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Starhotels Cristallo Palace

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Traveller (120)
Room & Suite (45)
Storyboard
Overview
  • Excellent14%
  • Very good47%
  • Average29%
  • Poor8%
  • Terrible2%
Travellers talk about
“bergamo airport”(13 reviews)
“one night”(11 reviews)
AMENITIES
Free Wifi
Breakfast included
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Family Rooms
4 Star Hotel
All hotel details
Additional information
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Rooms
30 Jul31 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (477)
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112 results
Traveller rating
16
53
28
12
3
Traveller type
Time of year
LanguageEnglish
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16
53
28
12
3
Show reviews that mention
All reviewsclose to the airportbergamo airportone nightlocal airportplace to sleepmain townbusiness hotelclean roomsbusy roadrecommend this hoteltrain stationshort staybed was comfortableold towneuroshuttlerenovation
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1 - 5 of 112 reviews
Reviewed 1 week ago

This hotel turned out to be located in a residential area and is ideal for those on business. it is rather far from the airport and far from amenities. The staff are friendly and helpful and the hotel room was clean and comfortable. the breakfast...More

Thank Mariam B
Response from Cristina C, Front office agent at Starhotels Cristallo PalaceResponded 5 days ago

Dear Miriam B, I am pleased to hear that overall you had a pleasant experience but disappointed that certain aspects did not meet your expectations. We appreciate that you felt at your's ease with our Staff and that you enjoyed the breakfast service. The hotel...More

Reviewed 2 weeks ago via mobile

Clean hotel. Stayed just for a few hours. Asked for ice. Were a little cheap. Ac was not great. Room clean and comfortable. The staff at the front desk were friendly. Marco tried to get us a cheaper cab for the three kilometers drive to...More

Thank Shirley S
Response from Cristina C, General Manager at Starhotels Cristallo PalaceResponded 2 weeks ago

Dear Shirley, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Marta Front Office DPT

Reviewed 2 weeks ago

The location is good for a person who has a morning flight from the Bergamo airport, it's just one bus stop away. The room itself was nice, the bed was comfortable, there were extra pillows in the wardrobe, which was a nice element. The bathroom...More

Thank Irina K
Response from Cristina C, General Manager at Starhotels Cristallo PalaceResponded 2 weeks ago

Dear Irina, Thank you for taking the time to share your feedback. We are sorry to know that you had some troubles with the connection. We are currently improving our wi-fi service which will soon work faster. We hope to welcome you back to our...More

Reviewed 3 weeks ago via mobile

We spent one night in Cristallo hotel in Bergamo in June 2018. Hotel is very good with something charming around it (as many things in Italy :-) ). Location perfectly fitted us as it is close to airport (maybe around 3km) and still 15 minutes...More

Thank Ivan D
Response from Cristina C, General Manager at Starhotels Cristallo PalaceResponded 3 weeks ago

Dear Ivan, Thank you for the great review of our hotel! It's a pleasure for us to know that your feelings and expectations about Italy match somehow our hotel despite your issues with the internet connection. We are currently doing our best to improve the...More

Reviewed 31 May 2018

We stayed at the Cristallo Palace because it was close to the airport, and our flight arrived very late, so it was a place to sleep and set off on our vacation the following day. This hotel is supposed to be a four star hotel,...More

Thank Chertravel
View more reviews
About
Amenities
Top amenities
Restaurant
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Breakfast included
Hotel Amenities
Room Service
Business Centre with Internet Access
Breakfast included
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Dry Cleaning
Babysitting
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$71 - US$137 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Best Value Hotel in Bergamo
#11 Luxury Hotel in Bergamo
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$71 - US$137 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Best Value Hotel in Bergamo
#11 Luxury Hotel in Bergamo
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (120)
Room & Suite (45)
Dining (19)
Business Centre & Event Rooms (6)
Questions & Answers
Ask a question
Danieladeva
29 January 2015|
AnswerShow all 5 answers
Response from Cristina C | Property representative |
Dear Guest, We provide a payment shuttle bus service. It can be booked in advance or directly in the hotel upon check-in in order to the time you prefer.
0
Votes
Room Tips
"Good for business"
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"Wifi better in rooms in the center of the hotel"
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"All roomsare well located."
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"accessibility to Orio al Serio, shuttle for only 5 euro/person to the Airport"
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