Wonderful staff and great location. Rooms are comfortable and well appointed. However, only one bathrobe for a two person room. Delightful rooftop! Easy walk to great bars and restaurants. Staff are very friendly, and have great local recommendations. I will be staying here again.
Pol - on front desk, 5 star stuff & super helpful Maura - pool area, 1st class level of service in a busy bar whilst the team juggle the sun beds for the guests Edmund - front of house team, again very helpful After travelling thru Europe, my last city is Barcelona - I had been disappointed by customer service from many places on my tour, but Grand Hotel is just fantastic. The people I mention above have really helped, all the team here are ace. Would definitely return!
After a week on the Costa Brava, the Grand Hotel Central was a fantastic place to cap off on incredible trip. The location across the street from the Cathedral is excellent with easy access to the Gothic District, Las Ramblas and tons of restaurants and shopping. The pool provided much needed refreshment from the 90 degree heat and humidity and the view is amazing. Our room was a suite and it did not disappoint. The two showers was a nice bonus and the staff left us gifts of sweets (more than the customary chocolate on the pillow) every evening. Dinner at Bistro Helena was delicious, but without the €50 credit we probably would have skipped it. Breakfast was included in our room rate and it was quite good for a hotel breakfast buffet. The staff was attentive and remembered our coffee preferences from day 1. The breakfast cava was also a nice touch. I'd definitely stay here again.…
Liked: Great location, very nice room; friendly people...!! Quite highly expensive rooms, but super clean and a perfect bed with different cushions...! Disliked: Pool Area is too small for the size of the hotel. No Umbrellas / no shadow at the pool...! :-( Taxi Order at Check-out didn't work well...! Alejandro from the Reception told me to get me, when the taxi is arriving. But no one came to get me; I waited besides the lobby/reception. The taxi driver was waiting outside (with the meter running!) :-( Alejandro was gone; didn't took care about it and nobody else (except myself) did...!!
It was a incredible stay. I spent only three nights and I already wanna come back The staff is really attentive to your pleasure There is a very good athmosphere and a lot of attentions I had a superior room and it was very confortable wit a lot of espace We feel at home The very ++ : the rooftop is just an amazing place Both in the afternoon and in the evening The view is incredible and the staff is very very nice I recommend and I will come back soon
The staff was SUPER friendly and helpful. We speak very little Spanish so their assistance was of real benefit. The bed was extremely comfortable. Enjoyed the complimentary champagne & chocolate strawberries too! The air conditioned room was a WELCOMED reprieve from the hot temps. Breakfast was delicious! It was VERY conveniently located. I would suggest updating the directions on the Hyatt website. It took us to the wrong hotel. Loved our time there!
We had a bit of a rocky start on our first night, but management rose to the occasion, listened to our concerns and resolved them promptly. Consequently our remaining six nights were fantastic! We can’t praise the friendliness and attention of the staff at this hotel enough. All the facilities are great, the rooftop bar and pool are amazing and the spa is heavenly. Thanks for looking after us, we’ll be back! :)
Great location, excellent room, fab pool and delicious breakfast choices. But, on checking out this morning we were to be charged for drinks/ meal which we did not have as we spent mealtimes exploring more authentic Spanish food in restaurants. So, it seems some other guest had simply signed for their meal and drinks and given our room number🤣🤣 I can see how easily this can be done as guests sign for every transaction with their [ or someone else’s room number]I think it must happen a lot as the charge was fairly swiftly removed😀 Maybe guests should be issued with cards which show room numbers to stop this happening. A bit of a blip but we had a great time in the city.
All the family loved his stay in this hotel! The location is perfect, the breakfast is very good with a lot of choice, the 2 restaurants are very good too, the pool on the roof is exceptional with a spectacular view and the people working there are very kind!
Excellent stay, fantastic service, lovely pool - all in all exceeded expectations. Stayed for 10, never had a problem getting a sunbed and met some lovely fellow guests whilst my husband worked in our room - no problem with Wi-Fi either - not sure how others have found service on the roof bad, it was exemplary - special mention to Noelene!