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W Amsterdam

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Certificate of Excellence

About

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Certificate of Excellence
Step inside W Amsterdam and go straight to the top to check in at our rooftop W Lounge. Experience the innovative design and luxury of our 238 stylish guestrooms, including 23 suites, three WOW suites and two lavish Extreme WOW Suites. Split across two unique buildings, a former Telephone Exchange building and a Bank, W Amsterdam is an intriguing design mix of heritage and contemporary where nights never end and the pulse is set high with a full calendar of exclusive W Happenings. Wake up to a new Amsterdam where design, fashion, and music connect to create an extraordinary dynamic for the city of canals. Experience the perfect synergy of design meets a fashionable level of comfort. The Exchange building has 172 stylish rooms including 10 fabulous suites and sets the scene for endless nights where the pulse is set high.
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Property amenities
Pool
Room service
Free Internet
Restaurant
Bar/Lounge
Spa
Fitness Centre with Gym / Workout Room
Adult pool
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Outdoor pool
Paid Wifi
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Wheelchair Access
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Room features
Air conditioning
Minibar
Non-smoking rooms
Suites
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HOTEL STYLE
Luxury
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Location

Full view
100Great for walkers
Grade: 100 out of 100
397Restaurantswithin 0,5 km
200Attractionswithin 0,5 km
1 202Reviews
1 554Photos
27Q+A
100Room tips
Traveller rating
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Popular mentions
I write this while still in the W Amsterdam hotel. After an early start to fly out to Amsterdam, we spent the day walking round the city and by the afternoon were looking forward to heading to the hotel to get out of our damp clothes (the weather isn’t great right now), putting
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+1
We had the most amazing time at the W Amsterdam. The hotel is situated in a prime location, 10mins walk from Adam square. You really don’t have to leave the hotel. The hotel has 5* restaurants, Mr Porter has the best steak and the W lounge serves great food for lunch &
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Response from RemcoVanKamp, General Manager at W Amsterdam
Responded yesterday
Dear Josephine199224, We LOVED reading your review, thank you so much. We are delighted to learn about your wonderful stay with us; from the room & the design, our Away Spa and our restaurants, to our W Lounge with its amazing views everyone loves. Wonderful to hear your kind words about our team, we will definitely be sharing these with them. We would very much like the opportunity to welcome you back to W Amsterdam, and perhaps you could let me know when you are planning your next visit, in order for me to ensure you have a good time! Thank you again for your review and for choosing W Amsterdam. All the best, remco.vankamp@whotels.com General Manager
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My husband booked a stay at the W for my 30th birthday and the hotel was so substandard! We both stay at hotels a lot for work so know what the W hotels should be like. Firstly the area around the front desk had a real funky smell. The gentleman on the front desk was lovely, saw
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Response from RemcoVanKamp, General Manager at W Amsterdam
Responded yesterday
Dear Hoteladdictkate, Thank you for your feedback. We are equally disappointed that your experience did not live up to your expectations. Therefore, we sincerely apologize. We are only happy when you are happy and the experience you described is definitely not where we are striving for. We are striving for WOW experiences, memorable birthday celebrations, premium guest service and personal attention for all of our guests. Since it seems that we were not able to do this during your stay, I would love to invite the opportunity to reach out to me in person. Together we can come up with a solution to be able to restore your trust again in W Amsterdam. At the more positive hand, I am happy to hear that our Talent recognized the special occasion of your stay. I am looking forward hearing from you. Thank you again. All the best, remco.vankamp@whotels.com General Manager
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It was our first time in Amsterdam and we couldn't have chosen a better place to stay! Warm welcome, excellent customer service and recommendations, great location with everything within walking distance, good atmosphere and delicious drinks at the bar! We didn’t get the chance
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Response from RemcoVanKamp, General Manager at W Amsterdam
Responded 4 days ago
Dear Ana A, Thank you for your warm review, WOW! We are very pleased to hear that you enjoyed your stay with us and that you appreciated the service of our Talents, with Roman in particular. We will definitely share your kind compliments with him. We hope you will have the opportunity soon to be back for a Fabulous dinner in one of our restaurants! Thank you again for your review and for choosing W Amsterdam for your recent stay. All the best, remco.vankamp@whotels.com General Manager
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We decided to spend a winter break in Amsterdam, it was our first time in the city and to make it extra special we went for the W since it is our favorite brand. This really is a very special hotel since we arrived the whole staff made us feel like it was our best decision to
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Response from RemcoVanKamp, General Manager at W Amsterdam
Responded 6 days ago
Dear Oriol T, Thank you so much for your glowing review, WOW! We are so happy to hear that you have had the true W Amsterdam experience and that our Welcome Desk Talents went above and beyond in assisting you. Amazing that you were able to celebrate your birthday with us. We cannot wait to welcome you back soon. Please let me know if I can assist you with anything for a future visit. Thank you again for your review and for choosing W Amsterdam. All the best, remco.vankamp@whotels.com General Manager
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12345673
Is the pool also open in December (heated) ?
Yes, the rooftop pool is open in December as well, and it is heated up to 28 degrees. Also this hotel has a SPA with an indoor pool.
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Is there a breakfast buffet here? If so, what's the price?
Yes , it is a breakfast buffet . When I made the reservation , i choose the breakfast included .
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How close is the hotel to the Anne Frank house?
Yeah about 10 mins
1 vote
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Rack rates are very high at this property. I recommend that you use points definitely. great property.
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Is the spa free when you stay at the hotel?
Yes
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123456
"Stay away!"
"Bank side has you facing the canal"
"Visit the Duchess"
"Go to the Bank Building <3"
"Quieter on the Bank side of the hotel, Rooms with a canal view are small."
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12345620
PRICE RANGE
US$235 - US$669 (Based on Average Rates for a Standard Room)
LOCATION
The NetherlandsNorth Holland ProvinceAmsterdamBurgwallen-Nieuwe ZijdeOld CenterDam Square & DamstraatCentrum
NUMBER OF ROOMS
238
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