I can't gush enough about this property. From the moment we sat down to register, we were treated like VIP guests with a glass of cava. We had a hand written note from the general manager, Antonio, who went out of his way each day to greet guests. The room was very quiet, the bed was very comfortable and the bathroom was large with great lighting and I want the mirrors for my own house. The restaurant was delicious. Sandra, the manager, went out of her way each day to make us comfortable and treated us like we were family entering her dining room. She showed such genuine warmth and kindness that she actually brought a tear to my eye. Highly recommended!
The room was spacious, nice and clean. Cleanliness was close to perfect It’s a really nice place well located. The staff at the hotel was absolutely amazing from check-in to check-out. Everything was in great working condition.
We stayed at the Hotel Serras in November Lost days on our trip due to flight cancellations we arrived exhausted,stressed and very tired the management and all the staff made us feel so welcomed. From the glasses of Cava to an excellent late night dinner Our room was beautiful our short stay the same Thank you all for your efforts and time We look forward to returning to the Hotel Serras again Thank you D and F Metzger
I am so glad we went to this hotel. Service is what they live for! The room is spectacular, comfortable, stylish. Every afternoon, they would come in and organize our room for night time, leave fresh cold water, and a dessert (yay) on top of the morning cleaning service. And they have a Pillow Menu! Walking distance to many attractions, walked to the beach to check it out, and took barely 10 minutes, close to cable car to Montjuïc, close to gothic quarter, in other words: perfect location. The restaurant was also excellent. Already recommending to my in laws who are coming in May.
What an incredible stay we had at The Serras. From the moment we arrived the staff was so helpful, informative, and made us feel right at home. They booked our activities, planned some dinners, and help create one of the best vacations we have ever had. The hotel is beautiful, chic, and is located walking distance to most of the must see things to do in Barcelona. The hotel has everything you need. And if there’s something they don’t have they will make sure to get it for you... and with a smile. I don’t often review on TripAdvisor, but I wanted to make sure the staff knew how much their attention to detail meant to us. We have traveled extensively and this was hands-down one of the best hotels we’ve ever stayed in. My husband and I were there without our children, we found the hotel to be romantic and charming. There was champagne in our room when we arrived with a beautiful note for his birthday. Each night there was another delicious treat left for us. The rooms were clean and hotel spotless. I actually felt sad leaving as I knew we had had a once-in-a-lifetime trip to Barcelona and the Hotel Serras was a huge part of our great vacation. They deserve their five stars. …
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