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Starhotels Cristallo Palace

451 reviews
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Traveller (103)
Room & Suite (39)
Dining (19)
Overview
  • Excellent14%
  • Very good47%
  • Average29%
  • Poor8%
  • Terrible2%
Travellers talk about
“bergamo airport”(12 reviews)
“one night”(11 reviews)
Free Wifi
Breakfast included
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Family Rooms
4.0 Star Hotel
All hotel details
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Rooms
04 Mar05 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (451)Write a Review
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Traveller rating
15
49
25
11
3
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15
49
25
11
3
Show reviews that mention
All reviewsbergamo airportclose to the airportone nightnice hotelrailway stationlocal airportmain townrooms were very cleanbusiness tripbusy roadrecommend this hotelshort breakold townlake comoeuroshuttlekey
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1 - 5 of 103 reviews
Reviewed 10 November 2017

We stayed at this property 3 nights while visiting Bergamo and were disappointed with the location and the customer service. It may be ok for a business person that wants to be near the airport but it is not a great location for tourists. There...More

Thank chuckb1951
Response from Cristina C, Front office agent at Starhotels Cristallo PalaceResponded 27 November 2017

Dear chuckb1951, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent...More

Reviewed 7 November 2017

The hotel is nice and the stuff is very helpful and polite. The price was ok and the quality is also fine. Breakfast met our expectations. It's a real value for money hotel very near the Bergamo airport.More

Thank John G
Response from Cristina C, Front office agent at Starhotels Cristallo PalaceResponded 27 November 2017

Dear John G, Thank you very much for the fantastic feedback of Starhotels Cristallo Palace! We are happy to know that your stay was lovely. Hoping to welcome you for your next trip in Bergamo, i take the opportunity to send you our Best Regards,...More

Reviewed 29 October 2017

Clean hotel but so outdated and in need of a renovation, room smelt of smoke and you couldn't have the window open due to the flight noise from local airport. Location is not the best...too far out of the main town...we walked it in 25...More

Thank MrsRoss2272
Response from Cristina C, Front office agent at Starhotels Cristallo PalaceResponded 30 October 2017

Dear Guest, Thank you very much for taking time to share with us your feedback! We regret to know that you didn't enjoyed your stay in our Starhotels Cristallo Palace. The hotel is located in halfway between the airport and the city center and the...More

Reviewed 27 October 2017 via mobile

We stayed here 1 night for our flight back home. The room smells so good and also their duvets and pillows. We got the double room at the 7th floor with the wonderful view. Plus it's not that far to the Bergamo airport. Their breakfast...More

Thank Racel L
Response from Cristina C, Corin Breviario, Front Office agent at Starhotels Cristallo PalaceResponded 4 November 2017

Dear Guest, Thank you very much for your positive feedback! We are happy to know that you enjoyed your stay in Starhotels Cristallo Palace and all the services we provide. We are sorry about our restaurant staff attitude, normally our colleagues are always well appreciated...More

Reviewed 11 October 2017

We have only stayed there for one night but would love to stay again. Hotel and rooms are clean and spacious with very polite staff and great service. Buffet breakfast was good and again all employees seemed very friendly. It is a short taxi ride...More

Thank Mar1ann
Response from Cristina C, Owner at Starhotels Cristallo PalaceResponded 4 November 2017

Dear Guest, Thank you for the great review of our Starhotels Cristallo Palace! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Corin Breviario, Front office agent

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About
Amenities
Top amenities
Restaurant
Room Service
Free High Speed Internet ( WiFi )
Bar/Lounge
Breakfast included
Hotel Amenities
Room Service
Business Centre with Internet Access
Breakfast included
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Dry Cleaning
Babysitting
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$75 - US$198 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Luxury Hotel in Bergamo
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$75 - US$198 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Luxury Hotel in Bergamo
Room types
Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (103)
Room & Suite (39)
Dining (19)
Business Centre & Event Rooms (6)
Questions & Answers
Ask a question
Danieladeva
29 January 2015|
AnswerShow all 4 answers
Response from Dariya L | Reviewed this property |
Hi! As far as I remember there is no direct bus to the hotel. We walked to the hotel about 7-10 min from the nearest bus stop.
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Room Tips
"Wifi better in rooms in the center of the hotel"
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"All roomsare well located."
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"accessibility to Orio al Serio, shuttle for only 5 euro/person to the Airport"
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"No fitness/workout facilities"
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