We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hotel Alpenhof

Save
Share
Traveller (363)
Room & Suite (595)
Storyboard
Overview
  • Excellent74%
  • Very good21%
  • Average3%
  • Poor1%
  • Terrible1%
Travellers talk about
“cigar room”(9 reviews)
“piano bar”(8 reviews)
“train station”(36 reviews)
AMENITIES
Free Wifi
Breakfast included
Pool
Restaurant
Room Service
Suites
Bar/Lounge
4 Star accommodation
All hotel details
Additional information
{"scriptFlags":null,"containerAttributes":null,"containerClass":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel"}}
Reviews (585)
Filter reviews
316 results
Traveller rating
232
68
11
3
2
Traveller type
Time of year
LanguageEnglish
More languages
232
68
11
3
2
Show reviews that mention
All reviewscigar roompiano bartrain stationoutdoor jacuzzismoking roomfree mini barsheep farmsister hotelpenthouse suitesunnega lifthalf boardspecial thankswonderful spahigh techexcellent hotelswiss winerecommend staying here
FilterEnglish
Updating list...
1 - 5 of 316 reviews
Reviewed 3 days ago

The hotel is a real meeting with Swiss and familiy tradition and offers almost everything a visitor might wish. Location is quiet, but centrally located. All merits go to the Julen familiy who stived to preserve the authentic for everything the hotel or the restaurant...More

Thank edijmarescu2
Response from Familie-Julen, Leiter Gästebetreuung at Hotel AlpenhofResponded 3 days ago

Dear edijmarescu2, Thank you so much for your great feedback. We are happy to read you have enjoyed the traditional and familiar atmosphere in our hotel. We look forward to welcome you for your next stay!

Reviewed 5 days ago

Just home from an 11 night stay at the Alpenhof, breakfast and dinner included. Service was top class, room was ideal, Matterhorn view, facilities were excellent. The standard of cleanliness was high, breakfast provided a big selection and Dinner was superb, 5 courses and prepared...More

Thank AIMcT
Response from Familie-Julen, Leiter Gästebetreuung at Hotel AlpenhofResponded 4 days ago

Dear AIMcT, Thank you very much for your feedback on TripAdvisor. We are happy to read you have enjoyed your 6th stay at the Hotel Alpenhof. We appreciate your compliments and I will share your review with our staff with great pleasure. Thank you for...More

Reviewed 2 weeks ago

Centrally located. Fabulous restaurant and wonderful breakfast. Cannot be outdone by the staff that is knowledgeable, friendly, and humorous. They made our stay complete! The view of the mountains was partially obstructed by other buildings from our room, but the ability to open the door...More

Thank 22getready
Reviewed 3 weeks ago via mobile

Stayed one night and had an awesome time. Loic at the front desk was friendly, accommodating, and truly professional. Ali at the bar made a good stay into something incredible. Talking with Ali was one of the most memorable parts of a month long trip...More

2  Thank Sammy P
Reviewed 4 weeks ago via mobile

I stayed here after finishing up Haute Route. A great, relaxing and welcoming place to stay with pool and Sauna. Ali at the bar and Loic at the front desk are both top blokes. Breakfast selection is top notch and a banana cake for tea...More

4  Thank Jayshil P
View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Free High Speed Internet (WiFi)
Breakfast included
Bar/Lounge
Spa
Hotel Amenities
Room Service
Pets Allowed ( Dog / Pet Friendly )
Breakfast included
Shuttle Bus Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Room amenities
Minibar
Things to do
Pool
Restaurant
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$224 - US$521 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Ski-In / Ski-Out Hotel in Zermatt
#15 Luxury Hotel in Zermatt
#19 Spa Hotel in Zermatt
#27 Romantic Hotel in Zermatt
#29 Family Hotel in Zermatt
Room types
Suites, Family Rooms
Details
Price range
US$224 - US$521 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Ski-In / Ski-Out Hotel in Zermatt
#15 Luxury Hotel in Zermatt
#19 Spa Hotel in Zermatt
#27 Romantic Hotel in Zermatt
#29 Family Hotel in Zermatt
Room types
Suites, Family Rooms
Add Photo Photos
Traveller (363)
Room & Suite (595)
Dining (135)
Pool & Beach (81)
Amenities (192)
Family and Play Areas (3)
Questions & Answers
Ask a question
SilverWales
26 June 2017|
AnswerShow all 2 answers
Response from Garry K | Reviewed this property |
We have never been to Zermatt in September but I would think that around 15 C is about right for mid September. Just rember the higher you go the colder it gets! Anyway if you stay in the Alpenhof or any of the families... More
0
Votes
AkneogTikna
29 May 2017|
AnswerShow all 2 answers
Response from Prato-Borni | Reviewed this property |
As far as i remember they have. And if a room should not be equipped I would sent a email to the hotel prior arriving and asking for preparing one on your room.
1
Vote
bcagarwalsrt
17 May 2017|
Answer
Response from Prato-Borni | Reviewed this property |
Hello Yes they have. And they serve also nice teas to the room. You will enjoy it
0
Votes
Google Translation
Room Tips
"Look for rooms facing the mountain."
Read review
"Get as high a room as possible and with a Matterhorn view"
Read review
"all rooms look nice"
Read review
"Room with a Matterhorn view"
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing