We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Schlosshotel Life & Style

Visit hotel website
Traveller (448)
360
Panoramas (59)
Video
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Welcome at the Schlosshotel in Zermatt! In our Hotel with 49 luxury rooms and Suites everyone feels good. Chose your room or your Suite just according to your wishes and requirements. At the Schlosshotel, very centrally located in Zermatt, you live a fairytale! Thanks to the Schlosshotel's central location in Zermatt, you can enjoy our fabulous facilities just 50 m from the station, a stone's throw from the main street and directly next to the Gornergrat railway.
Read more
Property amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Breakfast included
Bar/Lounge
Spa
Breakfast Available
Concierge
Dry Cleaning
Heated pool
Indoor pool
Laundry Service
Multilingual Staff
Non-smoking hotel
Pets Allowed ( Dog / Pet Friendly )
Shuttle Bus Service
Wheelchair Access
Show more
Room features
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Business
Trendy
HOTEL CLASS
Hotel links
Visit hotel website
Special Deal:Free breakfast with your stay
1 198Reviews
953Photos
9Q+A
100Room tips
Traveller rating
  • 944
  • 218
  • 25
  • 8
  • 3
Time of year
Traveller type
Language
  • More languages
  • Filter
  • English
Popular mentions
We spent a week again and loved it! Excellent location in the village close to train station and Gornergrat trains. Very comfortable rooms and friendly and professional service. Great pool, spa and wellness. Rich breakfast buffet with all ingredients of the highest quality you
Read more
Hotel's Favourite
My husband and I stayed 2 nights in the Schlosshotel in Zermatt. Very very convenient location. The 3 minute walk from train station was perfect. I loved the walkway to get to the hotel - lots of old wooden Swiss buildings, flowers, just perfect! The room was great, the bed
Read more
Response from Alex Jr P, Manager at Schlosshotel Life & Style
Responded 20 Oct 2018
Dear anniesg76 Thank you very much for your fantastic review of the Schlosshotel. We are happy to hear that you had an enjoyable stay with us and that you were satisfied with our central location, the staff and our breakfast buffet. It would be a great pleasure for us to welcome you again and to be recommended by you. Your Schlosshotel-Team
Read more
We selected Schlosshotel for our first ski trip in Europe. The hotel was perfect in every aspect - location, renovated rooms and facilities, spa, pool, ski lockers, delicious breakfast, lounge and bar, and friendly helpful staff. Thank you to owner Alex for a wonderful
Read more
Response from Alex P, Manager at Schlosshotel Life & Style
Responded 4 days ago
Dear drdrchin Thank you so much that awesome rating and the nice words. We are very pleased to know that you had a great time with us. We would love to have you here with us next year! Your Schlosshotel-Team
Read more
My boyfriend and I stayed 2 nights at the Schlosshotel in Zermatt. We arrived via train to Zermatt and the hotel was only about a 3 minute walk from the station which was great. The staff was super friendly upon our arrival and immediately accommodated all our needs and doubts.
Read more
Response from Alex P, Manager at Schlosshotel Life & Style
Responded 4 days ago
Dear kathymcpaul We are so glad to hear that you had such a great stay with us. Thank you very much for that outstanding review, we alway try to help our guests to have the best stay possible, so it makes us very happy if it's that much appreciated. We'd love to see you back again in another occasion! Your Schlosshotel-Team
Read more
Great hotel with a fantastic location near the central station. Close to the Gornergrat Bahn and the slopes. Friendly and attentive service. The double room we had had a view to the Matterhorn. Breakfast was everything you could imagine. We highly recommend a stay.
Read more
Response from Alex P, Manager at Schlosshotel Life & Style
Responded 4 days ago
Dear Stoneone54 Thank you very much for that great rating. We are so happy to know that had a wonderful stay with us. It would be a big pleasure to have you back here soon. Your Schlosshotel-Team
Read more
Previous
Album Categories
All photosTravellerRoom & SuiteDining Pool & BeachFamily and Play Areas
Professional photo exclusively commissioned by TripAdvisorSchlosshotel Life & Style
The Penthouse Apartment at the Schlosshotel
Professional photo exclusively commissioned by TripAdvisorSchlosshotel Life & Style
The Deluxe Room at the Schlosshotel
Professional photo exclusively commissioned by TripAdvisorSchlosshotel Life & Style
The Penthouse Apartment at the Schlosshotel
Professional photo exclusively commissioned by TripAdvisorSchlosshotel Life & Style
The Penthouse Apartment at the Schlosshotel
Professional photo exclusively commissioned by TripAdvisorSchlosshotel Life & Style
The Luxury Suite at the Schlosshotel
PreviousNext
12345691
Hi! I’m coming on Saturday and I was just wondering what time the gym opens?
Dear 13devegvara Our gym is open from 7am to 9pm. Please ask again at the check-in about it and we can explain you where it is. We look forward to welcome you on Saturday and wish you a safe journey to Zermatt. Best regards, your Schlosshotel-Team
0 votes
Show all answers
what's the distance to the lifts/cable car stations? Is there a shuttle around the area?
Dear vs777 As many other guests already replied to you the Schlosshotel is very central located. The Gornergrat station is just in front of the hotel, the Sunnegga station is about 7 - 10 minutes walk and to reach the Matterhorn Glacier Paradise station you can take a bus which stops just in front of the Gornergrat station. Also the reception desk will be glad to call a taxi for you. We would like to precise that our electric car is only available for arrival and departures and we are not allowed to make any transfers around the village. If you have any other questions please do not hesitate to contact us. Kind regards your Schlosshotel-Team
0 votes
Show all answers
Dear lisacU454RX Thank you very much for your question. First of all, we do not guarantee any of the style types and views. But if you ask for it we will try to fulfill your wish. Also, both types have rooms with or without Matterhorn view. On our homepage you can find pictures of both styles to see what you prefer. We would be happy to welcome you here at the Schlosshotel in one of our suites. All the best, your Schlosshotel-Team
0 votes
Show all answers
Hi are children (11 years of age) allowed into the pool area ? Thanks !
Zermatt is a small village and all the cable car base stations are from walking distance. You can't really get a transportation up to Matterhorn, other than Helicopter, but you can see it well from various locations, where the cable car or mountain train can take you. I think for visiting Matterhorn any hotel in Zermatt is as good as the other. This one offers very comfortable stay in a modern hotel with very nice rooms and great spa area.
1 vote
Show all answers
PreviousNext
12
"Rooms with balcony and Matterhorn view is my preferred."
"The 2nd or 3rd floors facing Gornegrat Train Station have better balconies and views than the 1st floor"
"Our room had a view of the Matterhorn. It was amazing to see the morning sun on the Eastern face."
"Apartments with service"
"Junior Suite"
PreviousNext
12345620
PRICE RANGE
US$227 - US$587 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
schlosshotel tenne zermattschlosshotel tenne hotel zermatt
FORMERLY KNOWN AS
Alex Schlosshotel
LOCATION
SwitzerlandSwiss AlpsCanton of ValaisZermatt
NUMBER OF ROOMS
48
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing