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Best Western Hotel Butterfly

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Traveller (367)
Room & Suite (225)
Dining (67)
Overview
  • Excellent61%
  • Very good33%
  • Average4%
  • Poor1%
  • Terrible1%
Travellers talk about
AMENITIES
Free Wifi
Breakfast included
Non-Smoking Hotel
Restaurant
Free Shuttle or Taxi Services
Room Service
Family Rooms
3 Star accommodation
All hotel details
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Reviews (718)
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528 results
Traveller rating
334
161
22
6
5
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LanguageEnglish
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334
161
22
6
5
Show reviews that mention
All reviewsthe main streettrain stationcourse evening mealgood sizeexcellent locationconvenient locationset menuglacier expresscold meatsour room was spaciouswould definitely stay here againnice balconyelectric vehiclefew minutes walkrestaurant staffvisited zermattyour luggage
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1 - 5 of 528 reviews
Reviewed today via mobile

Very close to the train station . Helpful staff . Lovely complimentary afternoon tea and very good breakfast included . Nice room with flower potted balcony and a super shower . Unfortunately our trip to Zermatt was marred by cloud and rain but the hotel...More

Thank ajlip
Reviewed yesterday

Good room with coffee/tea making facilities, shared outside garden area and good bathroom. TV with good channel selection. Reception staff most helpful and only too happy to store our cases till the room was ready. Excellent breakfast included. Walking distance from railway station and just...More

Thank J0hnJill_15
Reviewed 4 days ago

Hotel was clean, No foul odors. Front desk staff were professional. Breakfast is great and the servers are very professional as well. Location is ideal. Very close to the train station and all the activities in Zermatt. Very good hotel for the price.

Thank bhargavipl
Reviewed 1 week ago

This was a lovely hotel, to go with the very charming village, there was a complimentary shuttle to and from the train station which was not very far away. Was close to plenty of eating places and within walking distance of some amazing sights. Our...More

Thank 228linda
Reviewed 1 week ago via mobile

My husband and I stayed at this hotel for three days. The hotel is very close to the train station and yet it is far from the noise. Our room was newly remodeled and very modern with a balcony. The receptionist was friendly and helpful...More

Thank Ces A
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Room Service
Restaurant
Bar/Lounge
Spa
Breakfast included
Hotel Amenities
Wheelchair Access
Room Service
Breakfast included
Dry Cleaning
Laundry Service
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Things to do
Restaurant
Bar/Lounge
Spa
Details
Price range
US$158 - US$272 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#35 Romantic Hotel in Zermatt
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$158 - US$272 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#35 Romantic Hotel in Zermatt
Room types
Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (367)
Room & Suite (225)
Dining (67)
Pool & Beach (1)
Business Centre & Event Rooms (7)
Questions & Answers
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Janet O
15 July 2018|
AnswerShow all 2 answers
Response from George F | Reviewed this property |
Sorry, don' t remember. What I can say is that most rooms are quiet.
0
Votes
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Zareen M
16 April 2018|
AnswerShow all 4 answers
Response from Frank S | Property representative |
Hi Zarten, Yes we do have a kettle in all rooms! Sunny greetings Frank BW Hotel Butterfly
0
Votes
Google Translation
Janet B
15 January 2018|
AnswerShow all 4 answers
Response from Aditi K | Reviewed this property |
Not sure if the air conditioning but there are elevators for all rooms
0
Votes
Room Tips
"First floor with outside garden area."
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"All rooms looked good as long as you get a room with a balcony"
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"ask for rooms which have a view of Matterhorn"
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"Ask for view of mountains."
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