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My Story Hotel Rossio

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Traveller (563)
360
Panoramas (22)
Room & Suite (283)

About

Location
Cleanliness
Service
Value
Travellers' Choice 2019 Winner
Certificate of Excellence
MY STORY HOTELS is more than a hotel chain. Besides the factors of convenience (inherent in its central location), quality and comfort (above the average for the category according to the many who visit us) and the price, the MY STORY HOTELS have something more to offer: the possibility of experiencing your tourist, leisure or even business destination as if you were part of it, of living the local culture intensely, of creating and adding your own story to the history of this place - My Story, Your Story.
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Property amenities
Free High Speed Internet (WiFi)
Room service
Restaurant
Bar/Lounge
Concierge
Dry Cleaning
Laundry Service
Multilingual Staff
Non-smoking hotel
Wheelchair Access
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Room features
Air conditioning
Minibar
Refrigerator in room
Accessible rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Value
Centrally Located
HOTEL CLASS
Hotel links
Visit hotel website
Hotel packages

Location

Full view
100Great for walkers
Grade: 100 out of 100
703Restaurantswithin 0,5 km
173Attractionswithin 0,5 km
Neighbourhood
Baixa, Rossio & Restauradores
A pending candidate to become a World Heritage Site, Lisbon's downtown (the "Baixa Pombalina", or simply "Baixa") is a perfect example of anti-earthquake construction, having been rebuilt following the 1755 earthquake by the famous Marquês de Pombal (hence its name). Its offer is vast: restaurants and cafes in Rossio and Restauradores, outlets and shops in the Áurea, Augusta, Prata and other famous streets, the imponent Praça do Comércio and its Arch, the luxury shops along the Avenida da Liberdade, this is the beating heart of the city center. The Baixa also grants easy access to trains leading to Sintra, the trams that go around the Castle hill, old neighborhoods or even take you to Belém, and Lisbon's traditional restaurants and cafes. Considering a visit to the Fashion and Design Museum (free entrance) and don't forget to try the famous liquor, "ginjinha"!
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865Reviews
720Photos
34Q+A
100Room tips
Traveller rating
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Popular mentions
Room is small but very clean, new and modern. Hotel is centrally located and walking distance to so many restaurants, shopping and attractions. Nice rain shower with adequate hot water. I only have two negative feedback as this is pros and con. 1. Lack of towel rack. They
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Response from alfredot937, Diretor-Geral at My Story Hotel Rossio
Responded 2 days ago
Dear Danem930, Thank you very much for such honest review at My Story Hotel Rossio. You are absolutely right about the points you have raised and I can assure you that I'm looking personally into this The most important thing is that you did not leave the hotel unhappy. Thank you again for your recommendation and we hope to welcome back to our beautiful Lisboa. If so please do not hesitate to use My Story Hotel Rossio WhatsApp +351 967 857 960 always with the best offers Warmest regards Alfredo Tavares atavares@mystoryhotels.com My Story Hotel Rossio WhatsApp +351 967 857 960
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Hotel's Favourite
The advantage of staying at a boutique hotel is personalized service. This was evident with the friendly reception and check-in team when we arrived. With all smiles they advised us that we had a “nice room with a castle view” waiting. What impressed us next was their cheerful
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Response from Alfredo t, Gestor at My Story Hotel Rossio
Responded 17 Jul 2018
Dear Abe A, First of all, I would like to thank you for choose us to have spent your getaway in Lisbon and in sharing with TripAdvisor community your experience in My Story Hotel Rossio. It seems that we ticked all the boxes for you. Of course that our unique location helps a lot be happy but I really enjoy the mention to our fantastic team. I'm suspicious to say that, but it's well deserve it for a team that work in a daily basis with a purpose, make our guests happy give them the best Portuguese hospitality. Your satisfaction is an encouragement to us in the pursuit of making each stay memorable despite the daily challenges of each different guest We hope you will visit us again at My Story Hotels. If so please do not hesitate to contact us anytime. warmest regards from Lisboa, Alfredo Tavares atavares@mystoryhotels.com
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Very exquisite, nice staff, very good service and very good food. Located in Rossio, in the heart of Lisbon, this hotel restaurant is one of the best alternatives for a business elegant dinner. The dishes were all delicious, including the duck breast.
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Response from alfredot937, Diretor-Geral at My Story Hotel Rossio
Responded 4 days ago
Dear sneto2015, Thank you so much to you for choosing My Story Hotel Rossio and Café Portugal. We are all delighted to read your review, on behalf of the entire team, thank you very much for highlighting our service. We all work daily to be professional and to genuinely care in the friendliest possible way. We sincerely hope to have the pleasure of serving you again in your Lisbon home in the near future. If so please do not hesitate to use My Story Hotel Rossio WhatsApp +351 967 857 960 always with the best offers Warmest regards from sunny Lisbon Alfredo Tavares atavares@mystoryhotels.com My Story Hotel Rossio WhatsApp +351 967 857 960
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+4
I've stayed at this hotel just 400 metres from all the fabulous restaurants, bars and fashion houses and galleries in Chiado now on more than one occasion. You are in walking distance to absolutely everything. Each time I have stayed I've been blessed with a spectacular view out
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Response from alfredot937, Diretor-Geral at My Story Hotel Rossio
Responded 1 week ago
Dear Seagull2005, Thank you so much for your kind comment and choosing again My Story Hotel Rossio for your stay in Lisbon. We are very happy to hear that you be back to our hotel. We are also very proud for the public praise of our amazing team. No doubt our team is a cornerstone for our success and they know all the hidden secrets of Lisbon in order to provide not just a normal touristic experience but also the real thing as much as we can. Of course that all the comments are important but yours a bit more once you have been here before and it's paramount to have an "independent eyes" to guarantee that our good service prevails all the time. Moreover, while I understand your remark about the restaurant I am grateful that it did not dampen your overall visit. Thank you again for your recommendation, and we cannot wait to welcome you back again to Lisboa and My Story Hotels. Just let you know that we have available 24 hours My Story Hotel Rossio WhatsApp +351 967 857 960 and please do not hesitate to contact us anytime. Warmest regards from Lisboa Alfredo Tavares atavares@mystoryhotels.com My Story Hotel Rossio WhatsApp +351 967 857 960
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This was my first visit to Lisbon and I wanted a hotel that was in a centralized location within good walking distance to most sights. This hotel is in a perfect location for doing just that. Close to sights, restaurants and shopping! If you are looking to do day trips as well,
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Response from alfredot937, Diretor-Geral at My Story Hotel Rossio
Responded 3 weeks ago
Dear JenH0822, Thank you so much the detailed review about your stay at My Story Hotel Rossio Our team is very happy and pride in ensuring every detail is perfect. We are fortunate to have an entire team that is focused on providing a most hospitable stay to all of our guests. Lisbon offers a wide variety of bars and restaurants throughout the city and we are very glad to read that you took advantage of our unique location. It's true we are in a perfect location for the visitors that want to go to the bullet points such as São Jorge Castle, Alfama, Bairro Alto, Jerónimos Monastery, Belem Tower and so on. Maybe next time in spring or summer we hope you can go to our amazing beaches, many times forgotten but really beautiful located in Estoril and Cascais which can be very easy reached by 30 minutes train from station 10 minutes riverside walking from My Story Hotel Rossio In regards of the noise to be honest it's a surprise and will look into that. We invest a lot in the comfort of our guest in particular in the conditions of sleeps with top mattress, 70% cotton linen and of course in completely soundproof windows. Again we will look into this and figure out what went wrong Thank you for recommendation and we hope the opportunity to have you return soon with more time to our beautiful Lisboa. When it happens just let us know we have available 24 hours My Story Hotel Rossio WhatsApp +351 967 857 960 always with the best offers Warmest regards from Lisboa Alfredo Tavares atavares@mystoryhotels.com My Story Hotel Rossio WhatsApp +351 967 857 960
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All photosTravellerRoom & SuiteDining
Wall decoration in my room
Spectacular view from my room
Sunrise, castle view from my room
Professional photo exclusively commissioned by TripAdvisorMy Story Hotel Rossio
The Twin Room at the My Story Hotel Rossio
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Does this hotel have an elevator?
Dear mcdrescher, Thank you very much for your contact. Yes we do have an elevator in hotel. Should you need further information or assistance please do not hesitate to contact us directly through e-mail or to our WhatsApp number +351 967 857 960 Kindest regards Alfredo Tavares (operations manager)
1 vote
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Driving around Lisbon the traffic is crazy! I think you should rent a car closer to whatever direction you are headed. We have rented a car at the airport and had to wait but I don't know the situation at Oriente. You could ask the advice of the hotel they were very helpful and on point with anything I wanted to know.
1 vote
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Dear bctovegas, Thank you very much for your contact. To be honest both are almost the same. I would say that probably the airport has a faster service. Should you need further information or assitance please contact us directly through e-mail guestservice you can find in our website or WhatsApp +351 967 857 960 Kindest regards Alfredo Tavares (operations manager of My story Hotels )
1 vote
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Dear larryf310 , thank you very much for your questions. I would suggest you send us an e-mail with all your questions where we can send you a PDF with all airport transfers information. Our check in time is at 14:00 and if the rooms are not ready on your arrival we have a place to storage your luggage. By e-mail we can five you all the other information. Please visit our website and send us an email to the guest service My Story Hotels and we reply you within 30 minutes Kindest regards Alfredo Tavares operations manager
1 vote
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Hi, what time does breakfast start and finish? Thanks
Dear Lowberry, thank you very much for your contact.The breakfast time is from 7:00 to 10:00 Should you need further information or assistance please contact us directly to guestservice e-mail. Kindest regards Alfredo Tavares operations manager
1 vote
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"Definitely ask for a room with a window"
"Ask for a room with a view of the castle"
"Rooms with view on Pedro place are very nice, but could be noisy"
"See if they have any rooms facing Rossio square for the beautiful view."
"If you need space then don't go for one of the standard (small) rooms."
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PRICE RANGE
US$141 - US$285 (Based on Average Rates for a Standard Room)
LOCATION
PortugalCentral PortugalLisbon DistrictLisbonBaixa, Rossio & Restauradores
NUMBER OF ROOMS
46
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