gracious hotel with very attentive, well-trained staff. From the room we had a stunning view of A Pena Palace and the Moorish castle; from the grounds and pool we could see Cabo da Roca and the Atlantic. To complete the lovely experience I recommend Catia Martins’s wellness treatment in the Anantara Spa located in the ancient dove coot.
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Date of stay: August 2020
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PRICE RANGE
US$253 - US$437 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
tivoli palacio de seteais hotel, palacio de seteais
LOCATION
PortugalCentral PortugalLisbon DistrictSintra MunicipalitySintra
NUMBER OF ROOMS
30
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Frequently Asked Questions about Tivoli Palácio de Seteais
Which popular attractions are close to Tivoli Palácio de Seteais?
Nearby attractions include Quinta da Regaleira (0.3 km), Initiation Well (0.3 km), and Palácio de Monserrate (0.9 km).
What are some of the property amenities at Tivoli Palácio de Seteais?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
What food & drink options are available at Tivoli Palácio de Seteais?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Tivoli Palácio de Seteais?
Yes, free parking is available to guests.
What are some restaurants close to Tivoli Palácio de Seteais?
Conveniently located restaurants include Bacalhau na Vila, Incomum by Luis Santos, and Cantinho Gourmet.
Are there opportunities to exercise at Tivoli Palácio de Seteais?
Yes, guests have access to a pool during their stay.
Are any cleaning services offered at Tivoli Palácio de Seteais?
Yes, dry cleaning and laundry service are offered to guests.
Does Tivoli Palácio de Seteais offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Tivoli Palácio de Seteais?
The staff speaks multiple languages, including English, Spanish, French, and Portuguese.
Are there any historical sites close to Tivoli Palácio de Seteais?
Many travellers enjoy visiting Castelo dos Mouros (1.0 km), Convento dos Capuchos (3.6 km), and Sintra National Palace (0.8 km).
Does Tivoli Palácio de Seteais have any great views?
Yes, guests often enjoy the mountain view available here.