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Hotel San Marco

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Traveller (80)
Room & Suite (20)
Dining (6)
Overview
  • Excellent49%
  • Very good41%
  • Average8%
  • Poor1%
  • Terrible1%
Travellers talk about
“old town”(18 reviews)
“modern hotel”(8 reviews)
“short walk”(14 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Room Service
3 Star Hotel
All hotel details
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Rooms
29 Jul30 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (481)
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191 results
Traveller rating
106
65
15
5
0
Traveller type
Time of year
LanguageEnglish
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106
65
15
5
0
Show reviews that mention
All reviewsold townmodern hotelshort walkpool areawalled cityreasonable sizehot and cold foodplenty of free parkingexcellent showernice poolstar hotelexcellent hotelbreakfast was includedair conditioningstayed for two nightsnice staybooked this hotel
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1 - 5 of 191 reviews
Reviewed 10 May 2018 via mobile

Arrived late at night, friendly met an super nice receptionist who opend the bar for us at night. Nice modern rooms, smaal details, door knob, Bath knob, lamps, etc makes this hotel a great expirience. Delicious Breakfast and super service from the waiters gives you...More

Thank TrysilKnutsen
Response from HotelSanMarcoLu, Responsabile relazioni pubbliche at Hotel San MarcoResponded 11 May 2018

And we would love to meet you soon again at Hotel San Marco! Thank you for your "super" kind review! Margherita Marketing & Communication

Reviewed 1 May 2018

Just returned from a seven night stay. The hotel Managers were definitely some of the best we have come across and were extremely helpful taking time to give good advice on places to visit and eating establishments. Stayed in the annex with spacious balcony which...More

Thank EricMo24
Response from HotelSanMarcoLu, Responsabile relazioni pubbliche at Hotel San MarcoResponded 3 May 2018

Dear Guest, we appreciate so much your detailed review and advices. There are things that we can improve (e.g. body lotion for guests) but unfortunately we can't do anything to avoid impolite behaviours of impolite people. We hope next time will go better! Come back...More

Reviewed 2 December 2017 via mobile

A colleague recommended staying here for a recent business trip. Although, I didn't spend a lot of time in the room, I enjoyed my stay very much. The staff was very pleasant and helpful (even helped with translations). The accomedations were very cozy and fit...More

Thank Maxwell H
Response from HotelSanMarcoLu, Responsabile relazioni pubbliche at Hotel San MarcoResponded 5 December 2017

Dear Guest, thank you for your feedback. We hope you can come back again soon, Margherita Division Marketing and Communication

Reviewed 1 November 2017

Although they were booked out due to a Rolling Stones Concert, the Manager was extremely helpful getting us accommodation when we were stranded at night. He allowed us to use the internet, did a booking for us as our Italian is limited and pointed us...More

1  Thank kiwimary
Response from HotelSanMarcoLu, Responsabile relazioni pubbliche at Hotel San MarcoResponded 7 November 2017

Dear Guest, thank you for you're kind feed back... so, we are waiting for you next time you'll be in Lucca! Best regards, Margherita Dep. Marketing and Communication

Reviewed 30 October 2017

Okay, I will be one of the first to admit that I prefer 4 star and 5 star hotels but a friend of mine had recommended this hotel so I decided to give it a go, with an open mind. It started with the towels...More

Thank JimboBerlin
View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Room Service
Bar/Lounge
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Room Service
Wheelchair Access
Pets Allowed ( Dog / Pet Friendly )
Breakfast included
Dry Cleaning
Laundry Service
Concierge
Babysitting
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Bar/Lounge
Outdoor pool
Details
Price range
US$126 - US$210 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Business Hotel in Lucca
#12 Romantic Hotel in Lucca
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$126 - US$210 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Business Hotel in Lucca
#12 Romantic Hotel in Lucca
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (80)
Room & Suite (20)
Dining (6)
Pool & Beach (5)
Questions & Answers
Ask a question
889George_
12 June 2017|
Answer
Response from HotelSanMarcoLu | Property representative |
Dear Guest, yes, in your room there will be hairdryer and a little fridge.
0
Votes
Google Translation
srf4
24 May 2017|
AnswerShow all 2 answers
Response from HotelSanMarcoLu | Property representative |
Dear Guest, it depends on the number of hours you rent the bicycle.
0
Votes
Google Translation
nancyjo76
1 May 2017|
Answer
Response from HotelSanMarcoLu | Property representative |
Dear Guest, for sure we can arrange it. The price will be 70 euros and we just need your landing time and flight number. Please, confirm these information via email (info) Best, Margherita
0
Votes
Google Translation
Room Tips
"If you want a balcony you will need to choose a room in the annex for which we had to pay a supplement and..."
Read review
"Our room was adequate and quiet."
Read review
"Ask to overlook the garden"
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"All rooms are excellent"
Read review
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