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Novotel Amsterdam City

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Traveller (714)
Room & Suite (321)
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Overview
  • Excellent30%
  • Very good49%
  • Average15%
  • Poor4%
  • Terrible2%
Travellers talk about
“rai station”(108 reviews)
“nice hotel”(86 reviews)
“business hotel”(54 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
All hotel details
Additional information
Offers from Novotel Amsterdam City
Special Offer: CHEAPEST ONLINE RATES!
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Special Offer: CHEAPEST ONLINE RATES!
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Reviews (3 039)
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All reviewsrai stationnice hotelbusiness hotelthe sofa bedbusiness districtattending a conferencefree wifibreakfast buffet istram numberbusiness triptram lineminute walkpublic transportexecutive roomcentral stationhotel is locatedmini bar
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1 - 5 of 1 602 reviews
Reviewed 2 weeks ago

Aside from being so far away anything you'd want to see in Amsterdam, the hotel itself was not worth half the rate we paid. The rooms, though allegedly "upgraded" were old with uncomfortable beds and barely the most basic amenities. Despite paying extra for 3...More

Thank ladolcevita_mex
Response from Dirk B, Guest Relations Manager at Novotel Amsterdam CityResponded 1 week ago

Dear ladolcevita_mex, Thank you for taking the time to tell us about your experience at the Novotel Amsterdam City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a...More

Hotel's Favourite
Reviewed 3 weeks ago

I booked this hotel though I firstly was not sure due to distance from city centre. However it was fabulous stay. Geraldo did a very professional check in : fast and with all the information you need. Room was spotless and huge, lovely shower and...More

Thank ANTONIO F
Response from Dirk B, General Manager at Novotel Amsterdam CityResponded 1 week ago

Dear Antonio F, We very much appreciate your comments regarding your stay at the Novotel Amsterdam City. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied...More

Reviewed 2 weeks ago

Upon checking into the hotel I was offered a room by a very snobby desk clerk that had two twin beds. Since my reservation said my room was queen, he decided that I was to have a non renovated room. To be honest I travel...More

Thank francinefalchook
Response from Dirk B, Guest Relations Manager at Novotel Amsterdam CityResponded 1 week ago

Dear Mrs. Falchhook. Thank you for taking the time to tell us about your experience at the Novotel Amsterdam City. I am sorry that your experience did not meet your expectations; please allow me for one more time to express my sincerest apologies. Any kind...More

Reviewed 2 weeks ago via mobile

We stayed at this hotel for two nights and while we didn’t choose to stay here as it was organised through a charity event, I wouldn’t hesitate to stay here again. The hotel is literally a 2 min walk to the tram stop into Amsterdam...More

Thank Bathgirl81
Response from Dirk B, Guest Relations Manager at Novotel Amsterdam CityResponded 1 week ago

Dear Bathgirl81, We are very happy to know that the charity event made the correct choice for your accommodation in the city of Amsterdam. Thank you for publishing such a positive review including plenty of useful information for our future guests and for the hospitality...More

Reviewed 2 weeks ago

This hotel is only 5 min walk from metro station and only 15 min by train from Shiphol Airport. The room was very spacious, well equipped with tea and coffee amenities. My room was on the second floor just above the restaurant roof so the...More

Thank janstag
Response from Dirk B, Guest Relations Manager at Novotel Amsterdam CityResponded 1 week ago

Dear janstag, Thank you for informing our future guests and our team-members about your last stay at the Novotel Amsterdam City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will...More

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About
Awards & Recognition
GreenLeaders Bronze level
Amenities
Top amenities
Room Service
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Fitness Centre with Gym / Workout Room
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Spa
Details
Price range
US$122 - US$352 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#24 Family Hotel in Amsterdam
#30 Green Hotel in Amsterdam
#57 Business Hotel in Amsterdam
#61 Romantic Hotel in Amsterdam
#75 Luxury Hotel in Amsterdam
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$122 - US$352 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#24 Family Hotel in Amsterdam
#30 Green Hotel in Amsterdam
#57 Business Hotel in Amsterdam
#61 Romantic Hotel in Amsterdam
#75 Luxury Hotel in Amsterdam
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (714)
Room & Suite (321)
Dining (77)
Amenities (19)
Business Centre & Event Rooms (14)
Family and Play Areas (3)
Questions & Answers
Ask a question
lamia2005
2 April 2018|
AnswerShow all 3 answers
Response from Philip C |
a small TV, small fridge and a kettle. Hairdryer inside the toilet
1
Vote
DarLufox
10 March 2018|
AnswerShow all 2 answers
Response from Dirk B | Property representative |
Dear DarLufox, Thank you for your message. The difference between the rooms is, that our renovated rooms have been renovated recently. Meaning the look is different. The non-renovated rooms includes a bathtub with shower... More
0
Votes
Google Translation
Room Tips
"Don't Stay Here - It's not worth the money in just transport costs and time it takes to get to..."
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"Higher floors have much better view"
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"No noise at all on floor 7"
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"We stayed on the 6th floor, it was quite convenient."
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