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Hotel Firefly

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Traveller (234)
Room & Suite (232)
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Overview
  • Excellent95%
  • Very good4%
  • Average1%
  • Poor0%
  • Terrible0%
Travellers talk about
“apple tv”(9 reviews)
“larger suite”(4 reviews)
AMENITIES
Free Wifi
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Room Service
Suites
4 Star accommodation
All hotel details
Additional information
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Reviews (567)
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236 results
Traveller rating
217
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LanguageEnglish
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217
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All reviewsbreakfast is servedapple tvlarger suiteliving roomperfect barfull kitchenmemory foamwell equipped gymdaily breakfastamazing spastainless steelwonderful hotelhotel barstylish hotelrooms are beautifulhotel serviceevery morning
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1 - 5 of 236 reviews
Reviewed today

We went for a 2 night stay, and enjoyed it so much, we extended it one more night. They were even able to let us keep the same room. There were some repairs going on on the roof, but hours were reasonable, and not too...More

Thank Douglas M
Reviewed 3 days ago via mobile

We are a family of six (15 and 11 year old twins) and spent 5 days @ Firefly August 2018. I have so much to rave about. The decor is SO cool - you can just walk around and look and see something new and...More

Thank canterfam
Response from FireflyZermatt, Inhaber at Hotel FireflyResponded today

Dear family Canter, Thank you so much for your kind words! It was a pleasure to having you with us. We always give our best for the well-being of our guests and it's nice to hear how much enjoyed our effort. Your always welcome again...More

Reviewed 2 weeks ago via mobile

We chose this hotel as we wanted a three bedroom suite. I was so glad that we did. When you arrive at the train station you can call the hotel and they come straight away to pick you up! I was surprised to see our...More

Thank loverofred
Response from FireflyZermatt, Leiter Front Office at Hotel FireflyResponded 1 week ago

Dear Loverofred Thank you that you stayed at the Firefly, it was a pleasure to have you with us. We hope to welcome you in Winter again and show you the lovely snowy village. We wish all the best for you!

Reviewed 3 weeks ago via mobile

Me and my family stayed in this hotel in Zermatt . We booked a delexue suite and our stay was far above our expectations. The staff were very very polite and welcoming.The room was huge with a living room (with 2 beds) a bedroom ,...More

Thank Devansh K
Response from FireflyZermatt, Leiter Front Office at Hotel FireflyResponded 1 week ago

Dear Devansh K Thank you for this lovely words. It was a pleasure to welcome you at the Firefly****S We are looking froward to welcome you again in Zermatt and make your stay unforgettable.

Reviewed 3 weeks ago via mobile

We have stayed in Zermatt a few times in winter but this was our first time in summer, and first time at the Firefly. We absolutely loved the hotel and Zermatt in summer! The location of the hotel in perfect for winter or summer, less...More

Thank Miss_Day99
Response from FireflyZermatt, Receptionistin at Hotel FireflyResponded 1 week ago

Dear Miss_Day99 Thank you so much for this fantastic review, we are absolutely delighted to read how much you enjoyed your stay in our hotel and in Zermatt and how much you appreciate our effort. It would be a pleasure to welcome you again in...More

View more reviews
About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Room Service
Bar/Lounge
Spa
Breakfast included
Hotel Amenities
Shuttle Bus Service
Room Service
Wheelchair Access
Pets Allowed ( Dog / Pet Friendly )
Breakfast included
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$248 - US$825 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Family Hotel in Zermatt
#1 Luxury Hotel in Zermatt
#2 Business Hotel in Zermatt
#3 Ski-In / Ski-Out Hotel in Zermatt
#3 Spa Hotel in Zermatt
#17 Romantic Hotel in Zermatt
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$248 - US$825 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Family Hotel in Zermatt
#1 Luxury Hotel in Zermatt
#2 Business Hotel in Zermatt
#3 Ski-In / Ski-Out Hotel in Zermatt
#3 Spa Hotel in Zermatt
#17 Romantic Hotel in Zermatt
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (234)
Room & Suite (232)
Dining (38)
Pool & Beach (32)
Amenities (31)
Questions & Answers
Ask a question
Mercedes0
29 October 2017|
AnswerShow all 2 answers
Response from TrueReviewsByMe | Reviewed this property |
Yes, about a 5min walk to the Furi lift which gets you to the klein Matterhorn, Italy and anywhere else in the resort. The sunegga lift is about a 5min drive or 15min walk from the hotel so we rarely enter the slopes from... More
0
Votes
guggsy123
13 October 2017|
Answer
Response from TrueReviewsByMe | Reviewed this property |
Im not sure (we've always booked right through the hotel) but if you give them a call or shoot them an email I'm sure they will help you with that :)
0
Votes
47suzyp
2 March 2017|
Answer
Response from FireflyZermatt | Property representative |
Dear Suzy Thank you for your inquiry. The weather in Zermatt is sunny and pleasant all year round with the exception of May and early June when it rains a lot and it gets quite foggy. Yes, skiing is possible all year... More
1
Vote
Google Translation
Room Tips
"The family panorama has views of the Matterhorn, but are along the street."
Read review
"Rooms in front of the hotel (facing the river) and higher floors have views. First floors not so much."
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"Suite #40 has the best views / just under the roof"
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"This is a small hotel. Rooms are all very well described on the web-site so you can not go wrong."
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