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All reviews great location side street small square opera house old town main piazza central location stayed at this hotel for nights breakfast staff hotel is excellent good size walking distance via garibaldi the air conditioning wonderful stay family room ham
I would not describe City Hotel Best Western as a luxury hotel, but it does a five star plus job of being its four star self. Designed for both business trips and tourism, for us it has been truly our home in our visits to...More
Response from Hotel_Direzione, All Staff at Best Western Plus City HotelResponded 4 weeks ago
Dear Carol and Marco,
it's always a great pleasure welcoming you in our Hotel. Your words are the best reward to us. We say "mille grazie" to you!
We know and we regret your visit was not for leasure, but we are glad you've been...More
This stay was a miserable experience. I booked this hotel, paying twice what I would normally pay, because I had business and needed to sleep before an early morning flight to Paris. However the music from outside the hotel at night (starting around 22:00 and...More
Response from Hotel_Direzione, Responsabile relazioni con la clientela at Best Western Plus City HotelResponded 18 September 2018
Dear Mr. CDE82,
we are really sorry to receive your review.
We would like to apologize for the music inconvenient, we can understand your position, but honestly music was not so loud and not in our street, but in Via Roma. There was a shop...More
The staff at this hotel are excellent. They are polite, cheerful, helpful and very efficient. The location is perfect for us, in the centre of the major attractions and offering good communications. There is a restaurant called Pesciolino which is inside the hotel offering very...More
We stayed here for one night after we disembarked from a cruise we took. The location was perfect! We could walk all over the city without issue. The hotel itself was very clean, comfortable, and peaceful. The staff went above and beyond to help us....More
The location of the hotel is excellent for exploring and enjoying all facets of Genova. The reception was cordial and the valet parking much appreciated (as generally parking is a problem in Genova).
Excellent breakfast and a quiet and clean room! Coming again to Genova...More
The elegant 4 star Best Western Plus City Hotel in Genoa is located in the heart of downtown, just 200 meters away from the Palazzo Ducale, very near the Aquarium and other tourist attractions. The City Hotel …Moreis very much appreciated due to the courtesy of its personnel and the high quality of the services offered: a breakfast full of fresh, genuine products; no compromises when it comes to cleanliness and hygiene; a cocoon-like, new and fresh environment… all make our guests feel particularly comfortable during their stay. The City Hotel’s success is based on a philosophy of hospitality centered on the ideas of satisfying our guests’ 5 senses, commercial transparency and respect for the environment. The results are satisfied clients that return often and gladly recommend the City Hotel to others. Less
Star ratings indicate the general level of features and amenities to expect. They are provided to TripAdvisor by third-party partners such as Expedia and Giata.