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Alpen Resort Hotel

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Guests1 room, 2 adults, 0 children
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* Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
Traveller (337)
Panoramas (39)
Room & Suite (336)
Certificate of Excellence


Certificate of Excellence
The Alpen Resort is a modern first class hotel with large and quiet rooms; most with a view of the Matterhorn. The hotel is close to the train station and only a 350 meters from the ski-lifts. We also have a outdoor tennis courts, a indoor swimming pools (30°C heated) and second smaller 35°C heated healthy salt water pool. The spa with a sauna, steambath and whirlpool is included too. We offer a complementary pickup service from the train station in Zermatt (7am - 9 pm). All guest rooms and public areas have free high speed WiFi internet.
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Property amenities
Free High Speed Internet (WiFi)
Room service
Fitness Centre with Gym / Workout Room
Breakfast included
Breakfast Available
Children Activities (Kid / Family Friendly)
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Public Wifi
Shuttle Bus Service
Tennis Court
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Room features
Family Rooms
Non-smoking rooms
Good to know
Great View
Hotel links
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Full view
92Great for walkers
Grade: 92 out of 100
36Restaurantswithin 0,5 km
6Attractionswithin 0,5 km
100Room tips
Traveller rating
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Popular mentions
Great location, 5minutes walk from a free bus stop /10 minutes n relax with view walk to central of Zermatt (train station, Gondola). Wake up every morning with the view of the Matterhorn. V sleep without half the curtain drawn so that w can enjoy the view from the bed. Highly
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The hotel is located at the edge of the town, but close to the ski-trains. Double room on the first floor in the main building was very comfortable and spacious. Plus it had a big terrace. Higher floors had balconies. Breakfast was above average. Staff was efficient and
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The hotel is situated in a great position, 5 mins on foot from the station. It is very central, but in a quieter area than many other hotels. The staff were extreemly helpful and very friendly, both at reception and everywhere else in the hotel. The room was spacious, very clean
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I stayed here with my partner for 3 nights during a trip around Switzerland and this was my favourite hotel by far. Our room had an amazing view of the Matterhorn, was big, with a balcony and was clean and modern. The breakfast and breakfast room was great and the pool
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Great hotel and amenities. We stayed in the so called budget rooms which were very spacious and clean. Walking distance to ski lifts and village centre. Friendly staff. Kids enjoyed play area and the spa was nice at the end of the day.
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Album Categories
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Photo provided by managementAlpen Resort Hotel
Guest room
Photo provided by managementAlpen Resort Hotel
Guest room
Photo provided by managementAlpen Resort Hotel
Guest room
The hotels are about 10mins walk apart depending on street conditions along the town's main drag (the Bahnhofstrasse). Ski pass prices for Dec 2018 are not out yet but were €330 or €378 if you want to ski into Italy. Suggest you wait till you arrive to buy because weather is unpredictable and the lifts to Italy are closed quite often.
0 votes
They are on the other end of town farthest from the lifts, but it's a small town.
1 vote
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Dear Cecilia Just tell our reception as early as possible (best would be during check-in) on which evenings you would like to eat in the town and we will find a solution for you and reward the evenings you eat not in our restaurant. As mentioned please let us know as soons as poosible so we could give your reserved table to somebody else. If there are any problems please ask for Mario Aufdenblatten, Hotel Manager, and refer to this tripadvisor answer. We are looking forward to welcome you in Zermatt and wish you a good time Your Best Western Plus Alpen Resort Hotel
1 vote
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Dear anthonyd. Just call us from the train station (0041 27 966 30 00) and we will come and pick you up in the next 10 minutes. If you decide to walk, it is a 5 minutes walk. From the train station just take the street to the left and follow it about 500 meters - then you should see us to your right. All the best and we are looking forward to welcome you. Your Alpen Resort Hotel Team
0 votes
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Is there parking onsite?
Dear Laurie. As the other Users here already told you: to take the train is the best and most convenient way to come to Zermatt. All cars have to be parked at Täsch - that's the village 10 minutes before Zermatt. Guest who book their stay direclty through our website/phone/email have the possibility to park for free behind our Sister Hotel, the Swiss Budget Alpenhotel in Täsch (opposite the train station). All other guests are recommended to park in the Matterhorn Terminal in Täsch - that's the very large parking building, you cannot miss. All the best and we are looking forward to welcome you soon. Your Alpen Resort Hotel Team
1 vote
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"Room 106, Great view of the Matterhorn."
"Double rooms in the main building with terrace or balcony are good."
"All rooms at Alpen Resort Hotel have a south-facing balcony with Matterhorn views or a garden terrace"
"If you have children, ask for a family room. Plenty of storage and room to spread out and relax."
"Worth paying for the view of the Matterhorn"
US$180 - US$365 (Based on Average Rates for a Standard Room)
best western alpen hotel zermattbest western zermattzermatt best western
SwitzerlandSwiss AlpsCanton of ValaisZermatt
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