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Traveller (929)
Room & Suite (352)
Storyboard
Ratings and reviews
Certificate of Excellence
  • Excellent62%
  • Very good27%
  • Average8%
  • Poor2%
  • Terrible1%
Travellers talk about
“garden view”(37 reviews)
“five star hotel”(22 reviews)
“santa cruz”(262 reviews)
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What's included
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
5 Star Hotel
The Iberostar Grand Mencey is the most emblematic hotel in Santa Cruz de Tenerife. Witness to the radiance that Tenerife inspires in the most famous travellers on Earth, the Grand Mencey is now a fusion of styles that combines a respect for history and hotel tradition with the latest in...
Offers from Iberostar Grand Mencey
Special Offer: Code 10% Off: EXTRA10
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Location and contact
Calle Doctor Jose Naveiras, 38, 38004 Santa Cruz de Tenerife, Tenerife, Spain
Hotel website
7,8 km to Norte Los Rodeos Airport
49 restaurants are within a 0,5 km radius
View nearby attractions and restaurants
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Rooms
29 Jul30 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2 036)
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All reviewsgarden viewfive star hotelsanta cruzindoor poolgreat facilitiessalt waterhotel guestshalf boardcolonial stylefabulous hotelbreakfast buffetpool sideper daypublic areasbeautiful parkjunior suitetown centre
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1 - 5 of 931 reviews
Reviewed yesterday via mobile

My wife and I stayed here for a weeks holiday in June, we found it be an ideal base for a holiday in Tenerife. This is not a base for a beach holiday, however the hotel does provide a shuttle service to a lovely yellow...More

1  Thank Jim M
Hotel's Favourite
Reviewed 3 weeks ago via mobile

We booked this hotel because we really like Santa Cruz de Tenerife. The hotel is right downtown but when you are inside it feels like you are in a resort in the middle of the mountains (but still 15m from the amazing Teresitas beach). It’s...More

2  Thank Joana Isabel S
Response from IberostarHoteles, Quality Manager at Iberostar Grand MenceyResponded 1 week ago

Dear Joana, We would like primarily to thank you for choosing Iberostar for your recent holiday and also for taking the time to share your opinion. Every day is a new challenge for us, based on our passion for providing our guests with an environment...More

Reviewed 2 days ago via mobile

Just back from a week with family and a family friend staying at this superb hotel. Can’t really fault it in any way. Staff all amazing. They can’t do enough for you. Stayed on a bed and breakfast arrangement. Rooms very spacious. Bed super comfy...More

Thank elaineseville
Response from IberostarHoteles, Quality Manager at Iberostar Grand MenceyResponded yesterday

Dear Elaine, First of all, we would like to thank you for taking the time to share your wonderful impressions of your stay with us. It is of great importance to us that our guests appreciate our well thought out holiday concept. Our day to...More

Reviewed 3 weeks ago

We ended up in the Iberostar last week, when our flight home to Dublin was cancelled due to a mechanical fault. We were dispatched to the Iberostar and the staff were superb. All room detail were ready for us. We are a family of 6...More

1  Thank frequentflyerdude
Response from IberostarHoteles, Quality Manager at Iberostar Grand MenceyResponded 3 weeks ago

Dear guest, We are very happy to learn that you had such a brilliant time in our hospitality during your unexpected stay. If our multi-faceted efforts in all our areas are appreciated by our guests, this is obviously considered a success for us. We, therefore,...More

Reviewed 3 weeks ago

This hotel was absoloutly fantastic since the moment we arrived until the moment we left staff we're brilliant and very attentive and always smiling I would certainly co E back here again when I return next yearMore

2  Thank harbog25
Response from IberostarHoteles, Quality Manager at Iberostar Grand MenceyResponded 3 weeks ago

Dear guest, It is always fabulous for us to receive such complimentary reviews like yours. We really do appreciate the time and effort you have taken to share this opinion of your recent holiday at our hotel. We have treated your description of our services...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Free High Speed Internet (WiFi)
Spa
Fitness Centre with Gym / Workout Room
Hotel Amenities
Room Service
Meeting Rooms
Wheelchair Access
Concierge
Banquet Room
Multilingual Staff
Dry Cleaning
Business Centre with Internet Access
Laundry Service
Conference Facilities
Non-Smoking Hotel
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Spa
Hot Tub
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Outdoor pool
Details
Price range
US$113 - US$209 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Romantic Hotel in Santa Cruz de Tenerife
#1 Luxury Hotel in Santa Cruz de Tenerife
#1 Business Hotel in Santa Cruz de Tenerife
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$113 - US$209 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Romantic Hotel in Santa Cruz de Tenerife
#1 Luxury Hotel in Santa Cruz de Tenerife
#1 Business Hotel in Santa Cruz de Tenerife
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (929)
Room & Suite (352)
Dining (78)
Pool & Beach (70)
Amenities (54)
Business Centre & Event Rooms (14)
Family and Play Areas (12)
Questions & Answers
Ask a question
Nico R
18 July 2018|
AnswerShow all 4 answers
Response from IberostarHoteles | Property representative |
Dear customer, Thank you for your interest in our hotel Iberostar Grand Mencey 5*. We would like to suggest you to contact the hotel directly for detailed information. You will find the contact information in the Iberostar... More
0
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IsaacSimpson
6 July 2018|
AnswerShow all 4 answers
Response from IberostarHoteles | Property representative |
Dear customer, Thank you for your interest in our hotel Iberostar Grand Mencey 5*. Please, accept our apologies for the delay in our response. We would like to inform you that the price for the breakfast in the Iberostar... More
0
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Google Translation
NannaJan13
1 April 2018|
AnswerShow all 5 answers