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NH Tenerife

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Traveller (152)
360
Panoramas (42)
Room & Suite (178)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
The NH Tenerife is a three-star hotel located in the heart of lively Santa Cruz de Tenerife. The NH Tenerife is just a few steps away from some of Santa Cruz’s most exciting attractions, including the harbor, the auditorium and many of the city’s best museums.
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Property amenities
Room service
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Wheelchair Access
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Room features
Air conditioning
Minibar
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Family
Mid-range
HOTEL CLASS
Hotel links
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Location

Full view
95Great for walkers
Grade: 95 out of 100
219Restaurantswithin 0,5 km
25Attractionswithin 0,5 km
704Reviews
336Photos
8Q+A
18Room tips
Traveller rating
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Popular mentions
Perfect Location in the very Downtown of Santa Cruz de Tenerife. Staff very friendly and helpful. Room mid-size, and they arranged for us a room to the backyard, as due to Carnival Events Downtown was very noisy. Just a 1 night stay, but all was great,
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Response from AlejandroC4287, Director General at NH Tenerife
Responded 1 week ago
Dear Reto1961, Thank you for staying with us and for your kind review and recommendations. I'm happy to see that you had a nice experience at NH Tenerife and hope you enjoyed the Carnival Events of Santa Cruz. We also appreciate your comments about our staff, facilities and location. Our goal is to make the hotel equally good for business and families because our location is one of our strengths. Thanks once more for the opportunity you gave us. We kindly remain at your service in this your Home. Best regards,
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+1
What I disliked: The bed was really small. We stayed in other NH Group hotels and this one did not meet the standards. This is an overpriced average hotel. What I liked: The personal was very nice and helpful. The location of the hotel was very good - in the old center of the
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Response from AlejandroC4287, Director General at NH Tenerife
Responded 24 Sep 2018
Dear andrei_petrescu, Thank you for having chosen the NH Tenerife to come to Santa Cruz! We are really glad you enjoyed your stay this time. I'm happy to read that you had a nice global experience at NH Tenerife and you enjoy the hotel location, our cleanliness and our fantastic service. We take note of your comments about the bed size. In your case you had a double bed (140 cm) that is the common size of our double rooms. Maybe you were in other NH Group Hoteles with two single beds together so the size would be 180 cm. Sorry for the inconvenience. About the price, this september we have different events on the city so the price is maybe above other months. Should you need more information for your next stay, do not hesitate in sending us an email. We would be glad to welcome you again! Sincerely,
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Santa Cruz is the ideal base to explore the much quieter and beautiful Tenerife North away from all the hordes. It's easy enough to rent a car nearby and park at the hotel itself to discover the hidden gems of the North like the beach of Las Teresitas- only 10 minutes away, the
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Response from Alejandro C, Director General at NH Tenerife
Responded 27 Aug 2018
Dear paulineandj0hn, Thank you for staying with us again and for your kind review and recommendations. I'm happy to see that you had a nice experience at NH Tenerife. Reading your comments is so gratifying and is definitely a great reward for all our staff who make a great effort day after day to please our guests in all possible manners. Our goal is to make the hotel equally good for business and families because our location is one of our strengths. Thanks once more for the opportunity you gave us. We kindly remain at your service in this your Home. Best regards,
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While Tenerife may be known as a holiday island, Santa Cruz, the capital of the Canary Islands, is not the destination that people come to for their holidays. There are hundreds of holiday hotels in the south of the island, and on the north coast around Puerto de la Cruz, but
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Response from Alejandro C, Director General at NH Tenerife
Responded 09 Jul 2018
Dear felipeordonez, Thank you for staying with us in your last visit in Santa Cruz and for your kind review and recommendations. I'm glad to know that you had a nice experience at NH Tenerife. Reading your comments is so gratifying and is definitely a great reward for all our staff, in this case your mention to front office people, who make a great effort day after day to please our guests in all possible manners. We take note about your recommendation on English practice for them. Thanks also for your comments about our rooms and facilities. Our goal is to make the hotel equally good for business and families because our location is one of our strengths. Thanks once more for the opportunity you gave us. We kindly remain at your service in this your Home. Best Regards,
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We enjoyed a four-night stay at the NH Tenerife, choosing it based on an excellent advance booking rate, convenient location and great TripAdvisor reviews. We arrived by tram (to Fundacion) and the hotel was just a few minutes walk away, though we struggled to locate it in
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Response from Alejandro C, Director General at NH Tenerife
Responded 31 May 2018
Dear RockDoctor, Thank you for staying with us and for your nice review and recommendations. I'm happy to read that you had a nice global experience at NH Tenerife and you enjoy the hotel location, our rooms and our services. We take note of your comments about the free Wifii connection. Our network quality is functional to use Internet (websites, App's...) without problems. For business calls or similar actions, our free network is not as extensive as you demand. For these cases, we have a premium Wifi, which has an additional cost. Sorry for the inconvenience caused by it. Thanks once more for the opportunity you gave us. We kindly remain at your service in this your Home. Cordially,
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All photosTravellerRoom & SuiteDining Business Centre & Event Rooms
Professional photo exclusively commissioned by TripAdvisorNH Tenerife
The Superior Room at the NH Tenerife
Professional photo exclusively commissioned by TripAdvisorNH Tenerife
The Junior Suite at the NH Tenerife
Professional photo exclusively commissioned by TripAdvisorNH Tenerife
The Junior Suite at the NH Tenerife
Pequebaño
Habitación correcta
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12345631
Can you smoke on the balcony
While the windows in my room opened floor to ceiling there was no balcony as such, nor do I think that any other room has a balcony. So no smoking rule applies.
0 votes
Does this hotel have any wheelchair accessible rooms?
Dear Karen, Our Hotel has 2 accessible rooms (1 single & 1 double) and at the lobby we have also 2 lifts because the Hotel has 5 room floors. Should you need more information for your next stay, do not hesitate in sending us an email. Best regards, Alejandro Caride General Manager NH Tenerife
1 vote
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El parking es de pago o gratuito??? Entiendo que mejor con un coche pequeño, verdad?
Buenos días, el parking es de pago y mediante un ascensor para coches. El precio es variable en función de los días de estancia, pudiendo obtener una mejor tarifa si está por más tiempo. En la zona hay libre estacionamiento, pero es difícil encontrar donde aparcar entre semana, sobre todo en horario de mañana. También se encuentra cerca del hotel otro parking subterráneo si bien el precio es superior al que encontrará en el hotel. Un saludo
1 vote
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Il prezzo è per due persone per una settimana?
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12
"Get a room on a high floor (4th) and get the room to face the town. They are larger than the back rooms. don't bother with superior room"
"Lower floors are less noisy and rooms facing the outside would probably have more light during the day."
"Get a room on lower floors"
"Hotel is just in city center"
"Higher floor to avoid being disturbed by street noise."
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1234
PRICE RANGE
US$76 - US$138 (Based on Average Rates for a Standard Room)
LOCATION
SpainCanary IslandsTenerifeSanta Cruz de Tenerife
NUMBER OF ROOMS
64
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