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Holiday Inn Bern - Westside, an IHG hotel

Riedbachstrasse 96 Westside Shopping- und Erlebniscenter, Bern 3027 Switzerland
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Traveller (283)
Room & Suite (125)
Videos (1)

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About

#9 of 32 hotels in Bern
Location
Cleanliness
Service
Value
With conference infrastructure, shopping mall and multiplex cinema, adventure water park complex with fitness center and spa, set in a unique architectural environment created by world renowned architect Daniel Liebeskind. This modern Hotel was built in 2008 and is with its 144 guest rooms and 11 meeting rooms part of the Westside Center Bern. The new urban destination on the outskirts of Bern. The hotel is easily accessible by public transports and by car.
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Property amenities
Electric vehicle charging station
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Water park
Water park offsite
Indoor play area for children
Paid private parking on-site
Car park
Wifi
Hot bath
Lazy river
Pool / beach towels
Swimming pool toys
Pool with view
Adult pool
Indoor pool
Outdoor pool
Shallow end in pool
Fitness / spa changing rooms
Fitness classes
Personal trainer
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Kid-friendly buffet
Kids' meals
Outdoor dining area
Snack bar
Special diet menus
Wine / champagne
Vending machine
Waterslide
Board games / puzzles
Kids club
Kids pool
Pets Allowed ( Dog / Pet Friendly )
Car hire
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
Spa
Body wrap
Facial treatments
Full body massage
Hammam
Hand massage
Head massage
Massage
Neck massage
Steam room
Baggage storage
Concierge
Convenience store
Currency exchange
Newspaper
Non-smoking hotel
Outdoor furniture
Shops
ATM on site
First aid kit
Infirmary
Umbrella
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
Ironing service
Shoeshine
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Soundproof rooms
Bathrobes
Interconnected rooms available
Room service
Safe
Telephone
Wardrobe / wardrobe
Clothes rack
Iron
Laptop safe
Private bathrooms
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Mountain view
City view
Non-smoking rooms
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
Modern
Business
Languages Spoken
English, French, Spanish, German and 1 more
Hotel links
Special Offer:Book Direct & Save with IHG One Rewards

Location

Riedbachstrasse 96 Westside Shopping- und Erlebniscenter, Bern 3027 Switzerland
Name/address in local language
Holiday Inn Bern - Westside, an IHG hotel
677Reviews7Q+A60Room tips
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aegerter2024 wrote a review 15 Mar
Zurich, Switzerland1 contribution
Good place if you are travelling through or have business to do in Bern and the surrounding area. You can easily get to Bern by public transport without traffic jams. After work there is still the possibility to end the day with a workout in the gym, sauna, steam bath in the Bernaqua (which is included in the hotel price)
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Review collected in partnership with this hotel
Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Eric Ahrend, Inhaber at Holiday Inn Bern - Westside, an IHG hotel
Responded 3 days ago
Dear Mr. Aegerter Thank you that you have taken the time to share your impressions with us. We are very pleased that you enjoyed our home stay and thank you for your feedback. If you lead your trip back, we are looking forward to welcoming you again. Kind regards Eric Ahrend General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Lancs22 wrote a review Jun 2023
Lancashire139 contributions103 helpful votes
Hotel's Favourite
Room clean, quite small but more than adequate. Breakfast area well presented and staff extremely friendly. Not cheap at 25CHF. Quiet hotel attached to a shopping mall. Public transport was outstanding, free pass to use trains/trams in City and a stop for both directly outside the hotel. Couldn't have been easier to travel around. Very good hotel for a stay in Bern and no problem recommending it.
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Date of stay: May 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Eric Ahrend, Geschäftsführer at Holiday Inn Bern - Westside, an IHG hotel
Responded 07 Jun 2023
Dear Lancs22 We are delighted about your positive impressions and thank you for your great review! It’s a pleasure to read that you felt comfortable with us and enjoyed your time at our hotel. We would be very happy to welcome you again as our guest during your next stay in Bern and wish you all the best! Kind regards Your team from Holiday Inn Bern Westside
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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257abhishek wrote a review Feb 2024
1 contribution
Had a very nice stay, overall staff is very helpful and nice. Specifically i would like to highlight the breakfast which was delight to my stay, needn't had to worry about it. Also, if you forget any toiletries they will provide you with.
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Review collected in partnership with this hotel
Date of stay: February 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Eric Ahrend, Inhaber at Holiday Inn Bern - Westside, an IHG hotel
Responded 5 weeks ago
Dear 257abjishek Thank you for taking the time to share your great review with us and other guests. We are very happy to read that you had a good experience at the Hotel. Your positive feedback is a great motivation for the entire team. Thank you very much! We are looking forward to welcoming you again. Best regards Eric Ahrend General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Bogdan L wrote a review Feb 2024
Bern, Switzerland55 contributions22 helpful votes
Hotel was over-booked and despite my highest loyalty status my request for an accomodation was rejected. But then 10 days before my intended stay I got a call from the reception asking if I am still interested to stay on my desired date. I confirmed and was rewarded even with the superior room of my preferred sort. Impressive attentiveness. Thank you.
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Review collected in partnership with this hotel
Date of stay: January 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Eric Ahrend, Inhaber at Holiday Inn Bern - Westside, an IHG hotel
Responded 03 Feb 2024
Dear Mr. Lent Thank you very much for your positive review! We are very happy that you enjoyed your stay with us and that our team was able to afford you a pleasant and memorable time/stay. We are looking forward to welcoming you back soon. Best regards Eric Ahrend General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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larissa88977 wrote a review Feb 2024
1 contribution
Fantastic hotel. Good breakfast, even packed my husband a breakfast box as on the last day he had to leave extra early. Lovely room, very clean and the bed was extremely comfortable with a good night sleep guaranteed. And I was 8,5 months pregnant at my stay. Which usually means discomfort. And loved that we had 3 hours access for each day at the Bernaqua. Convenient location too. They provide you with towels for swimming too so you don't have to bring your own or use the room ones. Would definitely stay again .
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Review collected in partnership with this hotel
Date of stay: January 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Eric Ahrend, Inhaber at Holiday Inn Bern - Westside, an IHG hotel
Responded 02 Feb 2024
Dear Larissa Thank you that you have taken the time to share your impressions with us. We are very pleased that you enjoyed our home stay and thank you for your feedback. If you lead your trip back, we are looking forward to welcoming you again. Kind regards Eric Ahrend General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Susi80 wrote a review Jan 2024
Bracknell, United Kingdom8 contributions
I had a very nice stay at the hotel. I had booked a premium room which showed a Nespresso coffee machine on the site, but when I was given the room this wasn't included. Nevertheless I was then upgraded to an executive room (which strangely isn't available on the website) and had my coffee. The room was very good, amazing view, large and very clean and even the TV had a very good choice of english channels. It's fantastic that you get 3 hours of free entry to the Bernaqua and the Bern travel ticket for free as well. It's very quick and easy to get into town and I would stay here again. BTW breakfast was very good too.
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Review collected in partnership with this hotel
Date of stay: January 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Eric Ahrend, Inhaber at Holiday Inn Bern - Westside, an IHG hotel
Responded 26 Jan 2024
Dear Susi Thank you for taking the time to share your great review with us and other guests. We are very happy to read that you had a good experience at the Hotel. Your positive feedback is a great motivation for the entire team. Thank you very much! We are looking forward to welcoming you again. Kind regards Eric Ahrend General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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simon c wrote a review Jan 2024
Gloucester, United Kingdom201 contributions89 helpful votes
Good business hotel and good if you want to shop. Easy to find and park. Nicely decorated hotel. Good quality and really clean rooms. Front desk staff welcoming and friendly. Out of the city but I believe bern centre is only 12 mins by train. Would stay again for sure.
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Date of stay: January 2024Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Eric Ahrend, Inhaber at Holiday Inn Bern - Westside, an IHG hotel
Responded 10 Jan 2024
Dear 410simonc thank you for taking the time to share your positive/ excellent feedback about your stay with us. We are very happy that our hotel met your expectations and you enjoyed the stay. We hope you will visit us soon again. Best regards Eric Ahrend General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Elodistar74 wrote a review Dec 2023
London, United Kingdom41 contributions19 helpful votes
It‘s really isn‘t the place for such a special night. Lot of people stayed at the hotel to celebrate. The lobby was full. However, the hotel and staff made absolutely nothing to welcome the new year: no count down, no cheering, no wishing happy new year, etc. A a restaurant told me, he just wanted to go home. It could have been any other night of the year, the hotel just didn’t care about giving a special touch. Some guests tried to do something for their but overall it was a terrible start to the year. I made the comment to the man at reception. The reply: their management is doing nothing for them either and they are stuck there working. He even found it laughable that I would have such expectations and was talking about it with the other staff loud enough for me to hear. I did have the impression that the restaurant was under staff and the restaurant manager was always running on her feet ( a star for her) . Furthermore, the cleaners always came around 16-17:00 when we were back in the room to rest ( not enough cleaning staff ?). Consequently, two nights and 3 days with no room cleaning. I know this hotel sells new year packages. Honestly, don’t bother. In addition to the lack of ambiance the New Year’s eve meal was served cold, the beef was tough and tasteless
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Date of stay: December 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Eric Ahrend, Inhaber at Holiday Inn Bern - Westside, an IHG hotel
Responded 01 Jan 2024
Dear Sir Thank you for your review and for choosing our hotel for your stay in Bern. Unfortunately, we cannot fully understand your feedback and are wondering where the misunderstanding might have occurred. We offered dinner in our restaurant on New Year's Eve and not a New Year's Eve celebration. We communicated this from the beginning and have celebrated it this way for years. We have received a lot of positive feedback from our guests and are therefore pleased about it. We're sorry if you expected something different, but we were always available to answer any questions in advance. Regarding the food, I would like to thank you for your comment and would be happy to take a look at our kitchen and see what could be the problem. With kind regards Eric Ahrend General Manager ​
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Barb3333 wrote a review Dec 2023
Atlanta, Georgia20 contributions5 helpful votes
Great location! Hotel was very clean, breakfast was good, staff were very helpful and friendly. Rooms were a bit small and the mattress was too firm (did not sleep well). Being next to train station was very helpful! Good restaurants close by.
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Review collected in partnership with this hotel
Date of stay: December 2023
Value
Rooms
Location
Cleanliness
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Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Eric Ahrend, Inhaber at Holiday Inn Bern - Westside, an IHG hotel
Responded 24 Dec 2023
Dear Barb333 Thank you for taking the time to share your great review with us and other guests. We are very happy to read that you had a good experience at the Hotel. Your positive feedback is a great motivation for the entire team. Thank you very much! We are looking forward to welcoming you again. Kind regards Eric Ahrend General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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sebastienberra wrote a review Dec 2023
1 contribution
Good with a 3 hours bernaqua pass included in the room. The room was small but nice, we had a good dinner and perfect breakfast. Children dont pay the meals if the parents eat in house. Then all the team was great as well.
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Review collected in partnership with this hotel
Date of stay: November 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Eric Ahrend, Inhaber at Holiday Inn Bern - Westside, an IHG hotel
Responded 01 Dec 2023
Dear Sebastien Thank you that you have taken the time to share your impressions with us. We are very pleased that you enjoyed our home stay and thank you for your feedback. If you lead your trip back, we are looking forward to welcoming you again. Kind regards Eric Ahrend General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
R 3,000 - R 3,981 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn bern-westside hotel bern
LOCATION
SwitzerlandCanton of BernBern Mittelland DistrictBern
NUMBER OF ROOMS
144
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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HOLIDAY INN BERN - WESTSIDE, AN IHG HOTEL - Now R 3 377 (Was R̶ ̶3̶ ̶8̶4̶9̶) - UPDATED 2024 Reviews & Price Comparison (Switzerland) - Tripadvisor

Frequently Asked Questions about Holiday Inn Bern - Westside, an IHG hotel
Which popular attractions are close to Holiday Inn Bern - Westside, an IHG hotel?
Nearby attractions include Bernaqua | Water Park | Fitness | Wellness (0.1 km) and Shopping Und Erlebniscenter Westside (0.03 km).
What are some of the property amenities at Holiday Inn Bern - Westside, an IHG hotel?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Holiday Inn Bern - Westside, an IHG hotel?
Top room amenities include air conditioning, a flat screen TV, and blackout curtains.
What food & drink options are available at Holiday Inn Bern - Westside, an IHG hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Holiday Inn Bern - Westside, an IHG hotel?
Yes, a parking garage, paid private parking on-site, and secured parking are available to guests.
What are some restaurants close to Holiday Inn Bern - Westside, an IHG hotel?
Conveniently located restaurants include Piazza Ristorante Pizzeria, Starbucks, and Brasserie Bits & Bites.
Are there opportunities to exercise at Holiday Inn Bern - Westside, an IHG hotel?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Are any cleaning services offered at Holiday Inn Bern - Westside, an IHG hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Holiday Inn Bern - Westside, an IHG hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Holiday Inn Bern - Westside, an IHG hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Holiday Inn Bern - Westside, an IHG hotel?
The staff speaks multiple languages, including English, Spanish, French, German, and Italian.