We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Gran Melia Fenix

Save
Traveller (1044)
Room & Suite (573)
Dining (116)
Overview
Hotel website
Hermosilla 2, 28001 Madrid Spain See on map
Name/address in local language
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Airport Transportation
5 Star accommodation
Additional information
Visit Hotel Website
Offers from Gran Melia Fenix
Hotel deals
{"containerClass":null,"containerAttributes":null,"widget":{"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"]},"scriptFlags":null}
Rooms
28 Oct29 Oct
|
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
Free Cancellation
Book now, pay at stay!
Select
Show Available Rooms
Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 13 partner sites to see rooms from US$264.
We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Madrid hotels with availability
{"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","SHOW_DISCLAIMER_ASTERISK","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "fe5a8c789ccd4cc2be48dded76b9ea50", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":239009,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[32434893],"additionalContentIds":[],"pollCount":0,"checkin":{"day":28,"month":10,"year":2018},"checkout":{"day":29,"month":10,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":264,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"fe5a8c789ccd4cc2be48dded76b9ea50","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":356,"lowestMetaPrice":264,"additionalPartner":false,"highestMetaPriceDisplay":356,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":null,"highestMetaPrice":356,"lowestMetaPrice":264,"highestMetaPriceDisplay":356,"hotelName":"Gran Melia Fenix","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6ImZlNWE4Yzc4OWNjZDRjYzJiZTQ4ZGRlZDc2YjllYTUwIiwiQUlLIjoiYjg1MGNjNjM4YTUwNDAzZTkzZDk2MmFhZGRkZjQ1NTQifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isPriceDrawerEnabled":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "28/10/2018", "checkOut": "29/10/2018", "lowestPrice": "US$264", "hasDates": true, "hacComplete": true, "contentIdMappings": {"32434893":"BookingCom"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": false, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"divClasses":"prw_rup prw_ibex_room_grid_responsive","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"},"name":"ibex_room_grid_responsive","template":"ibex_room_grid_responsive__widget","moduleList":["handlers","tracking"]},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{},"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"]},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"divClasses":"prw_rup prw_ibex_room_grid_row_responsive","js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"},"name":"ibex_room_grid_row_responsive","template":"ibex_room_grid_row_responsive__widget","moduleList":[]},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
Reviews (2 458)
Filter reviews
1 315 results
Traveller rating
847
323
97
31
17
Traveller type
Time of year
LanguageEnglish
More languages
847
323
97
31
17
Show reviews that mention
All reviews red level dry martini dry bar martini bar clarins products the hard rock cafe private lounge leading hotels of the world plaza colon premium room turn down service salamanca district classic hotel tapas beautiful hotel star hotel breakfast buffet is
FilterEnglish
Updating list...
1 - 5 of 1 315 reviews
Reviewed yesterday

Melia Fenix is my favorite hotel in Madrid.. We come back and back every year, and this time it was two times that we stay here... In this review I place the "BUT", because being Gold Memberships of Melia and Genius in Booking and having...More

Thank CeciliaD
Hotel's Favourite
Reviewed 21 August 2018

The hotel is located in the prestigious area of Recoletos and also a few steps from Calle de Serrano where many Embassies and all the upscale stores are: Gucci, Loui Vuiton, Channel, Ferragamo, etc There are many restaurant options and cafes nearby. On Goya street,...More

Thank Mel-Salaga
Response from Elsa E, Guest Relations Manager at Gran Melia FenixResponded 23 August 2018

Dear Mel-Salaga, We are very grateful for your custom and for your delightful feedback. Your radiant review of our service and the attitude of our staff is what really makes our efforts worth putting in. It is truly special when our guests take their time...More

Reviewed 1 week ago

Our experience at this hotel was very good, and consistent with the Fine Hotels program at American Express. After arriving in Madrid early on our international flight, our room was not ready. The hotel was fully booked the night before our arrival. The front desk...More

Thank gregh53
Response from Elsa E, Guest Relations Manager at Gran Melia FenixResponded 1 week ago

Dear Gregh53, Greetings from Gran Meliá Fénix! . Our entire team is delighted to hear that the warm and personalized service highlighted your experience. High quality level is a must for us and searching for the excellence is our main goal. We are truly passionated...More

Reviewed 1 week ago

Excellent location, outstanding staff, in all areas of the Hotel Operation, from arrival to departure. The Dry Bar was an excellent place to meet friends before dinner, very secure, and close to manyattractions and restaurants just steps from the door.More

Review collected in partnership with The Leading Hotels of the World
Thank Jerry H
Response from Elsa E, Guest Relations Manager at Gran Melia FenixResponded 1 week ago

Greetings from Gran Meliá Fénix! First of all, I would like to thank you for having chosen us, as well as for sharing your nice experience on Tripadvisor. We very much appreciate your kind words about our staff. Be assured we will pass your comments...More

Reviewed 2 weeks ago

We were visiting Madrid as tourists; anxious to visit the "heart"of Madrid; the downtown area, the center city, the Old Town; and the Gran Via area. But in order to do this, we had to take taxis, buses and the underground., as walking was not...More

Thank Giovanna7
Response from Elsa E, Guest Relations Manager at Gran Melia FenixResponded 2 weeks ago

Dear Giovanna7, Thank you very much for your constructive feedback, In Gran Meliá Fenix we take all comments and observations very seriously in order to continuously improve our standards of quality and service and therefore, I have made sure your comments about the room have...More

View more reviews
About
Description
The Hotel Gran Melia Fenix is a reference of the finest in the city's hotel industry, and member of the exclusive group of The Leading Hotels of the World. With its famous DRY Cosmopolitan Bar by Javier de las More Muelas, it is the foremost example of luxury and service with all of the Spanish charisma.Its magnificent location in the exclusive Salamanca neighbourhood, in the heart of the financial district and surrounded by the famous streets of Serrano, Velazquez, Goya and on the Paseo of la Castellana. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Air Conditioning
Airport Transportation
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Non-Smoking Hotel
Wheelchair Access
Pool
Beachfront
Free Parking
Spa
Breakfast included
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Business
,
Romantic
,
Family
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Business
,
Romantic
,
Family
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
203
Price range
US$206 - US$952 (Based on Average Rates for a Standard Room)
Also Known As
Gran Melia Fenix Hotel Madrid
,
Gran Melia Madrid
,
Gran Melia Hotel Madrid
Location
Spain > Community of Madrid > Madrid > Barrio Salamanca
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Business
,
Romantic
,
Family
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
203
Price range
US$206 - US$952 (Based on Average Rates for a Standard Room)
Also Known As
Gran Melia Fenix Hotel Madrid
,
Gran Melia Madrid
,
Gran Melia Hotel Madrid
Location
Spain > Community of Madrid > Madrid > Barrio Salamanca
Photos
Traveller (1 044)
Room & Suite (573)
Dining (116)
Pool & Beach (2)
Amenities (50)
Business Centre & Event Rooms (13)
Family and Play Areas (5)
Nearby
Barrio de Salamanca
Broad, tree-lined avenues with pretty streetlights
frame the neighbourhood of Barrio Salamanca. With
beautiful condominium buildings that make up most
blocks in this area, this part of town is refined and
quiet. It is also host to a few of the city's large
shopping avenues, including Calle Serrano and Calle
Jose Ortega y Gasset. A walk down these streets will
reveal upscale chains, small boutiques, and plenty of
...More
Nearby HotelsSee all 449 nearby hotels
NH Collection Madrid Colon
734 reviews
.04 km away
The Pavilions Madrid
90 reviews
.18 km away
ICON Embassy by Petit Palace
46 reviews
.18 km away
Centro Colon
54 reviews
.24 km away
Nearby RestaurantsSee all 12 758 nearby restaurants
99 Sushi Bar
445 reviews
.05 km away
Platea Madrid
3 549 reviews
.08 km away
La Mafia se sienta a la mesa plaza Colon
545 reviews
.09 km away
Dry Martini by Javier de Las Muelas
150 reviews
.03 km away
Nearby AttractionsSee all 2 892 nearby attractions
Mercado De La Paz
154 reviews
.34 km away
National Library of Spain
425 reviews
.30 km away
Plaza Colon
399 reviews
.09 km away
Monumento de Cristobal Colon
122 reviews
.19 km away
Questions & Answers
Ask a question
gr_hopper
1 October 2018|
AnswerShow all 3 answers
Response from HotelFashionista | Reviewed this property |
The management and the service seems passive for a 5 star. If you are non-European, expect to be mildy blown off. I think the halls look dated and haunted. I had a non-renovated dark room. It was smaller than my micro... More
1
Vote
Wesctesterer
3 September 2018|
AnswerShow all 11 answers
Response from Elsa E | Property representative |
Dear Wescterterer, All our rooms are soundproof, we also have interior rooms if you wish. With our best wishes to welcome you soon in Gran Meliá Fénix Elsa Escrig Guest Experience Manager
1
Vote
Google Translation
Aalevitt
2 June 2018|
AnswerShow all 6 answers
Response from Elsa E | Property representative |
The Hotel has a Thermal circuit, massages, health and beauty treatments in the most relaxing ambience at our Thai Room Wellness, but not a pool.
1
Vote
Room Tips
"Do not accept room 619"
CeciliaD
2 days ago
Read review
"Join LHW, book the 2nd room category for an upgrade to a deluxe room overlooking the square. Room #421 or..."
aussieskiman
2 weeks ago
Read review
"Red Level rooms"
Klynge
04 Sep 2018
Read review
"Rooms on any floor with the number 21 or 22 have nice views and are larger. They are an upgraded category"
868antonym
19 Aug 2018
Read review
Show More 
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing