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All reviewsair freshenerone nightnice hotelwell run hotelreasonable sizethe breakfast areaquiet locationthe room was nicemain sightsbreakfast was excellentreception arearooms are spaciouswalking distanceautostradacitystopoverterrace
This hotel offers everything you might want in a business hotel. The rooms are comfortable and clean. The breakfast is of high quality. There is a coffee machine but you can ask for handmade espresso or cappuccino if you want the real experience.
We stayed at this Hotel for 5 nights and we were treated like Royalty. The Staff were so friendly and helpful, nothing was too much trouble. Our room was spacious and well furnished. The Restaurant was very good with wonderful local dishes and delicious wines....More
Response from Luca T, Manager at Mercure Genova San BiagioResponded 5 weeks ago
Dear Guest, It is always a pleasure to receive positive feedback. We will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our...More
We loved everything about the hotel! It was very nice and clean, amazing food ,excellent service and kindness from all the staff with no exemption . Breakfast it’s exelent as well.Located in a quiet place, Walking distance to bus which is very often like every...More
Thank Aranka S
Response from Luca T, Manager at Mercure Genova San BiagioResponded 31 January 2018
It is always a pleasure to receive positive feedback. We will share your comments with our team.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
The hotel reception staff were very friendly and made us feel welcome immediately. Having booked through an Australian site, the dates were one day out, but the hotel were understanding and fixed us up without a fuss. The room was a reasonable size and was...More
Thank Karen P
Response from Luca T, Manager at Mercure Genova San BiagioResponded 16 January 2018
Dear Guest, first of all we thank you very much for choosing to stay at the Mercure Genova San Biagio. We are pleased to read that we have satisfied your expectations. Hoping to welcome you back soon, best regards
This hotel is not a 4 star hotel, a 3 star is more appropriate. The area the hotel is located in is very run down and not very inviting. The reception area had a very peculiar smell, a combination of urine mixed with air freshener....More
Response from Luca T, Manager at Mercure Genova San BiagioResponded 12 January 2018
Dear Guest, thank you very much for taking the time to let us know about your stay with us. We regret the standards of service fell short of your expectations and we ask you to accept our most sincere apologies. it is our hope that...More