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Mercure Bergamo Palazzo Dolci

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Traveller (306)
Room & Suite (228)
Dining (22)
Overview
  • Excellent32%
  • Very good50%
  • Average14%
  • Poor3%
  • Terrible1%
Travellers talk about
“train station”(80 reviews)
“old town”(95 reviews)
“great hotel”(37 reviews)
AMENITIES
Free Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Room Service
Bar/Lounge
Multilingual Staff
4 Star Hotel
All hotel details
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Rooms
30 Jul31 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1 256)
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543 results
Traveller rating
201
250
66
19
7
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Time of year
LanguageEnglish
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201
250
66
19
7
Show reviews that mention
All reviewstrain stationold towngreat hotelminute walkgood sizelake comoair conchecking intop floorthe main streetbusy roadreception staffexcellent locationcity taxrestaurants and barscentral locationlong weekend
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1 - 5 of 543 reviews
Reviewed 3 days ago via mobile

It’s easy to get to from the station and even closer to the airport bus. Everything is modern, clean, comfortable. Wifi worked well. Super comfy towels, high quality toiletries. We slept well. There are plenty of restaurants and bars nearby. Hard to fault.

Thank Peter G
Reviewed 1 week ago via mobile

I travel to bergamo very often for work and stay only at this hotel. Great location , amazing people working there , good predictable rooms and wholesome breakfast. There are coffee shops right downstairs and a small lounge (lobby) to have discussions/ Rooms are good...More

Thank Varun K
Reviewed 2 weeks ago

Flew into Orio al Serio airport. Having decided to break up our journey to Lake Garda with an overnight stay in Bergamo. Glad we did. Hotel was in good location, not too far from bus and rail stations. Reception staff were helpful and efficient. Room...More

Review collected in partnership with Accorhotels.com
Thank James R
Reviewed 4 weeks ago

I stayed in this hotel between 10/06/2018-14/06/2018 for 4 nights. Everthing is not bad except the waiter called Brenda. She was rude and irreverent. She is working in breakfast room. As there is a kettle in the room, I wanted to take 1-2 earl grey...More

Thank nurankara2018
Reviewed 7 June 2018

No management, no bar at 10pm, quiet room - next to building site ,a club privelidges unknown Reception staff struggling with queues of quests - no management in sight. 24 hour problem line does not work. need l go on ?More

Review collected in partnership with Accorhotels.com
Thank MR.23
Response from LaDirezioneGenerale, Direttore at Mercure Bergamo Palazzo DolciResponded 8 June 2018

Dear Guest, Thank you for taking the time to tell us about your experience at the Mercure Bergamo Centro Palazzo Dolci. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate you are sharing...More

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About
Amenities
Top amenities
Room Service
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Wheelchair Access
Room Service
Business Centre with Internet Access
Laundry Service
Multilingual Staff
Non-Smoking Hotel
Dry Cleaning
Meeting Rooms
Room amenities
Air Conditioning
Minibar
Things to do
Bar/Lounge
Details
Price range
US$74 - US$165 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Luxury Hotel in Bergamo
#8 Business Hotel in Bergamo
#9 Romantic Hotel in Bergamo
Room types
Non-Smoking Rooms, Accessible rooms
Details
Price range
US$74 - US$165 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Luxury Hotel in Bergamo
#8 Business Hotel in Bergamo
#9 Romantic Hotel in Bergamo
Room types
Non-Smoking Rooms, Accessible rooms
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Traveller (306)
Room & Suite (228)
Dining (22)
Business Centre & Event Rooms (4)
Amenities (3)
Questions & Answers
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Hilda E
10 July 2017|
AnswerShow all 2 answers
Response from Tomek W | Reviewed this property |
They starts kike 7:30
1
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Google Translation
488daleenh
8 October 2016|
Answer
Response from Direzione_BG | Property representative |
Dear 488daleen, thank you for contacting us. The hotel does not have for a parking, but one private car parking is at only few minute by walk from the hotel. The name of this parking is "Central Parking", situated in via... More
0
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Google Translation
Chrissie533
25 September 2016|
AnswerShow all 2 answers
Response from fashionablylate2016 | Reviewed this property |
They only offer a breakfast that costs extra. There is a restaurant right next door that's very good, but due to Christmas it may be closed. I would email hotel to ask if finding an open restaurant may be an issue.
1
Vote
Room Tips
"Ask for a room overlooking the citta alta. They are on the back side of the hotel away from traffic noise and..."
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"Anything below 4th floor"
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"The rooms looking out onto the main road aren't noisy as you would think!"
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"The fourth floor has quiet rooms with balconies"
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