We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Tenerife
RECENTLY VIEWED
No results found
Log in Join
  • My Trips
  • Bookings
  • Rental Inbox

    • Browse

    Map
    Satellite
    Map updates are paused. Zoom in to see updated info.
    Reset zoom
    2017/07/30 2017/07/31
      There are no pins in your viewport. Try moving the map or changing your filters.
      • {providername} {price}
      {providername} {price}
        {listitems}
      {sold_out_text}
      We can't find prices for this accommodation
      From {rate_price} {rate_periodicity}

      IBEROSTAR Grand Hotel Mencey

      1 755 Reviews
      #1 of 17 Hotels in Santa Cruz de Tenerife
      Calle Doctor Jose Naveiras, 38, 38004 Santa Cruz de Tenerife, Tenerife, Spain
      Hotel website
      Save
      Best prices for your stay
      2017/07/30 2017/07/31
      US$152
      View Deal
      US$153
      View Deal
      US$153
      View Deal
      Booking.comUS$152
      Hotwire.comUS$153
      HRS.comUS$153
      View all 10 deals
      Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
      All photos (1 245)
      Full view
      Certificate of Excellence
      Traveller (686)
      Room & Suite (329)
      Storyboard
      Similar hotels
      See all 386 hotels in Tenerife
      Melia Jardines del Teide
      3 997 reviews
      #20 of 58 hotels in Costa Adeje
       
      RedLevel at Gran Melia Palacio de Isora
      1 027 reviews
      #1 of 2 hotels in Alcala
       
      Hotel Botanico & The Oriental Spa Garden
      1 587 reviews
      #2 of 80 hotels in Puerto de la Cruz
       
      Gran Melia Palacio de Isora Resort & Spa
      6 823 reviews
      #2 of 2 hotels in Alcala
       
      Overview
      4.5
      1 755 reviews
      • Excellent61%
      • Very good28%
      • Average8%
      • Poor2%
      • Terrible1%
      Travellers talk about
      “garden view” (31 reviews)
      “outdoor pool” (24 reviews)
      “five star hotel” (21 reviews)
      Free Wifi
      Breakfast Buffet
      Air Conditioning
      Pool
      Non-Smoking Hotel
      Restaurant
      Room Service
      Suites
      Poolside Bar
      Fitness centre
      Concierge
      Spa
      Wheelchair Access
      Business Centre
      Dry Cleaning
      Private Balcony
      5.0 Star Hotel
      All hotel details
      Offers from IBEROSTAR Grand Hotel Mencey
      Special Offer: -10% Mi IBEROSTAR
      Hotel deals
      Similar hotels
      See all 386 hotels in Tenerife
      Melia Jardines del Teide
      3 997 reviews
      #20 of 58 hotels in Costa Adeje
       
      RedLevel at Gran Melia Palacio de Isora
      1 027 reviews
      #1 of 2 hotels in Alcala
       
      Hotel Botanico & The Oriental Spa Garden
      1 587 reviews
      #2 of 80 hotels in Puerto de la Cruz
       
      Gran Melia Palacio de Isora Resort & Spa
      6 823 reviews
      #2 of 2 hotels in Alcala
       
      {"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"containerClass":null,"scriptFlags":null}
      Rooms
      30 Jul31 Jul
      |
      1 room, 2 adults, 0 children
      Standard Room

      Getting you more information on this room

      See More
      Free Cancellation
      Select
      Show Available Rooms
      Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 8 partner sites to see rooms from US$152.
      We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Santa Cruz de Tenerife hotels with availability
      Standard Room

      Getting you more information on this room

      See More
      Free Cancellation
      Select
      {"BOOKING_FEATURES": ["IB_STREAMLINED_SELECTED_ROOM","IB_NEW_REG_FLOW_INTERRUPTER","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","CHILDREN_SEARCH","IB_DW_INLINE_PASSWORD","ATTRACTIONS_REMOVE_PAYMENT_ADDRESS_FIELDS","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","STORED_CARDS","IB_POST_BOOK_LOGIN_CTA","IB_PRICE_WINS_COPY","IB_DW_PROMPT_KNOWN_EMAIL","IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_EXIT_INTERRUPTER","IB_SHOW_AMENITIES_AS_ICONS","IB_NEW_REG_FLOW","META_AIR","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKING_FORM_FAVICON","IB_URGENCY_BLOCK","IB_NEW_REG_FLOW_POST_BOOK"] , "IMPRESSION_KEY": "c4e143dec3d4481ca0792668c5a769c7", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":1555517,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[37199756],"additionalContentIds":[],"pollCount":0,"checkin":{"day":30,"month":7,"year":2017},"checkout":{"day":31,"month":7,"year":2017},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":152,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":null,"impressionKey":"c4e143dec3d4481ca0792668c5a769c7","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":153,"lowestMetaPrice":152,"additionalPartner":false,"highestMetaPriceDisplay":153,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":153,"lowestMetaPrice":152,"highestMetaPriceDisplay":153,"hotelName":"IBEROSTAR Grand Hotel Mencey","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6ImM0ZTE0M2RlYzNkNDQ4MWNhMDc5MjY2OGM1YTc2OWM3IiwiQUlLIjoiNDc2NjI4YWYxZDM5NGFiNGJhNmIyMjlkZmVhMWRhODcifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "30/07/2017", "checkOut": "31/07/2017", "lowestPrice": "US$152", "hasDates": true, "hacComplete": true, "contentIdMappings": {"54217993":"TravelocityEWS","78852149":"OrbitzEWS","32713546":"Expedia","37199756":"BookingCom","79404576":"CheapTicketsEWS","109215982":"HotelsCom2IB","34361875":"Hotwire"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"widget":{"name":"ibex_room_grid_hsx","moduleList":["handlers","tracking"],"template":"ibex_room_grid_hsx__widget","dust":{"sub_header":"ibex_room_grid_hsx__sub_header"},"divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"}},"containerClass":null,"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"widget":{"name":"ibex_mismatch_message","moduleList":["handler"],"template":"ibex_mismatch_message__widget","dust":{},"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"}},"containerClass":null,"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"widget":{"name":"ibex_room_grid_row_hsx","moduleList":[],"template":"ibex_room_grid_row_hsx__widget","dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"},"divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{}},"containerClass":null,"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
      Write a Review
      Reviews (1,755)
      Traveller rating
      Traveller type
      Time of year
      Language
      • More languages

      6 - 10 of 819 reviews

      Reviewed 6 days ago
      July 2017 Visit

      Good hotel with a good location away from the noise of the city but within a very easy walk to the centre, Good breakfast lots of chose, Good pool Area with a pool attendant. Good Room we upgraded to junior suite, the balcony was shaded...More

      Review collected in partnership with Iberostar
      Thank tony_thackray
      Response from IberostarHoteles, Quality Manager at IBEROSTAR Grand Hotel MenceyResponded 5 days ago

      Dear Tony, We want you to know how happy we are that you had such an excellent holiday with us at IBEROSTAR Grand Hotel Mencey and we want to thank you for choosing Tripadvisor as your method for sharing the experience you had with others....More

      Reviewed 2 weeks ago
      Best gastronomic experience Tenerife

      the team in Los MENCEYES Restaurant is awesome in all aspects; customer service, friendly, care, information, wine suggestion, and the quality of the food, Breakfast, and especially dinner, is excellent.More

      Review collected in partnership with Iberostar
      Thank DrSergius
      Response from IberostarHoteles, Quality Manager at IBEROSTAR Grand Hotel MenceyResponded 1 week ago

      Dear Guest, We want first of all to thank you for taking the time to share your wonderful impressions of your stay at IBEROSTAR Grand Hotel Mencey. It is of great importance to us that our guests appreciate our well thought out holiday concept. Our...More

      Reviewed 2 weeks ago
      Fabulous hotel

      Easy check in, room was large and had a wrap around balcony. ( 366 )Breakfast were splendid. I was take I'll during our stay. The staff were extremely helpful organising a wheelchair and taxi to the nearest hospital. They area is close to the cafes...More

      Review collected in partnership with Iberostar
      Thank Trish855
      Response from IberostarHoteles, Quality Manager at IBEROSTAR Grand Hotel MenceyResponded 2 weeks ago

      Dear Guest, We would like primarily to thank you for choosing IBEROSTAR Grand Hotel Mencey for your recent vacation to Santa Cruz and also for making the effort to share your opinion with us and the community of Tripadvisor. Every day is a new challenge...More

      Reviewed 3 weeks ago
      Excellent as ever

      We have staid at least 3 times at the Mencey - it is a fabulous Hotel in a lovely town - lots to do and see, (no karaoke - head to the south of the island if you want nightclubs!} - Last time we stayed...More

      Review collected in partnership with Iberostar
      2  Thank BillANDBun
      Response from IberostarHoteles, Quality Manager at IBEROSTAR Grand Hotel MenceyResponded 1 week ago

      Dear Guest We would like to first of all to thank you for your kind review of your recent holiday with us at IBEROSTAR Grand Hotel Mencey. Such a friendly review our hotel is of course a great pleasure to read and confirms for us...More

      Reviewed 4 weeks ago
      Probably, the best hotel we have stayed at!

      What a lovely place to stay for a relaxing break! Lovely welcome when we arrived and the staff were so friendly and courteous. We stayed in a junior suite, and well worth the little bit more it costs, which overlooked the courtyard. The room was...More

      3  Thank coxyboys
      Similar hotels
      See all 386 hotels in Tenerife
      Melia Jardines del Teide
      3 997 reviews
      #20 of 58 hotels in Costa Adeje
       
      RedLevel at Gran Melia Palacio de Isora
      1 027 reviews
      #1 of 2 hotels in Alcala
       
      Hotel Botanico & The Oriental Spa Garden
      1 587 reviews
      #2 of 80 hotels in Puerto de la Cruz
       
      Gran Melia Palacio de Isora Resort & Spa
      6 823 reviews
      #2 of 2 hotels in Alcala
       
      About
      Awards & Recognition
      Certificate of Excellence
      Amenities
      • Top amenities
      • Pool
      • Room Service
      • Restaurant
      • Spa
      • Fitness Centre with Gym / Workout Room
      • Free High Speed Internet ( WiFi )
      • Hotel Amenities
      • Room Service
      • Meeting Rooms
      • Concierge
      • Banquet Room
      • Dry Cleaning
      • Business Centre with Internet Access
      • Laundry Service
      • Conference Facilities
      • Multilingual Staff
      • Room amenities
      • Air Conditioning
      • Minibar
      • Things to do
      • Pool
      • Restaurant
      • Spa
      • Hot Tub
      • Fitness Centre with Gym / Workout Room
      Details
      • Price range
      • US$117 - US$202 (Based on Average Rates for a Standard Room)
      • Hotel class
      • Hotel Style
      • #1 Family Hotel in Santa Cruz de Tenerife
      • #1 Romantic Hotel in Santa Cruz de Tenerife
      • #1 Luxury Hotel in Santa Cruz de Tenerife
      • #1 Business Hotel in Santa Cruz de Tenerife
      • Room types
      • Suites ,
      • Accessible rooms ,
      • Non-Smoking Rooms
      • Number of rooms
      • 286
      • Reservation Options
      • TripAdvisor is proud to partner with Priceline, Expedia, Hotels.com, Booking.com, TripOnline SA, Cancelon, Hotwire, Evoline ltd, HotelQuickly, Hotel.de, getaroom.com and HRS so you can book your IBEROSTAR Grand Hotel Mencey reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
      • Location
      • Spain >
      • Canary Islands >
      • Tenerife >
      • Santa Cruz de Tenerife
      Show More Show Less
      Add Photo Photos
      All photos (1 245)
      Full view
      Traveller (686)
      Room & Suite (329)
      Dining (112)
      Pool & Beach (77)
      Hotel & Grounds (578)
      Business Centre & Event Rooms (31)
      Bathroom (26)
      Family and Play Areas (11)
      Nearby
      Nearby HotelsSee all 386 hotels in Tenerife
      Hotel Principe Paz
      251 reviews
      .75 km away
       
      Hotel Taburiente
      569 reviews
      .17 km away
       
      Hotel Horizonte
      165 reviews
      .66 km away
       
      Hotel Colon Rambla
      538 reviews
      .56 km away
       
      Nearby Restaurants
      Restaurante Sagrario
      315 reviews
      .11 km away
      Cocina Urbana
      385 reviews
      .11 km away
      Noi Restaurante
      56 reviews
      .20 km away
      Tasca Tagoror
      139 reviews
      .06 km away
      Nearby Attractions
      Museo Historico Militar de Canarias
      149 reviews
      .52 km away
      Rambla de Santa Cruz
      219 reviews
      .41 km away
      Iglesia de San Francisco
      98 reviews
      .90 km away
      Circulo de Bellas Artes de Tenerife
      61 reviews
      .85 km away
      Ask a question
      Questions & Answers
      See all 82 questions
      ME2983
      12 June 2017|
      Answer Show all 9 answers
      Response from IberostarHoteles | Property representative |
      Dear customer, Thank you for your interest in our hotel Iberostar Grand Hotel Mencey. We would like to inform you that this hotel is not family-oriented so we would suggest you to go to any of the following other... More
      0
      Votes
      Google Translation
      DanaOlive
      2 May 2017|
      Answer Show all 7 answers
      Response from IberostarHoteles | Property representative |
      Dear customer, Thank you for your interest in our hotel Iberostar Grand Hotel Mencey. Please, accept our apologies for the delay in our response. We would like to inform you that the hotel has a parking (with charge). We... More
      0
      Votes
      Google Translation
      Judy M
      17 April 2017|
      Answer Show all 8 answers
      Response from IberostarHoteles | Property representative |
      Dear customer, Thank you for your interest in our hotel Iberostar Grand Hotel Mencey. Please, accept our apologies for the delay in our response. We would like to inform you that the hotel offers a variety of animation... More
      0
      Votes
      Google Translation
      Room Tips
      "Room facing the garden or pool area"
      Read review
      "Choose a room with a garden view as the street facing rooms suffer from traffic noise."
      Read review
      "Go for a Junior Suite!"
      Read review
      "We upgraded to have a suite...well worth it. Quiet rooms also. Very elegant...all white!!"
      Read review
      Show More
      Is This Your TripAdvisor Listing?
      Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing