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EPIC SANA Lisboa Hotel

Traveller (1515)
Room & Suite (483)
Dining (128)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Boasting a prime strategic location in Lisbon, in Amoreiras, a short distance from Marquês de Pombal and Avenida da Liberdade, the EPIC SANA Lisboa Hotel offers 311 bedrooms of various types. The comfort of its rooms and a service which is personalised down to the last detail make this Hotel the ideal place to stay when visiting the capital, whether on business or on holiday. The hotel facilities include 2 restaurants with different concepts: the Scale Lobby Bar and, on top of the Hotel, the Up Scale Bar with its infinity pool crown the EPIC SANA Lisboa Hotel. For meetings and events the EPIC SANA Lisboa Hotel has 1760 m2 divided into 13 meeting rooms that are able to host events of up to 1300 people.
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Property amenities
Pool
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Room service
Spa
Restaurant
Bar/Lounge
Adult pool
Babysitting
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Indoor pool
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Outdoor pool
Sauna
Wheelchair Access
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Room features
Air conditioning
Minibar
Refrigerator in room
Accessible rooms
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Value
Business
HOTEL CLASS
2 452Reviews
1 905Photos
62Q+A
100Room tips
Traveller rating
  • 1 809
  • 489
  • 101
  • 28
  • 26
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Popular mentions
The hotel is everything we could wish for. Great location, perfect environment, wonderful staff, and a touch of personal care. We highly recommend this hotel and we will be back on our next visit to Lisbon. The room was big enough, clean and cozy in a contemporary design. The
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I say this is a great location because to the left of the hotel is the main shopping mall and to the right of the hotel is an easy walk to the hop on hop off buses. The room was very comfortable. Roof top bar and swimming pool had lovely views. The lobby bar was excellent
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Response from EPICSANALisboa, General Manager at EPIC SANA Lisboa Hotel
Responded today
Dear Ms. Barbara, We would like to thank you for choosing EPIC SANA Lisboa for your stay. We are glad to read your kind words regarding our great location, our comfortable rooms, our excellent facilities and our friendly and helpful team as the most positive points of your stay. Thank you very much for taking the time to share your experience with us and show us how EPIC we went with you. We are glad to see that we can match your expectations and provide you an EPIC stay with EPIC experiences. Thank you very much for recommend us and for keep EPIC SANA Lisboa for your stay. We are looking forward to welcome you soon to EPIC SANA Lisboa for more EPIC stays. Kind Regards, Olivier Mencucci, General Manager.
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Overall this is a grant modern hotel with nice features, like the infinity pool, the nice breakfast, helpful doorman, and very reasonable price. HOWEVER, several aspects of its software NEED serious attention:1. to start with, the toilet sliding door is terribly designed and/or
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Response from EPICSANALisboa, General Manager at EPIC SANA Lisboa Hotel
Responded yesterday
Dear Ms. Sun, On behalf of the entire team of EPIC SANA Lisboa, thank you for take the time to share with us the comments on your recent stay. We were saddened to read that your last stay was not as enjoyable as you expect. In the first instance, please accept our sincere apologies for the disappointment caused. We had the opportunity to check what happened with your stay and some points were resolved immediatly and when not we explain you the reason and apparently everything was well contourned. In any case we will share your comments with the hole team and have will most definitely embark upon a process of quality improvement and in-house training, which will limit similar future failures. We would be pleased to welcome you back in a near future in EPIC SANA Lisboa, so that you can experience a stay that matches our usual high standards. We remain at your disposal for any further request or information. Kind regards, Olivier Mencucci, General Manager.
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If you want luxury and location at a relative good price, EPIC Sana is still the answer. This is the third time we are staying and everything is just top notch. Staff is great, breakfast is great, rooms are great, SPA is great etc. You may not get a fantastic view over Lisbon,
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Response from EPICSANALisboa, Diretor-Geral at EPIC SANA Lisboa Hotel
Responded 1 week ago
Dear Guest We would like to thank you for choosing EPIC SANA Lisboa for your stay. We are glad to read your kind words regarding our comfortable rooms, our excellent service, our outstanding breakfast served at Flôr-de-Lis restaurant as the most positive points of your stay. Thank you very much for taking the time to share your experience with us and show us how EPIC we went with you. We are glad to see that we can match your expectations and provide you an EPIC stay with EPIC experiences. We are looking forward to welcome you back to EPIC SANA Lisboa for more EPIC moments. Kind Regards, Olivier Mencucci, General Manager.
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We stayed here for a few nights with our two boys last week. Lovely hotel but what stood.out most were the staff. Super helpful and friendly especially the staff at breakfast. There was a football match on TV one evening and as requested the staff made sure it was on TV for us
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Response from EPICSANALisboa, General Manager at EPIC SANA Lisboa Hotel
Responded 3 weeks ago
Dear Guest, We would like to thank you for choosing EPIC SANA Lisboa for your stay. Thank you very much for taking the time to share your experience with us and show us how EPIC we went with you. We are glad to read your kind words regarding our lovely team in special during the breakfast, our EPIC service and our good facilities as the most positive points of your stay. We are also glad to see that we can match your expectations and provide you an EPIC stay with EPIC experiences. Our Sayanna Wellness is temporarily closed for refurbishment but we organize the transfers for Myriad that have the same conditions of SPA. We hope you have enjoyed this opportunity. We are looking forward to welcome you soon to EPIC SANA Lisboa for more EPIC stays. Kind Regards, Olivier Mencucci, General Manager.
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All photosTravellerRoom & SuiteDining Pool & BeachBusiness Centre & Event RoomsFamily and Play Areas
Despite immediate treatment with ice, the problematic design and/or the poor maintenance of the door caused unspeakable pain of the thumb for at least 24 hours.
Problematic design and/or the poor maintenance of the sliding toilet door: they asked you to put your thumb there, and possibly because it is broken ( the front-desk staff suspected but are not sure either), it did not stop at the right location and hit my thumb.
Professional photo exclusively commissioned by TripAdvisorEPIC SANA Lisboa Hotel
The Presidential Suite at the EPIC SANA Lisboa Hotel
Professional photo exclusively commissioned by TripAdvisorEPIC SANA Lisboa Hotel
The Junior Suite at the EPIC SANA Lisboa Hotel
Professional photo exclusively commissioned by TripAdvisorEPIC SANA Lisboa Hotel
The Deluxe Suite at the EPIC SANA Lisboa Hotel
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12345697
I was there in August and the hotel was fully booked, and the rooftop always packed. And yet i always found either a bed or a comfortable seat or couch by the pool.
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Please can you advise if your swimming pool is open to the public?
I don’t know that. Call the hotel
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Hello Where is this beach that you have been took? Looks amazing! Thanks
Just walk to the city center and there it is. Use google maps 🤗
0 votes
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Are there hairdryers in the room?
Yes
1 vote
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It's free! Free towels, waterbottles etc as well.
1 vote
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12345613
"LOOK OUT the toilet sliding door and protect your finger!"
"River view is great!"
"select high floor for better views"
"Best views are the front of the hotel. All rooms are extremely well appointed."
"we were on 10th floor - could see the sea further out"
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12345620
PRICE RANGE
US$149 - US$555 (Based on Average Rates for a Standard Room)
LOCATION
PortugalCentral PortugalLisbon DistrictLisbon
NUMBER OF ROOMS
311
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