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Novella Italy

Traveller (11)
Room & Suite (6)
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  • Excellent7%
  • Very good24%
  • Average31%
  • Poor16%
  • Terrible22%
16 Aug 2017
“Not recommended”
6 Mar 2017
“Noisy, untidy, cold”
Free Wifi
Non-Smoking Rooms
Airport Transportation
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Reviews (53)
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1 - 5 of 18 reviews
Reviewed 16 August 2017 via mobile

When we got there, we found out she had overbooked, so we had to go to another place, that was first fine by us. But we had paid for room and breakfast, and this new place had no breakfast. No refund, because she thought we...More

Thank Anu P
Reviewed 6 March 2017 via mobile

The experience was... surprising. I booked and paid for a room at Sweet Florence that i never had the chance to see because when i arrived, i called the property number and a man told us to wait 10mins. A lady came and took us...More

Thank Flavia M
Reviewed 24 January 2017

This place looks nothing like the photos I saw on the booking site. It’s old and neglected and also a bit tricky to find! Electricity in our room was dodgy as the sockets didn’t work at all when the light was off. Something I’ve never...More

Thank Ania Z
Reviewed 21 January 2017 via mobile

This place is in 3rd floor of apartment building. They gave us simple breakfast with juice, coffee/tea. We stayed there only one night and nothing special about this place except close to train station.

Thank sherlyberibi
Reviewed 2 October 2016

Avoid!! We had booked for 5 nights. Room located in separate building - out of sight, out of mind. Clearly we had been double-booked. Shared bathroom with 2 other rooms, pathetic 'breakfast' with no cutlery provided. No air-con, bathroom not cleaned - floor was disgusting,...More

Thank Freya G
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Top amenities
Free High Speed Internet (WiFi)
Price range
US$40 - US$82 (Based on Average Rates for a Standard Room)
Number of rooms
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Italy > Tuscany > Province of Florence > Florence > Santa Maria Novella
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Traveller (11)
Room & Suite (6)
Santa Maria Novella
Santa Maria Novella train station welcomes the
majority of the people arriving in Florence, which
might explain the hectic pace. Commuters and tourists
come across the constant hustle and bustle of the
station before exiting, taking a few steps and
stopping amazed in Piazza di Santa Maria Novella. It
is impossible not to admire the the square, housing
one of the most charming basilicas in Florence. The
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Room Tips
"Look for the small dots on the mattress."
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"rooms 1-4 i was in room 4,nice room. one of rooms has old fireplace in it and large bed."
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