We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All reviewsold townmodern hotelshort walkpool areawalled cityreasonable sizehot and cold foodplenty of free parkingexcellent showernice poolstar hotelexcellent hotelbreakfast was includedair conditioningstayed for two nightsnice staybooked this hotel
Arrived late at night, friendly met an super nice receptionist who opend the bar for us at night. Nice modern rooms, smaal details, door knob, Bath knob, lamps, etc makes this hotel a great expirience. Delicious Breakfast and super service from the waiters gives you...More
Response from HotelSanMarcoLu, Responsabile relazioni pubbliche at Hotel San MarcoResponded 11 May 2018
And we would love to meet you soon again at Hotel San Marco!
Thank you for your "super" kind review!
Marketing & Communication
Just returned from a seven night stay. The hotel Managers were definitely some of the best we have come across and were extremely helpful taking time to give good advice on places to visit and eating establishments.
Stayed in the annex with spacious balcony which...More
Response from HotelSanMarcoLu, Responsabile relazioni pubbliche at Hotel San MarcoResponded 3 May 2018
we appreciate so much your detailed review and advices.
There are things that we can improve (e.g. body lotion for guests) but unfortunately we can't do anything to avoid impolite behaviours of impolite people.
We hope next time will go better!
A colleague recommended staying here for a recent business trip. Although, I didn't spend a lot of time in the room, I enjoyed my stay very much. The staff was very pleasant and helpful (even helped with translations). The accomedations were very cozy and fit...More
Thank Maxwell H
Response from HotelSanMarcoLu, Responsabile relazioni pubbliche at Hotel San MarcoResponded 5 December 2017
thank you for your feedback.
We hope you can come back again soon,
Division Marketing and Communication
Although they were booked out due to a Rolling Stones Concert, the Manager was extremely helpful getting us accommodation when we were stranded at night. He allowed us to use the internet, did a booking for us as our Italian is limited and pointed us...More
1 Thank kiwimary
Response from HotelSanMarcoLu, Responsabile relazioni pubbliche at Hotel San MarcoResponded 7 November 2017
thank you for you're kind feed back... so, we are waiting for you next time you'll be in Lucca!
Dep. Marketing and Communication
Okay, I will be one of the first to admit that I prefer 4 star and 5 star hotels but a friend of mine had recommended this hotel so I decided to give it a go, with an open mind. It started with the towels...More