Hotel Alba Palace
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Avg. RÂ 6,283 /night, 9/14 - 9/15
RÂ 8,697
per night
RÂ 7,455
per night
RÂ 6,212
per night
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4.5
#82 of 425 hotels in FlorenceLocation
Cleanliness
Service
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Adjacent to the cloisters of Santa Maria Novella in the historical center of Florence, the three antique buildings surrounding the covered courtyard, now our breakfast room, offer you a welcoming corner in typical Florentine style. Florence Hotel Alba Palace has united comfort in an antique Florentine dwelling and the care for detail by its attentive staff with the aim of making this hotel an authentic angle of hospitality.
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Property amenities
Paid private parking nearby
Free High Speed Internet (WiFi)
Free breakfast
Taxi service
Baggage storage
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Wifi
Bar / lounge
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Kid-friendly buffet
Dry cleaning
Laundry service
Room features
Soundproof rooms
Air conditioning
Private balcony
Safe
Telephone
Minibar
Flatscreen TV
Complimentary toiletries
Hair dryer
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Mid-range
Business
Languages Spoken
English, French, Italian
Location
Via della Scala 22, 50123, Florence Italy
Name/address in local language
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 100 out of 100
100
Peretola Airport
5.6 km•
See all flights
Gal Galilei Airport
69.5 km•
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Alamanni-Stazione Santa Maria Novella
5 min•Florence Tramway Network
Car Hire
309 Restaurants
within 0.5 kilometers
135 Attractions
within 0.5 kilometers
1,952Review34Q+A100Room tips
Reviews
Traveller rating
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Detailed Reviews
We booked this hotel based on past reviews and were very pleased with our choice. It literally is about 5 minutes walk from the central train station and well located for all the major sights. Florence is a very compact walking city making it very easy to overdo the walking! The little complimentary snacks and drinks provided are very welcome when you return to the hotel, an added bonus. There is a varied choice for breakfast, the usual cereals, a small hot buffet, croissants, cakes, meats and cheese plus fresh fruit, juices and coffee, something for everyone. The room was spotlessly clean, towels changed daily and new soaps and complimentary toiletries provided. There was a fridge with mini bar in the room but we didn’t use that. There is a safe in your room too for which there was no extra charge. The city tax was €4.50 per person per night and payable either in cash or debit/credit card on checkout. All the staff were very polite and helpful. I would not hesitate to use this hotel should we return to Florence and would definitely recommend it.
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Date of stay: February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from hotelalba, Responsabile reception at Hotel Alba Palace
Responded 02 Mar 2020
Dear guests, we are really happy to receive your review and we really want to thank you for this feedback! It is very important for us to know that you enjoyed your experience and that you had so great time with us! Sincerely, Staff Hotel Alba Palace
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Very close to the railway station, you can leave your luggage before checking or after checkout (closed place). Very clean and covid-organized. The room was small but functional and silent. Excellent breakfast, with a variety of food in a small but well organized buffet. Perfect people, reception, bar, rooms... kindness, efficiency, warm smiles. A place to go.
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Date of stay: August 2020
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from cosimo zoppi, Proprietario at Hotel Alba Palace
Responded 29 Aug 2020
Dear guests, we are really happy to receive your review and we really want to thank you for this feedback! It is very important for us to know that you enjoyed your experience and that you had so great time with us! Sincerely, Staff Hotel Alba Palace
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Great location within walking distance of all Florence’s attractions - and three nights felt just about right to get round everything. Hotel is full of character with nice rooms, cute balconies and a beautiful glass lift through the central atrium. Hardly heard any noise internally or externally so was very peaceful. Our room was on the small side - bathroom was a bit of a tight squeeze - but the beds were comfy, the bedding high quality, the air conditioning very effective etc. would definitely recommend.
Breakfast was included and ok. Nice selection overseen by a rather stern lady who made fantastic coffee.
Breakfast was included and ok. Nice selection overseen by a rather stern lady who made fantastic coffee.
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Date of stay: July 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from cosimo zoppi, Proprietario at Hotel Alba Palace
Responded 09 Jul 2023
Dear guests, thanks for your great and nice review, we are pleased to know that was a nice stay. Hotel Alba Palace
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The room was small but well decorated so that it didn't feel oppressive. The bed was comfortable and the bathroom was fine. The wifi was good enough to allow me to run a video conference session. Reception staff were efficient and friendly. The hotel is really well located less than 5 minutes on foot to the main station from where you can get a tram straight to the airport. Going the other way in 5 minutes you are in the old city of Florence. Breakfast was interesting as everything was individually wrapped in clingfilm. All things considered, I would stay there again given the opportunity.
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Date of stay: March 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from cosimo zoppi, Proprietario at Hotel Alba Palace
Responded 23 Apr 2022
Dear guests, We are so happy you have appreciated our Hotel, staff and services! Many Thanks for this wonderful review! We hope to welcome you another time in the future! Kind regards. Staff Hotel Alba Palace
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Very clean hotel and ideal position to visit all the attractions of Florence within walking distance. Only a couple of minutes from the beautiful square of Piazza San Maria Novella. The lady who did breakfast was amazing and I wanted to credit her for all her hard work, she was the only member of staff who cleaned the tables, prepared special coffees and kept the buffet well and truly stocked up. The only negative point was the reception team were not very friendly and welcoming, but we are living in very stressful times at the moment.
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Date of stay: September 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from cosimo zoppi, Proprietario at Hotel Alba Palace
Responded 21 Sept 2020
Dear guests, thank you for your contribution and for appreciating our hospitality! We really hope to see you again in Florence! Sincerely, Staff Hotel Alba Palace
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel is 5 minutes from the main station and a 10 minute walk from the centre of Florence. Staff on reception were welcoming and our room was clean and everything worked. Breakfast, which is included in the room price, was served in a beautiful room with a great buffet to choose from. Despite leaving early morning after our two night stay, the breakfast room opened earlier than advertised to accommodate us and others leaving early.
Staff were attentive and welcoming. Would certainly stay here again.
Florence is great but you need to book ahead for places like the Uffizzi, the Duomo, the Tower etc. We went to Santa Croce (as we hadn’t booked ahead!) which is a must visit however (having been many times before), the Leather School at Santa Croce seems to aim its products at rich visitors now.
Staff were attentive and welcoming. Would certainly stay here again.
Florence is great but you need to book ahead for places like the Uffizzi, the Duomo, the Tower etc. We went to Santa Croce (as we hadn’t booked ahead!) which is a must visit however (having been many times before), the Leather School at Santa Croce seems to aim its products at rich visitors now.
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Date of stay: May 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from cosimo zoppi, Proprietario at Hotel Alba Palace
Responded 26 Jun 2023
Dear guests, thank you for your fantastic review, we are pleased to read that we did meet your expectations. Hotel Alba Palace
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This is much better than a 3 star hotel.
The location is ideal - most of Florence's attractions are within easy walking distance.
Good breakfast, clean rooms and everything worked properly - air conditioning, shower and a useful size room safe.
The staff appeared to take Covid requirements seriously.
The location is ideal - most of Florence's attractions are within easy walking distance.
Good breakfast, clean rooms and everything worked properly - air conditioning, shower and a useful size room safe.
The staff appeared to take Covid requirements seriously.
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Date of stay: September 2020
Value
Service
Sleep Quality
Room Tip:Â You can ask for a quiet room
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from cosimo zoppi, Proprietario at Hotel Alba Palace
Responded 16 Sept 2020
Dear guests, We thank you for the review and thank you for the time dedicated to share your experience with us! We are so happy to know that you had so unforgettable experience with us! Sincerely, Staff Hotel Alba Palace
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I don't write that many reviews, but feel that this is warrented due to our experience. I would not recommend staying at this hotel.
The customer service is rude, except for the breakfast staff. When we asked staff for check in, they rolled their eyes at us. When we asked for a restaurant reservation, we were met with relctuancy. Overall members of our group felt uncomfortable when having to deal with the staff at this hotel.
Hotel guests are asked to leave their keys at the front desk, which seems very insecure. Staff does not ask for any ID to verify the guest's room number. If you come back later at night, you will be met with more rude staff. Arguing with us they they did not have the keys, but they ended up finding them eventually.
If you are looking for a good hotel breakfast and ok location this hotel is fine. However, I would recommend looking into other hotel options due to the rude unwelcoming staff of this hotel.
The customer service is rude, except for the breakfast staff. When we asked staff for check in, they rolled their eyes at us. When we asked for a restaurant reservation, we were met with relctuancy. Overall members of our group felt uncomfortable when having to deal with the staff at this hotel.
Hotel guests are asked to leave their keys at the front desk, which seems very insecure. Staff does not ask for any ID to verify the guest's room number. If you come back later at night, you will be met with more rude staff. Arguing with us they they did not have the keys, but they ended up finding them eventually.
If you are looking for a good hotel breakfast and ok location this hotel is fine. However, I would recommend looking into other hotel options due to the rude unwelcoming staff of this hotel.
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Date of stay: September 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from cosimo zoppi, Proprietario at Hotel Alba Palace
Responded 02 Oct 2022
Dear guests, Thank you for taking the time to share your feedback even if we did not fully meet your expectactions. But our collegue perhaps was only surprised as you arrived more persons than reserved? Also for the restaurants, did you went at the time you asked to reserve? Actually this review doesn't seem so fair for us.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This is a lovely little hotel, 5 minutes walk from Santa Maria Novella Train Station and just 10 minutes walk from the Duomo, Uffizi, Accademia and other attractions.
We had a double room on 3rd floor, which had a shared balcony space overlooking the inner courtyard.
The room was comfortable and well equipped, with air conditioning, good storage space, minibar, safe, kettle, hairdryer etc.
All of the staff were friendly and helpful, with 24 hour reception and daily maid service. Breakfast is in the inner (covered) courtyard, self service with a decent range of hot and cold options. Staff are on hand to assist and to make coffees etc if you don't want the filter coffee an hot milk that is available.
Plenty of bars and restaurants in the local area, as well as some small supermarkets, delis and gelateria.
This hotel really is beautifully decorated, creating a relaxed and cosy ambience.
A very pleasant stay and an ideal base from which to explore Florence.
Highly recommended.
We had a double room on 3rd floor, which had a shared balcony space overlooking the inner courtyard.
The room was comfortable and well equipped, with air conditioning, good storage space, minibar, safe, kettle, hairdryer etc.
All of the staff were friendly and helpful, with 24 hour reception and daily maid service. Breakfast is in the inner (covered) courtyard, self service with a decent range of hot and cold options. Staff are on hand to assist and to make coffees etc if you don't want the filter coffee an hot milk that is available.
Plenty of bars and restaurants in the local area, as well as some small supermarkets, delis and gelateria.
This hotel really is beautifully decorated, creating a relaxed and cosy ambience.
A very pleasant stay and an ideal base from which to explore Florence.
Highly recommended.
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Date of stay: September 2022Trip type: Travelled as a couple
Room Tip:Â For a delicious meal in a very cosy venue, try Vivaldino Bistro just over the road from the...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from cosimo zoppi, Proprietario at Hotel Alba Palace
Responded 26 Sept 2022
Dear guest, thank you for your lovely review, we are pleased to know that you enjoyed your time with us. Hotel Alba Palace
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We were very happy with our stay here. The location was perfect , less than 5 mins walk from the train station and close to all the main sites. Room was clean. Staff were friendly and helpful, printed off our travel documents for us. They also provided luggage storage. Fantastic value hotel for a trip to Florence
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Date of stay: October 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from cosimo zoppi, Proprietario at Hotel Alba Palace
Responded 11 Oct 2021
Dear guests, we are really happy to receive your review and we really want to thank you for this feedback! We are so happy to know that you had so unforgettable experience with us! Kind regards. Staff Hotel Alba Palace
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Yes the staff are lovely
yes, reception is open 24/7 so while you won't be able to check in very early, you can leave your baggage.
breakfast starts at 7 but i went into the dining room at about 6.45 and it was all ready. no one complained.
Good morning! We have quadruples, doubles and triples! Thanks Verena
Good morning!
Yes, we have gluten free bread and some pastries for breakfast, than we have fruit, yogurt, vegetables, eggs cheese and meats
Best regards
Verena
…
"Make sure to have an aperitivo when you come in after a day of walking. A very relaxing start to the evening. "Read full review
"Cakes, cold cuts, scrambled eggs, fresh fruit, fruit juice and coffee for breakfast. "Read full review
"On some nights they offer complimentary cocktails, which is nice because you get to meet other travelers staying at the hotel. "Read full review
"Work with the team to arrange for parking at a convenient location not too far from the hotel. "Read full review
…
PRICE RANGE
RÂ 2,893 - RÂ 7,348 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
alba palace hotel, alba palace florence
LOCATION
ItalyTuscanyProvince of FlorenceFlorenceFlorence Historic Center / Santa Maria Novella
NUMBER OF ROOMS
24
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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Claim Your ListingHOTEL ALBA PALACE - Reviews & Price Comparison (Florence, Italy)
Frequently Asked Questions about Hotel Alba Palace
Which popular attractions are close to Hotel Alba Palace?
Nearby attractions include Michelangelo Florentine Leather (0.5 km), Francesco Lionetti (0.3 km), and Chiesa di San Salvatore in Ognissanti (0.3 km).
What are some of the property amenities at Hotel Alba Palace?
Some of the more popular amenities offered include free wifi, free breakfast, and a lounge.
Which room amenities are available at Hotel Alba Palace?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel Alba Palace?
Guests can enjoy free breakfast, a lounge, and complimentary tea during their stay.
Is parking available at Hotel Alba Palace?
Yes, paid private parking nearby and paid public parking nearby are available to guests.
What are some restaurants close to Hotel Alba Palace?
Conveniently located restaurants include Ristorante Taj Palace, Trattoria Il Giardino, and Ristorante Gilò.
Is Hotel Alba Palace located near the city centre?
Yes, it is 0.8 km away from the centre of Florence.
Are any cleaning services offered at Hotel Alba Palace?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Hotel Alba Palace?
The staff speaks multiple languages, including English, French, and Italian.
Are there any historical sites close to Hotel Alba Palace?
Many travellers enjoy visiting Duomo - Cattedrale di Santa Maria del Fiore (0.7 km), Florence American Cemetery (7.8 km), and Basilica of Santa Croce (1.3 km).
Is Hotel Alba Palace accessible?
Yes, it offers wheelchair access and reduced mobility rooms. For specific enquiries, we recommend calling ahead to confirm.