I’ve stayed in hundreds of hotels and Serras is among the nicest eat stays I have ever enjoyed. What distinguishes this hotel is the graciousness and warmth of the service. The rooms are lovely, well sound proofed, and deliciously cool. The gym is small and entirely functional. The roof top pool and restaurant are great escapes from the busyness below. The food is very good. The location is great. And the service is as good as it gets. Everyone we met there made us feel at home and we’ll cared for with their generous, authentic approach. Sandra in particular was a delight at all our breakfasts. She’s an incredible ambassador for the hotel and Spanish hospitality in general. Brava!
Hotel Serras is a lovely property with a great location in the Gothic Quarter and large, well appointed rooms. Everything looks brand new and modern in style. The rooftop restaurant and bar (with pool) is beautiful and has a great view out over the Balearic Sea. But what REALLY stands out about the hotel is the service. The staff is all extremely warm and helpful, and they do an amazing job of making your stay comfortable and enjoyable. They really go the extra mile, not waiting for you to ask for things but making sure you're taken care of. I stayed here as the last stop on a trip to half a dozen 5 star hotels and the staff at Serras really stood out. Special shout out to Sandra, the restaurant manager, who was an absolute pleasure. There is no question I will stay at Hotel Serras any time I visit Barcelona!…
We had an amazing experience staying at Serras and would highly recommend the hotel to anyone traveling to Barcelona looking for luxurious and comfortable accommodations accompanied by gracious service. Upon check in, we were greeted with cool towels, chocolates, and champagne and juice. The staff was warm and welcoming, and quickly showed us to our rooms. The rooms were beautiful, comfortable, and had lovely balconies and views. Of particular note, Serras is located on a busy street, but the sound insulation is magnificent — one evening fireworks were going off til 1 am, and you would hardly have known. It’s blissfully quiet in the rooms. The Serras staff was especially kind and attentive. In particular, Sandra, the breakfast manager, was warm and welcoming, and remembered our names and our coffee orders. She even chatted with me in Spanish once I told her I’ve been learning (even though we’re a family of English speakers!) She certainly made our stay that much more pleasant. Plus, she knows the hotel and the city inside and out, and provided lovely recommendations. Overall — Serras is an amazing hotel and a wonderful place to vacation. Plus, it’s in a great location, and just a short walk from parks, beautiful plazas, shopping, and restaurants! I couldn’t recommend Serras more.…
We loved our stay at The Serras - comfortable (and well sound-proofed) modern design rooms, helpful and gracious staff, especially we enjoyed Sandra’s smiling, warm and attentive help and conversation…she was delightful! Delicious food and a lovely roof deck patio restaurant. Highly recommend and will definitely visit again!
We loved our stay at Serras. The people made us feel at home and treated us like family. Everyone was kind, but Sandra made the visit especially special for our children. We can’t wait for a return visit!
Our second time at this gem. I am almost hesitant to add to all the glowing reviews lest the secret gets out. Really a special place. The rooftop is so relaxing and an ideal place to experience the amazing 22:30 sunsets (with amazing cocktails of course). From the moment you check in until you sadly check out everything is just charming and comfortable (you will love the beds)!!
A wonderful hotel with fantastic staff. From the minute you walk in you feel special. Greeted with ice cold cava and lots of smiles. Lots of lovely bedside treats throughout the stay. Quiet and peaceful rooftop with plunge pool. Loved it all. Would highly recommend. Beautiful restaurant on top floor. We only had one meal there and it wasn’t to the same standard as the rest of this gorgeous little gem. Incidentally there is an amazing little brunch restaurant called Milk around the corner which is outstanding. Well worth the wait for a seat!! Thanks to everyone at the Serras!
Had one night stay for a cruise departing the following day. We were welcomed like royalty. This is a sleek boutique hotel with a lovely rooftop pool and restaurant. The dinner was excellent. Would definitely stay again. 5 minute walk from Las Ramblas and another 5 to all the dining in the port area.
What a great location and the intimate bar and pool on the roof has a great view. The staff couldn't have been more welcoming especially Sandra who became our best friend. She's an example of the warmth that was there not to mention an amazing breakfast spread. Thank you Sandra
Once in a life time experience, the most amazing location but that is just the start of it. Amazing staff, beautiful hotel and rooms, great food and drinks.. couldn’t fault anything & will be staying there every time
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