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Starhotels Cristallo Palace

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Traveller (120)
Room & Suite (43)
Dining (19)
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Overview
  • Excellent14%
  • Very good46%
  • Average30%
  • Poor8%
  • Terrible2%
Travellers talk about
“bergamo airport”(12 reviews)
“one night”(11 reviews)
AMENITIES
Free Wifi
Breakfast included
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Family Rooms
4 Star Hotel
All hotel details
Additional information
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Reviews (470)
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16
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Show reviews that mention
All reviewsbergamo airportclose to the airportone nightlocal airportmain townclean roomsbusy roadrecommend this hoteltrain stationshort breakold townperfect locationeuroshuttlekeyrenovationmidnight
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1 - 5 of 107 reviews
Reviewed yesterday

The parking process was a bit confusing. Check in problem free, room a decent size and, together with the bathroom, spotlessly clean. The bed was comfortable and we experienced little in the way of noise.Breakfast was decent with plenty of choice. The location is good...More

Thank cantuccinibiscuit
Reviewed 2 weeks ago

Completing the race in Italy in Bergamo, housed in this hotel, which really corresponds to the quality of services provided: and room, and Breakfast and Parking. We will certainly use this place more than once. Thanks to the hotel!!!

Thank Alex B
Reviewed 4 weeks ago via mobile

Very old fashion hotel. Not renovated. It is rated four star, but it is not worth it. Location is not good. Nothing to do around. Far away fron everything, expect the highway. At least the price is in line with what you get.

Thank Francois L
Reviewed 19 March 2018 via mobile

Nice hotel with very service minded personnel. Room fresh, clean and the bed is really comfortable. Stayed a single night for transfer, perfect. Sound from airplanes just above the hotel is a little irritating. Some nice restaurants in the close surroundings.

Thank Anders R
Reviewed 10 November 2017

We stayed at this property 3 nights while visiting Bergamo and were disappointed with the location and the customer service. It may be ok for a business person that wants to be near the airport but it is not a great location for tourists. There...More

Thank chuckb1951
Response from Cristina C, Front office agent at Starhotels Cristallo PalaceResponded 27 November 2017

Dear chuckb1951, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent...More

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About
Amenities
Top amenities
Restaurant
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Breakfast included
Hotel Amenities
Room Service
Business Centre with Internet Access
Breakfast included
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Dry Cleaning
Babysitting
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$73 - US$157 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#11 Luxury Hotel in Bergamo
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$73 - US$157 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#11 Luxury Hotel in Bergamo
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (120)
Room & Suite (43)
Dining (19)
Business Centre & Event Rooms (6)
Questions & Answers
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Danieladeva
29 January 2015|
AnswerShow all 5 answers
Response from Cristina C | Property representative |
Dear Guest, We provide a payment shuttle bus service. It can be booked in advance or directly in the hotel upon check-in in order to the time you prefer.
0
Votes
Room Tips
"Wifi better in rooms in the center of the hotel"
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"All roomsare well located."
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"accessibility to Orio al Serio, shuttle for only 5 euro/person to the Airport"
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"No fitness/workout facilities"
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