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Garden Court Blackrock Newcastle

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Garden Court Blackrock Newcastle
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142 Reviews from our TripAdvisor Community

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Showing 140: English reviews
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Newcastle, South Africa
Reviewed 2 days ago NEW

The overall experience at the hotel and the restaurant was not good. There was bacon piece in my butter chicken even though the supervisor carried on denying this. He carried on arguing about this at another day at the restaurant. The service level is poor at the restaurant. The staff do not attend to you and I was left waiting...

Review collected in partnership with Tsogo Sun Hotels
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Helpful?
Thank Harold S
Krugersdorp, South Africa
Reviewed 3 days ago NEW

Very nice hotel , connected to the mall, recently upgraded, pity the prices are over-rated for this level hotel. i stay regularly at this hotel. breakfeast offering has still not improved. hardly any fresh fruit on offer , this was the only disssapointment during my stay and oh the price keep rising as per occupancy, since its a hotel used...

Review collected in partnership with Tsogo Sun Hotels
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Helpful?
Thank audacious1zn
Pietermaritzburg, South Africa
Reviewed 4 days ago NEWvia mobile

We had a excellent stay at the hotel, great customer care by the very helpful staff members. The breakfast was excellent . Good size family room. Pool area was well kept and clean. Will definitely recommend this hotel.

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Helpful?
Thank sanjaip2015
GCBlackrock, Manager at Garden Court Blackrock Newcastle, responded to this review

Thank you so much for this wonderful feedback. Hope to see you again soon! Warm regards Leean Murugan General Manager

Johannesburg, South Africa
Reviewed 1 week ago

Excellent like always staff were efficient and very helpful rooms always clean and breakfast was good room service housekeeping punctual and efficient front line staff was friendly like always and knew me by name

Review collected in partnership with Tsogo Sun Hotels
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Helpful?
Thank George S
GCBlackrock, Manager at Garden Court Blackrock Newcastle, responded to this review

Always a pleasure having you here. See you soon. Warm regards Leean Murugan General Manager

Ladysmith, South Africa
Reviewed 2 weeks ago

I had a very nice stay at this hotel that of which I say it was a cheesy stay reason being I came on with business but the hotel manage to keep my stay as comfortable and fun as possible , the room was good enough and much relaxing after a long day of work and back to back meetings,...

Review collected in partnership with Tsogo Sun Hotels
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Helpful?
Thank n0nkululek0d
GCBlackrock, Manager at Garden Court Blackrock Newcastle, responded to this review

Good day and thank you for taking the time to write about our property. I'm happy to hear that you had a good stay with us. Take care and visit again soon! Warm regards Leean Murugan General Manager

Durban, South Africa
Reviewed 2 weeks ago

Currently, Very Good, but can improve to Excellent status. I was very disappointed with the room that was allocated to us, as a couple, since it was very small even for one person. I am not too sure as to how the decision to book a couple in such a very small room was made, but all I would like...

Review collected in partnership with Tsogo Sun Hotels
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Helpful?
Thank SkhumbuzoMgenge
GCBlackrock, Manager at Garden Court Blackrock Newcastle, responded to this review

Good day and thank you for taking the time to write about our property. We appreciate your feedback and assure you that we will try our best to accommodate your requirements. We do have larger rooms available which are our family rooms. Please request for these rooms on your next stay. We trust that the rest of your stay was...

Johannesburg
Reviewed 3 weeks ago

The hotel is situated in a tranquil setting with great views and easy reach from the main road. Its also right next to the shopping mall. The beautiful outdoor pool was a welcome distraction after a long day! The service was excellent.

Review collected in partnership with Tsogo Sun Hotels
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Helpful?
Thank Masana C
GCBlackrock, Manager at Garden Court Blackrock Newcastle, responded to this review

Good day and thank you for this wonderful feedback about our property. It was a pleasure having you here and we look forward to your next visit. Take care and warm regards Leean Murugan General Manager

Ladysmith, South Africa
Reviewed 4 weeks ago

Give more kleenex tissues and check on the baths rooms more often. Housekeeping should check on the bathrooms more often. Give the guest freeplay as before. Don't change for the worst please. Also have specials during the month to attract customers.

Review collected in partnership with Tsogo Sun Hotels
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Helpful?
Thank raveenr2017
GCBlackrock, Manager at Garden Court Blackrock Newcastle, responded to this review

Good day and thank you for taking the time to write about our property. Thank you for this feedback. This definitely will be discussed further with the team. We trust that the rest of your stay was a pleasant one. Take care and warm regards Leean Murugan General Manager

Johannesburg
Reviewed 4 weeks ago

The hotel was easy to find and the staff at reception were very helpful, especially since we couldn't make it in time for dinner, we called the reception and asked about dinner time and the lady (forgot her name) from reception went and dished up for us and placed our food in our rooms.

Review collected in partnership with Tsogo Sun Hotels
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Helpful?
Thank Thato Violet M
GCBlackrock, Manager at Garden Court Blackrock Newcastle, responded to this review

Good day and thank you for taking the time to write about our property. It was our pleasure. We are so glad you had a great time here with us. Take care and visit again soon! Warm regards Leean Murugan General Manager

Durban, South Africa
Reviewed 4 weeks ago

Senior Staff needs to be warm and accommodating. Attitude?? of the senior staff is questionable. Reception staff excellent and cleaning staff. Waitrons chat a lot amongst themselves and tend to forget, to look at customers for attention

Review collected in partnership with Tsogo Sun Hotels
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Helpful?
Thank June N
GCBlackrock, Manager at Garden Court Blackrock Newcastle, responded to this review

Good day and thank you for taking the time to write about our property. Once again, we apologise for the inconvenience experienced and assure you that this will be addressed with the relevant team member as well. We look forward to welcoming you back soon! Warm regards Leean Murugan General Manager

33 photos of this hotel

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Casino and Gambling
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Concierge
  • Babysitting
Official Description (provided by the hotel)
The Garden Court Blackrock Newcastle, previously known as Blackrock Hotel, is surrounded by the historic Battlefields, and is perfectly situated halfway between Johannesburg and Durban. This hotel is an ideal stopover location for a night of good rest, pampering, entertainment and gaming. Offering a wellness centre for rejuvenating spa and massage treatments, this hotel also boasts an action-packed casino, and excellent dining venues. ... more   less 

Additional Information about Garden Court Blackrock Newcastle

Address: 100 Allen Street, Newcastle 2940, South Africa (Formerly Blackrock Casino Hotel)
Region: South Africa > KwaZulu-Natal > Newcastle
Hotel Class:3 star — Garden Court Blackrock Newcastle 3*
Number of rooms: 80
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Also Known As:
Garden Court Blackrock Newcastle Hotel Newcastle
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Questions & Answers

Here's what travellers have asked, with answers from Garden Court Blackrock Newcastle staff and other travellers.
2 questions
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Questions? Get answers from Garden Court Blackrock Newcastle staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose an upper room with a balcony overlooking the pool for the best scenic view.”
 of 5 bubbles johntU7146OL, 4 May 2016 | Read review
“Take a room on the top floor as those on the floor below hear EVERYTHING!”
 of 5 bubbles Jinjoroo, 9 Apr 2015 | Read review
“Choose a room on the top floor furthest away from the car park.”
 of 5 bubbles 212eugenev, 25 Mar 2015 | Read review
“Choose one at the back; an even-numbered one. You will love the flat, green view!”
 of 5 bubbles Cosy11_11, 13 Mar 2015 | Read review
“no tip only seen one room, o make it pool facing, nice and near reception”
 of 5 bubbles ashleyd827, 28 Aug 2014 | Read review
5 of 5