Instead of welcoming us to Rome and the hotel, she insisted I had booked the same room twice for the same night and would have to pay for both. I said this had been done by expedia and she said it had happened before. So what did she offer to do to help. Nothing. So I had to…
Good hotel and close to the train station. Big room with good bathroom. Comfortable bed but unfortunately terrible pillows- small and hard. Perfectly adequate breakfast. Lovely, polite service. Overall - recommended.
The hotel is really nice and so beautiful ! The restaurant is also a good place with high class people and food ! Just the room a little bit noisy but i'm sure that if we asked to change the hotel would accept.
We are a family (2 adults and 1 child) who stayed at UNA hotels for 4 nights. We stayed in a suite / superior room (not sure what they call it). Room was very neat and spacious with one bed and a sofa bed to accommodate 3 of us. It was well equiped with televisions (one in each…
Great hotel. Friendly staff. Close to train station. Breakfast was very nice and the hotel packed us a breakfast to go on the day we had early tour. Room was large and very comfortable. Love the fact you can get a pillow to your liking. Just call the desk.
"Pick a room away from the street"
"Close to Termini but quiet location"
"Make sure you take a bubble bath in the deep tub-sooo luxurious."
"Get an Interior room...... you will sleep better."
"Too small for 3 people occupancy"