NH Firenze
Traveller (586)
Panorama of the Junior Suite at the NH Firenze
360
Panoramas (7)
NH Firenze
Videos (1)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.

View prices for your travel dates

Contact accommodation for availability.
There are similar hotels available.
View all
Did you already book this hotel?

About

4.5
#110 of 421 hotels in Florence
4.1 of 5 bubbles
Location
4.5 of 5 bubbles
Cleanliness
4.3 of 5 bubbles
Service
4.1 of 5 bubbles
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Of all the hotels in Florence, none offer easier access to the heart of this historic city than the NH Firenze. Art and architecture, past and present, culture and commerce all merge seamlessly into each other in this birthplace of the Italian Renaissance.
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Free breakfast
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Business Centre with Internet Access
Conference facilities
Parking
Wifi
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Banquet room
Meeting rooms
Rooftop terrace
24-hour security
Baggage storage
Concierge
Non-smoking hotel
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Room features
Allergy-free room
Soundproof rooms
Air conditioning
Desk
Housekeeping
Private balcony
Minibar
Flatscreen TV
Room service
Safe
Refrigerator
Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
4.0 of 5 stars
HOTEL STYLE
Park View
River View
Languages Spoken
English, French, Spanish, German and 1 more
Hotel links
Special Offer:GET EXTRA BENEFITS!

Location

Piazza Vittorio Veneto 4, 50123, Florence Italy
Name/address in local language
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 94 out of 100
94
Peretola Airport
Gal Galilei Airport
68.7 km
See all flights
Porta al Prato-Leopolda Parco della musica
4 minFlorence Tramway Network
4.5
4.5 of 5 bubbles1,857 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
Powered by AI

NH Firenze enjoys a prime location lauded by visitors for its closeness to popular attractions and shopping, while providing a tranquil retreat. The hotel boasts commendable cleanliness with well-kept rooms and facilities. Travelers have mixed feelings about the rooms, noting their cleanliness and comfort, but some find them lacking in size and brightness, with occasional maintenance issues. While the rooftop pool and diverse breakfast options receive appreciation, the pool's size has been criticized. Opinions on service are divided; guests praise the staff's professionalism but express concerns over slow service at the rooftop and during check-out.
Location
Convenient
Atmosphere
Charming
Rooms
Comfortable
Value
Expensive
Cleanliness
Meticulous
Service
Inconsistent
Amenities
Satisfactory

Was this helpful?
Tripadvisor is not responsible for this summary or the opinions in it. For more information, please read the traveller reviews and learn more about how the site works.
1,857Review32Q+A76Room tips
Traveller rating
  • 991
  • 622
  • 148
  • 57
  • 39
Time of year
Traveller type
Language
Selected filters
  • Filter
  • English
Popular mentions
Sort by:
Detailed Reviews
Igor wrote a review Feb 2020
Chisinau, Moldova
5.0 of 5 bubbles
Travel to Florence on business 2 or 3 times a year and will certainly stay at this hotel. In addition, several times stayed here with my family. The hotel is very well located, 15 minutes walk from Plazza della Signoria and 10 minutes by taxi to the train station. Feel the freshness coming from the Po River and on the way to the centre visit Chiesa di San Salvatore in Ognissanti.
The hotel belongs to the NH chain and this is immediately felt in all standards. Recently, new rooms have been fully refurnished and some rooms have fantastic views of the Po River and the left bank. We usually make reservations through booking.com or directly through the NH website. The reception is the charming Nadine, Gracia, Dolores and their colleagues who are always ready to help in the usual matters that tourists have: city routes and attractions, restaurant reservations, taxi calls and much more. On my last check in my room was upgraded and I was very grateful for that. I also got welcome gift - fruits and cantucci. The room was cleaned and soap, shampoo, cream, towels were changed every day. This room has a balcony and fantastic view.
Breakfast is always very tasty, several types of sausages and cheeses, yogurt, fried eggs, a lot of delicious pastries and the same delicious coffee. You can order lunch or dinner.
Saturday, 02.16.20. the hotel hosted medical congress participants and the hotel had quite a lot of people. The hotel staff and its senior manager did everything to make all hotel guests equally comfortable.
And, of course, very good value for money. We are going to Florence again in late April-early May and have already made a room reservation at this hotel.
Read more
Date of stay: February 2020
5.0 of 5 bubblesRooms
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from NH-hotels-Firenze, Responsabile relazioni pubbliche at NH Firenze
Responded 12 Apr 2020
Dear Guest, Thank you very much for your excellent comment regarding our NH Hotel and also for taking time to share it with all TripAdvisor users... It's a pleasure for us to meet our guests' expectations several times, and to read that you liked our location, room and all our hotel services. I will personally share your amazing review with all our Team! We hope to Welcome you back in our NH Firenze, during your next visit in Florence, and I stay at your entire disposal for everything you may need in NH Hotel Group. Best regards, Nadine NH Firenze
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Erik v wrote a review Oct 2021
Alkmaar
4.0 of 5 bubbles
Best thing about this hotel is the staff. The hotel seems be to very well managed with very friendly and cooperative staff everywhere, definitely a big plus. Superior room was not bad, large bathroom, comfortable bed, but a bit boring and bland in design. And for a Superior Room at that price level I expect some complimentary water and possibility to make some coffee/tea in the room, and/or a better stocked minibar. Breakfast also staff was great, but quite Italian with an emphasis on sweet bread rolls. I was hoping for some more warm options and fried eggs.
Read more
Date of stay: October 2021
3.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
A lot to digest? Read an AI-generated summary of recent traveller reviews.
Mike S wrote a review Sept 2020
Winkel, Switzerland
4.0 of 5 bubbles
We booked the NH Firenze Anglo American and up on arrival we where informed, that the hotel is closed and they sent an email with the “new Address” (NH Firenze) [reason for “only” 4 stars]. Arrived at NH Firenze, all was good and we received and nice & clean room.
Breakfast was good, but very crowded.
Read more
Date of stay: September 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Tracee G wrote a review Mar 2020
Evansville, Indiana
5.0 of 5 bubbles
A little bit away from the center of Florence but an easy walk down the river. Very nice staff and our room was just right for us, plenty of room with a large bathroom. We especially enjoyed our evening drink at the bar and loved the bartender Melody, she was informative, friendly and a joy to talk with. We only had breakfast here but they had a nice selection and the dining’s room was spacious.
Read more
Date of stay: February 2020
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from NH-hotels-Firenze, Responsabile relazioni pubbliche at NH Firenze
Responded 12 Apr 2020
Dear Tracee, We would like to extend our gratitude for taking the time to share your experience at the NH Firenze on TripAdvisor! We are very pleased to know that your stay with us was pleased... and it's great to know that you felt well taken care of by all members of our team, especially from our bartender Melody! Will be a real pleasure for all of us, to Welcome you back soon. Our Best Wishes, Nadine NH Firenze
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Jeffrey K wrote a review Jun 2023
Providence, United States
3.0 of 5 bubbles
Rooms were very small and the light switches were very confusing and some did not work. The hotel was nice and the front desk was very attentive to our needs, ( group of 27). The rooftop bar and restaurant was poorly run and service was awful with management simply walking around and not helping by clearing tables and making sure orders were filled on time. 20 minutes for a glass of wine or a beer is unnecessary.
Read more
Date of stay: June 2023
4.0 of 5 bubblesValue
4.0 of 5 bubblesLocation
3.0 of 5 bubblesService
Trip type: Travelled as a couple
Room Tip: Go to the bar on the roof and get your own drink as service is awful.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ironmenonwoodenships wrote a review Aug 2022
Park City, Utah
5.0 of 5 bubbles
Nice rooms, fantastic service, great location. Breakfast was wonderful. Stayed as a family of four with two rooms. I would stay again and again. The front desk rents out scooters (with locks) which was extremely beneficial to getting around city center. Staff is friendly and helpful and patient to Americans.
Read more
Date of stay: May 2022Trip type: Travelled with family
Room Tip: A good walk from the train station. Bus is recommended.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sara Hubaishy wrote a review Sept 2020
Florence, Italy
5.0 of 5 bubbles
I was staying at NH Firenze, and there’s not enough words I could say about how great my experience was.
Their whole staff is so welcoming and friendly, really unbeatable hospitality!
It was more warming than a 6 star hotel I have stayed in.
Not to forget that in Firenze you don’t always find people who speak good English, the reception not only speaks perfect English, but they have employees at the reception that even speak Arabic, like Nadine one of the receptionist, beyond helpful and sweet, she made sure I felt welcomed, really took the extra mile.
I HIGHLY recommend this hotel for tourists, businessmen/women, couples and absolutely anyone looking for a great hotel to come back home after a long day.
Read more
Date of stay: September 2020Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
TheLocalSquire wrote a review Apr 2022
London, United Kingdom
5.0 of 5 bubbles
All of the staff were brilliant!

Every single staff member was so friendly and helpful. All the cleaning staff all say good morning and smile. The lady with blonde curly hair at reception was especially helpful. She went out of her way to call all our existing online restaurant/bar reservations to confirm bookings. She also recommended and booked restaurants for all our other remaining days. It was a warm and welcoming environment and she felt at home at the hotel.

The hotel rooms and bathrooms are bigger than they look in the pictures. They were always cleaned to an exceptionally high standard and I don't say that lightly. They were modern and were in good repair.
Read more
Date of stay: March 2022
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Francesca Sozzani, Servizi per gli ospiti/front office at NH Firenze
Responded 10 Apr 2022
Dear Guest, We can not be more proud of our staff reading your amazing review! Hoping that you have enjoyed your staying we wait to have the opportunity to have you our Guest one more time. Warm regards Claudia Carli NH Firenze
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
S Yvette S wrote a review Nov 2022
San Antonio, Texas
+1
5.0 of 5 bubbles
When we arrived, Frederika greeted us with a friendly smile. She made us feel like they were rolling out the red carpet for us compared to how we were treated in Rome. She made our stay feel special. Booked a tour for us, made sure we felt welcomed. What a wonderful lady. I cannot say enough good things about her. Our room was excellent with a view of the park, spacious, clean. The breakfast buffet was fantastic! This hotel is wonderful. It is walking distance to everything, although at night, definitely take a taxi especially if crossing through the train terminal area it can be scary. Overall a 10! Will stay at NH Firenze again.!
Read more
Date of stay: November 2022Trip type: Travelled with family
Room Tip: Avoid walking through the train terminal area at night. Was followed until the men realized I...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Eaton_Out wrote a review May 2022
Greenville, South Carolina
5.0 of 5 bubbles
This hotel had the largest room and was the most modern of any hotel we stayed in during a recent guided tour of Italy. It is in walking distance of an area with many restaurant options if that is important to you. My only wish is that we did not spend additional nights here.
Read more
Date of stay: May 2022
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Answer from Ed W
Atlanta, Georgia19 contributions27 helpful votes
The pool is open 10 am to 6 pm. I think those hours are seasonal. If there are ten people in the pool it feels crowded. The hotel staff is very helpful so you might call them directly for more detailed answers. Have fun!
Mathilde M asked a question Jul 2021
Albuquerque, New Mexico1 contribution
do you provide a blow dryer
Answer from MaverickMatty
Cambridge, United Kingdom18 contributions24 helpful votes
Hi, I’m sure they would get you a coffee if you requested. As for coffee bars, I don’t remember seeing any too local to the hotel
Meabh T asked a question Jan 2019
Dublin, Ireland11 contributions2 helpful votes
Hi, Will the pool be open May 31 to June 5th?
Elda M wrote a tip 12 Jul
6 contributions1 helpful vote
1.0 of 5 bubbles
"Review account statements and charges made by this hotel without your consent"
Read full review
Cheryl K wrote a tip Apr 2024
5 contributions
5.0 of 5 bubbles
"Make sure you make dinner reservations in advance for the restaurants in Florence. "
Read full review
Marco M wrote a tip Jan 2024
Montreal, Canada708 contributions101 helpful votes
4.0 of 5 bubbles
"This hotel is a bit far from the downtown historical center, but if you don't mind walking you'll certainly put in a few steps. "
Read full review
Melinda C wrote a tip Jul 2023
Melbourne, Australia36 contributions19 helpful votes
5.0 of 5 bubbles
"Pool shuts at 6pm, so you’ll need to work around that after sightseeing. They don’t boot you out at 6, but start packing up"
Read full review
Jeffrey K wrote a tip Jun 2023
Providence, United States8 contributions2 helpful votes
3.0 of 5 bubbles
"Go to the bar on the roof and get your own drink as service is awful."
Read full review
Not the right property for you?
There are more places to choose from in the Florence area.
PRICE RANGE
R 3,576 - R 6,063 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
nh florence hotel florence, nh hotel florence, florence nh hotel
LOCATION
ItalyTuscanyProvince of FlorenceFlorenceFlorence Historic Center / Santa Maria Novella
NUMBER OF ROOMS
152
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

NH FIRENZE - UPDATED 2024 Hotel Reviews & Price Comparison (Florence, Italy) - Tripadvisor

Frequently Asked Questions about NH Firenze
Which popular attractions are close to NH Firenze?
Nearby attractions include Firenzeart Gallery (0.3 km), Opera di Firenze (0.3 km), and Mercato delle Cascine (0.1 km).
What are some of the property amenities at NH Firenze?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
Which room amenities are available at NH Firenze?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at NH Firenze?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at NH Firenze?
Yes, paid private parking on-site and paid private parking nearby are available to guests.
What are some restaurants close to NH Firenze?
Conveniently located restaurants include Ristorante Taj Palace, La Scarpetta, and Casa Ciabattini.
Are there opportunities to exercise at NH Firenze?
Yes, guests have access to a fitness centre during their stay.
Are any cleaning services offered at NH Firenze?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at NH Firenze?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does NH Firenze offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
All Florence HotelsFlorence Hotel DealsLast Minute Hotels in FlorenceHotels near NH Firenze
Things to DoRestaurantsFlightsHoliday HomesTravel StoriesCruisesCar Hire