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Smooth Hotel Rome West

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Traveller (112)
Room & Suite (135)
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Overview
  • Excellent15%
  • Very good41%
  • Average24%
  • Poor11%
  • Terrible9%
Travellers talk about
“via aurelia”(4 reviews)
“nearest metro”(3 reviews)
“nice hotel”(6 reviews)
AMENITIES
Free Wifi
Breakfast included
Air Conditioning
Non-Smoking Hotel
Family Rooms
Bar/Lounge
Concierge
4 Star accommodation
All hotel details
Additional information
Offers from Smooth Hotel Rome West
Special Price: 10% off room rate
Offers from Smooth Hotel Rome West
Special Price: 10% off room rate
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Reviews (424)
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110 results
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46
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LanguageEnglish
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23
46
17
10
14
Show reviews that mention
All reviewsvia aurelianearest metronice hotelclean bathroomenjoyed my staymin walkour night stayvatican citycorneliabalconybusmapluggagecheeseattractionsroma
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1 - 5 of 110 reviews
Reviewed 1 week ago

The rooms we had were big, clean, with a generous terrace. The staff was super helpful and polite. The cleaning crew was very thorough and professional. The breakfast was amazing, with lots of vegetarian options The lunch and dinner menus were a tad too expensive.

Thank Alina S
Reviewed 3 weeks ago via mobile

The bad The bed is decently soft but the bed clothes makes sleeping uncomfortable. There seem to be some permanent scratch marks in the bathtub. There is no separate shampoo or body wash it comes in an all in one bottle for hands, body and...More

Thank Stephen D
Response from Smooth_Hotels, Responsabile reception at Smooth Hotel Rome WestResponded 2 weeks ago

Dear Stephen, Although we may not enjoy a negative review, we are grateful for your feedback. It is really disappointing to read that your stay did not satisfy you and you didn't like our room style and comforts. We really look forward to receiving a...More

Reviewed 3 weeks ago

Really surprised how pleased we were with this hotel for our 4 night stay with Ledger tours. Lovely to have a balcony, didn't expect that. Aircon in the room was amazingly cool, loved it and so thankful to get back to it after being in...More

Thank VeronicaStokeontrent
Response from Smooth_Hotels, Responsabile reception at Smooth Hotel Rome WestResponded 2 weeks ago

Dear Veronica, Thanks for the great review. It's wonderful you enjoyed your stay with us so much! We strive for excellence so we're thrilled you appreciated not only our facilities and location, but also the cleanliness of the hotel, the breakfast and our helpful staff!...More

Reviewed 10 July 2018 via mobile

Even if it is away from the beaten track I enjoyed my stay here. Great continental breakfast ( not sure what the previous reviewer didn’t like). It was varied, fresh and of food quality - you get more from a continental breakfast here than elsewhere...More

Thank Rosariobs
Reviewed 26 June 2018

They sold you the room like it has a double bed but it has 1.25 Bed. They are warning you at the check in and they say your bed is small, if you want pay us extra and change the room, your bed is small...More

Thank 360arda2
Response from Smooth_Hotels, Responsabile reception at Smooth Hotel Rome WestResponded 2 weeks ago

Dear Guest, Thank you for staying with us and taking the time to share your experience. We read your comment on the size of your room and bed and while we wish you could have had a more enjoyable experience please note that when booking...More

View more reviews
About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Bar/Lounge
Breakfast included
Hotel Amenities
Wheelchair Access
Breakfast included
Laundry Service
Concierge
Multilingual Staff
Non-Smoking Hotel
Room amenities
Air Conditioning
Minibar
Things to do
Bar/Lounge
Details
Price range
US$48 - US$141 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#69 Best Value Hotel in Rome
#296 Luxury Hotel in Rome
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$48 - US$141 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#69 Best Value Hotel in Rome
#296 Luxury Hotel in Rome
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (112)
Room & Suite (135)
Dining (43)
Amenities (43)
Business Centre & Event Rooms (3)
Questions & Answers
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LovingLife290
30 April 2018|
AnswerShow all 2 answers
Response from Smooth_Hotels | Property representative |
Dear Guest, good morning and thank you for contacting us. We didn't take any payment from your credit card but we just made a preauthorization of the first night, just to guarantee the reservation. The preauthorization is... More
0
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Google Translation
CarolineFindlay
3 November 2017|
AnswerShow all 2 answers
Response from Smooth_Hotels | Property representative |
good evening caroline, thank you for contacting us. After all the majority of our rooms are quiet. So we will be glad to fulfill your request. Looking forward to welcoming you. best regards
1
Vote
Google Translation
Princess S
24 July 2017|
AnswerShow all 3 answers
Response from Smooth_Hotels | Property representative |
Dear Sally, thank you for choosing our Smooth Hotel Rome West! All rooms have private bathroom and complimentary hair dryer. For further information please contact directly our reception via email or phone. Our professional... More
0
Votes
Google Translation
Room Tips
"rooms facing their interior terrace are quieter"
Read review
"Dont chose any room"
Read review
"If you want a quieter room opt for the back of the hotel"
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"Rooms at the back are quieter."
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