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Steigenberger Wiltcher's

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Guests1 room, 2 adults, 0 children
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* Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
Traveller (662)
Panoramas (29)
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Travellers' Choice 2019 Winner
Certificate of Excellence
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More than just a luxury hotel, the Steigenberger Wiltcher's offers guests a unique experience in Brussels. This establishment embodies all the regal elegance of Avenue Louise in the capital's most exclusive neighbourhood. A short stroll from the historic centre of town, it is the ideal place to make the very most of one of Europe's trendiest cities. Localisation 20 minute walk from the Palais Royal and Grand Place 20 minute drive away from Brussels International Airport/Zaventem and 5 minutes from the Midi Station (Eurostar/Thalys terminal) Public parking available (600 spaces) with direct hotel access (maximum height 1m90)
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Property amenities
Room service
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Airport transportation
Banquet Room
Breakfast Available
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Wheelchair Access
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Room features
Air conditioning
Family Rooms
Non-smoking rooms
Good to know
Hotel links
Visit hotel website


Full view
100Great for walkers
Grade: 100 out of 100
111Restaurantswithin 0,5 km
22Attractionswithin 0,5 km
2 107Reviews
1 672Photos
100Room tips
Traveller rating
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Popular mentions
Hotel was very nice in a great location. Nice and spacious with comfortable bedding! The staff accomodated our early arrival and showed friendliness and were very welcoming. Would definitely return in the future!
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Review collected in partnership with this hotel
It was excelent nights in the hotel. The rooms is big and a excelent bed. The bathrooms is big and the floor is heated. I not used the spa but I visited and is very nice place to stay. All staff is very friendly Breakfest is very good .
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Overall the stay was great - central location, lovely rooms, etc. However, on both evenings we visited Bar Loui we were told by an extremely rude waiter that the bar was full - I have never experienced a 5 star hotel whose residents can not get a drink (it was 6.30pm by the way)
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Review collected in partnership with this hotel
This hotel has been in steady decline since it left the Hilton group, it was formerly The Conrad Brussels. The receptionists are not professional. They put me in a twin room when I booked a King & said it was because I booked through Expedia & that with Expedia room types
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Review collected in partnership with this hotel
Response from PriyankaB804, Manager at Steigenberger Wiltcher's
Responded 2 days ago
Dear APUK, We would like to take this opportunity for staying with us at the Steigenberger Wiltcher's. Your feedback is very important to us to strive to reach the highest possible standards and therefore taken very seriously. We apologize that your stay was not up to your expectation. Customer service is one of our main objectives and regret to read that you did not find the receptionist professional. Regarding the Bedding type, on Expedia you can request your preference bedding but it is not guaranteed I am afraid and clearly mentions it when choosing your bedding. We are glad we found a solution and giving you a king bed. Indeed, we have chosen to be hypo allergenic pillow and duvets in all room as this was what our guest wanted. However, we do have feather pillows and blankets on request. Regarding the adaptors, new international adaptors are available at the Front Desk for a price of 12 euros which every guest will be able to use it in various countries. Regarding the air-conditioning, during winter there is only hot air that blows out. However, one can regulate the amount of air. Lower air will cool the room down as the temperature is low outside. We regret the odor that you had in the room and after investigation it could have be the drainage which is rare and sudden. However, upon informing us, our technicians would have been able to use a product to eliminate this odor. It is a real pity that you did not like the Steigenberger amenities as this was chosen specifically and exclusively for all the Steigenberger hotels. We regret your Bar experience and have shared all the short comings with the Food and Beverage Manager who will look into what happened. We would like assure you that all the arm chairs are going to be changed in the months to come. We sincerely hope you give us another chance to welcoming you back and to show a more accurate image of the hotel. If you do plan to come back to Brussels, you may send me an email and perhaps I can assist you with your reservation and make sure that you have a stay to what the Steigenberger Wiltcher's promises. Yours sincerely, Priyanka Bardoloi Rooms Division Manager
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excellent hotel, large room with extra confort, very clean. Good atmosphere of the restaurant, breakfast of good quality., high quality servie. I particuliarly appreciate the global welcome of our congress.
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Review collected in partnership with this hotel
Response from PriyankaB804, Manager at Steigenberger Wiltcher's
Responded yesterday
Dear Curiosity, Thank you for this amazing 5 stars rating on your experience at the Wiltcher's Steigenberger. We are thrilled to hear that you enjoyed our full buffet breakfast and our services. We hope to have another opportunity in serving you and in the meantime, if there is anything else we can do, please do not hesitate to contact us. Sincerely Yours, Priyanka Bardoloi Rooms Division Manager
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Recommend the short cab ride over walking.
1 vote
Hi, Just wondering if you offer little something special for honeymooners? Thank you
Hello I am here at this hotel now in fact. Without doubt I am certain if you tell them it's your honeymoon they will make sure to treat you both special no doubt. They do their best to help you as a customer.
0 votes
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Are the rooms air conditioned?
Dear Havanilla, Thank you for your question. All our rooms are individually airconditioned. We look forward welcoming you to The Wiltcher's soon. Best regards, Karel Lemmens Guest Relations Supervisor
1 vote
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"Junior suite is great - very spacious and overlooking the courtyard is better as you don't get the noise of the trams"
"Adjust the heating as the rooms get a little warm"
"no tip at all, everything is and was perfect."
"The room clean, big (everything was spotless)"
"All rooms are decent. Never had any issues. Internet connection ok throughout the hotel."
US$165 - US$472 (Based on Average Rates for a Standard Room)
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